HVAC reviews in Land O' Lakes, Florida

Alumni AC was EXCEPTIONAL!
HONEST and PROMT.
these guys had my ac up and running in no time. Another company told me i needed a whole new $3000 system, alumni ac had my my system up and running all for a small service charge! Thank you alumni

We had an Air Flow issue..Hugh and his crew where very professional and they went over and beyond the original project..The price was reasonable and my wife is very happy with the Air Flow,so that make me happy as well.I highly recommend Alumni AC..Thx Hugh and the Crew!

Very pleased with the work Hugh and the crew did. Great price, very knowledgeable and honest. Will definitely use them again and recommend them! AWESOME Service. Hard finding honest contractors these days.

The best service I’ve ever had from a technician. Tyson was absolutely phenomenal! Just off of the description of my issues he already new the fix. I’m not sure he was even here 20 minutes and my pregnant wife had A/C again. I highly recommend this company and especially technician “Tyson”. Thank you so much, I greatly appreciate your service!

I called alumni at 6pm on a Friday and the owner Hugh called me right back, helped me every step of the way. Within 2 days
My new a/c was installed. Hugh and his team showed up on time, installation went smooth, guys did a great job! Im now enjoying my new a/c. 😀. I will Never use any other company. Thanks guys.

My thermostat has nothing on the screen. He came and just reset it. My freon has no leak but he said needs to be charges for 2 pound. He broke all my insulations in the attic. Then He charged me $250. My son had to put the insulation back. no help from him at all.

System installed in June of 2015. As well as “new ducting”. Was supposed to be free 1 year maintenance. Never heard from the guy in the first year. Called another company to set up maintenance contract. Found that ducting was poorly installed and not sized correctly. Supply to distribution connect way to small and not able to use the system’s capacity. Big cracks and spaces around connect to each duct. Breaks in main trunk line. Unit was sucking hot air from the attic. As a result coils were totally clogged and need to be replaced. Need total replacement of duct work. Old returns that I was told were taken out were not. Totally messed up job. My advice, don’t use this company. You may pay a little more for a reputable company but it will cost you less in the long run.

Give Alumni AC a call for all your HAVC Installation and Repair needs. Alumni AC removed and installed my 12 year old HVAC system on a 93 degree day record time. Huge and his crew were prompt, very polite and the Install was a A+ job. Thanks for your quick response, knowledge and expertise during a stressful situation. R. Williams Land O Lakes FL

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best and quickest service. from the moment I called till the service was completed I received courteous, friendly and very honest service. I was afraid to call for service because I have been gouged in the past but Hugh was upfront with me, showed me the problem and let me watch over his shoulder as he corrected the problem. my a/c unit was up and running in minutes. I can breathe again. I would recommend Alumni A.C. with no regrets. thank again Hugh.

It was my pleasure to have Hugh’s company repair my ac unit very professional when they arrived & kept me informed all day of when they would be arriving! Diagnosed my problem immediately & had me repaired at a very reasonable cost! You know when you have found a winner because you would recommend them to anyone & I certainly would!
Thanks Hugh

My AC went out on a Thursday night about 8pm. I called Alumni air and they were there by 9pm I couldn’t believe it. The best part about it was there was no funny business. They fixed what was wrong, charged me only for what was wrong and they were gone just as quick as they had arrived. I never leave reviews good or bad but I’m grateful for this company so I decided I had to. Thank you again!

