HVAC reviews in Largo, Florida

I hired JenEnergy air Services to install a new AC heat pump. I began to have issues with the unit shutting down within a short period. I called them to check it and they told me it was due to bacterial buildup and that I now needed a UV light installed for an extra $1,500. I continued to have issues. I spoke to a representative for UV lights. He explained, it was installed incorrectly. I began to have moisture building up daily. I now need to run a dehumidifier constantly. We are also experiencing breathing issues. Their answer to it shutting down was to shut it down for a while and reboot it.

I finally called four other HVAC companies to assess the problem To be told they installed a 4-ton, single cycle with an electric airstrip heat system, in a 1,250 sq.ft apartment. A unit that size will not run efficiently; it will short cycle causing moisture and bacteria to form. What should have been installed was a 2.5 ton AC.

Jen came out and agreed that the unit was too large and the UV light had been installed incorrectly.She agreed there was now a bacterial issue in the vents. Her solution was to sell me a whole new system. New systems cost between $12,000 and $15,000.She would discount a new system by $1,500 for my trouble. On a AC that life expectancy is 15/20 years. I didn't feel that offer would make me whole and was willing to negotiate with her. Since then she will not answer my letter, email, or except and phone call from me.

Added in response to Jen's response to me in this review.

Jen, Your contract to me states this: Removing an existing and replacing it with a new 4Ton 16 Seer American Standard heat pump. I have the contract. I didn't know you had not installed a heat pump AC, until other HVAC companies told me.

As for the previous owners having a computer repair shop in this space before I bought this house has no bearing on your men coming out to sell me a new AC.

It was no longer a computer repair space, and hadn't been for years. I was now in the market for a new AC and called your company. They came into my apartment and saw an apartment, not a computer store. They measured the square footage. Why they sold me a 4 ton when any HVAC man would have known it only needed a 2.5 ton AC. I have no idea. I relied on your team's expertise to sell me the unit I needed for my 1,250 sq ft space. How would I know that the space no longer needed a 4 ton. That was your company's responsibility to inform me.

Yes, I did have to keep calling you back for repairs on a new unit. That should have alerted your men to see for themselves that something was wrong. It took one look from four different companies to tell me that AC unit is a 4 ton, and not a heat pump. It is not working effectively as it is short cycling, never allowing the system to remove the humidity. I never connected the humidity issue to an oversized AC. When you entered my home, you said, "I can smell the moisture".

I never demanded $6,000. My letter to you stated - "I am not asking you to take responsibility for the whole new system at today's cost of $12,000 -$14,000. I am asking you to meet me halfway through your proposal. We believe the fair amount to be $6,000." You said you were open to negotiations. That is what I was doing. I felt it was fair because I did not cause this problem. At 81 years old I anticipated that I would not have to replace another air conditioning system, this unit is only 4 years old.

You told me you now own the company and are divorced, and your EX did things differently than you do. He was at my house and saw and measured this space. You informed me as an owner, you take care of your customers and do things differently. I wanted to settle this but you have refused to talk to me until now, when I wrote this review.

Jenergy to the rescue, my system was flooding the house they came diagnosed the problem within minutes and fixed everything. highly recommend!

Had an excellent experience with George at Jenergy today. He was really nice, explained things to me, they came out same day and on time. Fair prices. I’ll use them again.

Excellent service. Their customer service is top notch, they are fast and affordable. Highly recommend.

Jenergy HVAC is the best in Pinellas, Shes amazing, I recommend all my friends and family to her.

Had two service calls, gave me a price to replace a whole unit that was not on paper and all I needed was a single part. I don’t know if someone else bought this business but is not the same business it was. called me about 10 times the same day to collect payment. only sent one of two receipts. Didn’t tell me what was wrong with my other AC. He didn’t wanna bother to do the work and find out what was wrong but they sure did charge me.

I was very satisfied with the service and customer service. I was able to get a technician out within 24 hours and Andrew went over and above to educate me, and answer all of my questions about my a/c unit. He was very professional, patient, and knowledgeable.

We were looking to buy a new hvac system and contacted Jenergy Air Systems after determining online that they sold American Standard HVAC systems. American Std is manufactured by Trane and is basically a Trane by another name (as I understand it). The owner, Jennifer, came to our home and was delightful to talk with and extremely informative and knowledgeable on all matters HVAC. The American Standard was about the same price as the Trane for the top-of-the-line product. Some of Jenergy's prices were lower. In the end we went with a Trane Dealer only because the dealer was closer to our condo (on top of the World) and is in our neighborhood on a regular basis - almost daily. Since we are seasonal to the area, we thought that was best for us. We certainly wish Jennifer and her company all the best.

Andrew was the technician that came to our house to help fix our broken AC unit. He was incredibly helpful, fair, and very knowledgeable. He explained what was happening and steps that we can take to maintain our system better. We will definitely be using this company again. ( Hoping for Andrew again )

Jenergy did a full replacement of the condenser & handler when we purchased our home in 2018. They did a top notch job at a fair price. No pressure tactics to purchase an oversized unit. The customer service is unbeatable. Just had service tech George Habib come for annual routine maintenance this morning. He was extremely professional, courteous and efficient…just like all the techs they have. I love supporting a local family/woman owned business. I have recommended them to anyone I know who asks me “if I have a person for…” and you should too!

Great AC company. We use them for all of our properties. Highly recommend - reliable and do great work.

George Habib came out today and cleaned three mini split units for me. He was very professional and did a fantastic job. There aren't many HVAC companies that know how to work on these units, but Jenergy does! I highly recommend them for service and cleaning of the mini split units.

Replacing your HVAC system is never fun but Jenergy (Jen) and her team help take a lot of the pain away. They were fast, responsive and cheerful through the entire process. Their installation crew went over and above to make sure everything was done correctly and left the interior area looking BETTER than when they found it (painted where they had to do some wood repair to the interior platform). I highly recommend Jenergy!

I'm so happy that I have finally found Jenergy, a company I can trust, for my AC needs. Andrew B went above and beyond to diagnosis and treat my AC this week. He takes pride in his work and won't stop until he finds the problem. He makes sure that he educates the customer on everything he's doing.
From now on, I will always call Jenergy!

Reschedules repeatedly and then offers ridiculous quote. Would not recommend to anyone.

Edit: you rescheduled on me 3 times and then offered nearly 2 grand to clean out my mini splits, something that took me less than a couple hours to do. Don't lie to look good on Google that doesnt work

Wow! Do you want to work with the COOLEST AC girl around? Because that's definitely Jen. AC trouble is no fun, but she makes the repair process seamless and fun. I don't think I have ever met someone with that level of energy and she knows so much and she is so informative and knowledgeable! Love Jen!!!

After receiving a few quotes from other A/C companies, we decided on Jenergy Air Services for several reasons.

Reason #1: Joel and his wife Jen are SUPER friendly and easy to talk with. Jen is high on life & you can tell she loves what she does. Joel is the mastermind who designed and implemented a whole makeover to our dated A/C (17 years old), HVAC, vents, and ductwork (think 1968 old). He’s very detailed & absolutely won’t leave your home until everything is working perfectly.

Reason #2: Their estimate for the job was reasonably priced & similar to other companies in the area.

Reason #3: They area a small local company with many years under their belts. Although the company is still relatively new, they were born to be A/C experts. Joel is probably the most educated A/C guy we know!

The job took a little longer than estimated, but we did have cold air by the end of day 2. We also had a worker’s knee go through our ceiling (previous water damaged spot) & a phone fall behind our wall warranting a hole be cut out to retrieve it. They quickly contacted a drywall specialist to come & access. Drywall was completed within a week & they even had the specialist cover up an extra vent that we no longer needed in the ceiling.

Another point I’d like to state is that everyone on the job site was very pleasant to be around. We have a toddler just learning to copy words and sometimes contractors can have a mouth on them. These guys are top notch. No foul language. Very professional.

About a week after installation, we received a nice folder in the mail containing our install invoice, system registration, their “Cool Club” membership information, business card, magnet, and welcome letter. Their marketing material is pretty sweet. Even Joel’s YouTube channel is entertaining, haha!

Overall we were very impressed with Jenergy Air Services and we are happy to have found our forever A/C company.

Can’t say enough good things about this air conditioning company in the Largo, FL area. I had to replace an existing system in a condominium community and after pursuing other firms with mixed results, I reached out to Jenergy and connected immediately. Kayla fit an on-site appointment in the same day and had a multi-option quote in my hand by the end of the day. Questions answered, alternatives received really quickly and HOA needs satisfied as soon as they were identified. Timely status updates ahead of the expectations of this, less than patient, NYer. A seamless installation was completed by Carlos and Jose in under a day leaving no trace that they were there , just the comfort of the cool that we had been missing! Start to finish I experienced a company that wants and appreciates my business. Really glad to have found them.

This outstanding company installed my AC unit shortly after Hurricane Helene’s devastating flood waters destroyed my unit and handler. Trying to get our permit approved was a nightmare because of the inconsistent direction we were given by the City of St Pete Beach permit office and Jenergy Air Services had our back the entire time. The AC works great and can’t say enough about this company getting us to the finish line. Highly recommend.

Jenergy is a wonderful business that makes amazing recommendations & truly looks out for their customers.

Andrew was very through in diagnosing the problem with AC,. He explained everything and I felt confident he knew what he was doing.