NIGHTMARE: Our AC system kicked the bucket Sunday night, leaving us scrambling to get AC in our home asap. Alumni Air was the most expensive quote at $5,800, but they could install the following day, which is why we chose them. No one ever came to our home, looked at our old unit, looked at our ducts, or anything.
We endured a 10 hour install on Tuesday to finally have AC at 6pm and our home was cooled beautifully… for 21 hours. Around 3pm on Wednesday the thermostat went up to 81 and would not go down with air continuing to blast. We reached out to Alumni and were told that it was the hottest part of the day and to let the unit run until the house cool. The air continued to run and yet the temperature continued to climb to 86. We reached out to Alumni again and were told Hugh was on vacation and would come out the next day when he returned.
Thursday came and we received a call from Alumni stating that Hugh got his vacation day mixed up and that he would not be coming but instead the installer would come. Then we received a call from the installer stating that he was booked for a job the entire day and that he could not come out until the following morning. Another day of AC running, another day of 86 degree temps in the house.
The installer came Friday to confirm the unit was working just fine. He took pictures of the duct work but said he wasn’t the duct guy so he couldn’t diagnose a problem, let alone fix a problem. We reached out to Alumni again to tell about the unbearable temperature in the house and we were told that from the pictures, the ducts looked so bad that they needed to be replaced before our home could be cooled. We took issue with this because the old system cooled the house just fine with those ducts, and so did the new unit for the first 21 hours. He said that 3:00 was the hottest part of the day that’s why the AC system was working so hard, but the old system kept the house cool all day and a brand-new unit should be able to cool a house below 86 degrees or at least have the temperature decrease instead of increase. He said the only reason the AC worked the first day was because it was night time and cooler so it was able to catch up, but every night since the house has not gotten cooler that 81 degrees with nonstop running. He agreed to come out the following morning with his duct guy and assured us that he would get the AC working and our home cool.
After 51 hours of the AC running straight and the third day in a row sitting in an 86-degree house we texted the owner again letting him know so he finally came out to the house Friday evening. HE WASN NOT WEARING A MASK. For the first time someone from Alumni walked through our whole attic and he found a large hole in the main duct. He INSISTED that my boyfriend come into the attic to see (not safe) which resulted in my boyfriends feet going through the ceiling of my garage leaving 2 large holes. Hugh found this COMICAL and gave us the number for someone who could come fix it for an additional $200!
We were told the new system was so strong that it blew an existing small hole in the duct into a huge hole and that THERE WAS ABSOLUTELY NOTING HE COULD DO TO TEMPORARILY FIX TO PROBLEM UNLESS WER PAID HIM $3,200 FOR NEW DUCT WORK. His solution was to but window units from Home Depot then return them when we were ready for him to install the ducts.
He left with his $5,500 in his pocket and returned to his 5-bedroom, 4-bathroom, 3,041 square foot air-conditioned home, leaving and our family in 86-degree heat for another night along with two large holes in our garage ceiling. He also took our like-new year-old thermostat with him and has yet to return it.
You can look forward to lots of LIES, EXCUSES, SMOOTH TALKING, AND EMPTY PROMISES, as you can see from his reply. Hugh is living comfy in his 5 bedroom, 4 bathroom, 3,000 square foot house while we continue to endure 86 degree day. You should be ashamed of yourself.

The short story is Alumni AC installed a replacement AC unit within one day.
The long story is that my situation was challenging and the weather was brutally hot. The best part about this job is Hugh Smith. He was honest, professional and on budget. The financing he offered is the best.
Hugh is a superstar me and my elderly dogs thank you.

Very pleased with the work Hugh and the crew did. Fair price, very knowledgeable guys and honest. Would definitely use them again and recommend them! 5 STAR SERVICE. Hard finding honest contractors these days. Well these guys earned my business now and in the future.

Alumni A/C did a great job on installing A/C system. They are very honest, dependable, work is efficient, and price is affordable. Free quote on A/C installation. The service calls are amazing. I would definitely refer them to any other company or friends that need A/C work done.

Had Hugh come today to repair my ac unit . Unfortunately it was not repairable so he and his employee Austin replaced my downstairs unit. Not only was the job very professional in all aspects, the ac is working better than anytime since we have lived in our home. It’s going to be nice to have to curl up under a blanket tonight . Thank you for a job well done and for a very reasonable price. And all done in just one day .Bravo thank you !!!!!

Thank you for helping us in the middle of the night, in the heat of July! This is the worst time to have your AC unit stop working! Alumni AC helped us quickly and efficiently, evaluating the situation and solving the problem with integrity. Use this company if you want professional, honest work WITHOUT the cons and price gouging we have found with other AC repair companies!!

I called Alumni AC for a second opinion after receiving an initial quote from another company. The first company wanted to charge me an astronomical amount and said the work would take four hours! After Hugh came over and inspected my AC himself, I received an estimate from him at a much lower rate. Also, after finding out that my AC was cooling at all, he made every effort to get the issue resolved right away. The four hour job for the other company took less than an hour. Alumni AC will be my first call from now on.

Great Company , great Ownership , identifies the problem with a need to satisfy the customer. Mr Smith the owner, even came out to the job to see his employees get the job done and we were satisfied. 5stars given for punctuality , 5 stars given for a small business owner committed to great customer service. If you are in the Bay area needing a new AC unit. You must Call Mr. Smith at Alumni AC for the best deal and customer care !!

Alumni A/C came to my rescue. I had ac problems with a 6 yrs old a/c unit and I was constantly getting the run around with another A/C company. I noticed the a/c was not cooling at all. They were just doing a service call recharging the system and charging me and not actually fixing the problem. I called Alumni A/C and Mr. Smith identified the problem right away. Not only the unit was bad it also had leaks. Miner leaks are easily over looked and are the worst leaks he said. It cause the a/c unit to freeze up and work harder. Its a possibility it shorten the life span of the a/c unit. No telling how long the leaks was there he said. Mr. Smith installed a new a/c unit in timely manor and fixed all the leaks. I would definitely recommend him to anyone for a/c work. Thank you Alumni A/C for your honesty and professional a/c work.

Alumni AC is a true Blessing! Got 4 quotes and they were the most reasonable and in my opinion the most professional. Hugh Smith identified the need of the service right from the jump. Diagnosed the job and gave me a competitive quote. Work was started when promised and was very professional. Installed a new coil and condenser while bringing everything to code. Cleaned up the area and left the place cooler than ice.

Thanks Alumni AC for making my life so much easier and better. Stay hungry as mentioned to me and you'll continue to impress! Go Bulls!