HVAC reviews in Miami, Florida

Love it

Reliable and friendly maintenance company to fix and maintain your ac!

Jose the tech did a great job, excellent service timely and cost effective

rude business and customer service. 1st year install and already having problems

From first time call and arriving to the office to buy filters, the service was outstanding, very kind and very professional. Always helping thanks to Roly for all your help. The best

Replace coil system inside my Rheem air handler. We was told it could take 5 to 10 day to get the part from the manufacture due to the pandemic. They made it happen in 1 day. 👍🏿

I called them to schedule an appointment to check my AC system. They told me they would be here today at 9:30 am. I am still waiting and have not received a call in regards to my appointment as of yet. Why should I keep calling you about an appointment that I have to pay for.

We live at Westview, Lennar complex. Apparently they are the official AC assistant

Horrible service, never called back.

Our experience with them was great. From quoting the job for our rental property till them completing the job. i would recommend them every time.

Jose was excellent! He came over after hours on a Sunday night, and fixed it in less than 30min! Best service! Thank you!

Eduardo hang up on me literally on the phone They left my house without ac with my dad of 78 years old inside it with no solution and not sense of urgency .
Ariana never called me after calling 3 times and Eduardo hang up on me telling me they will not help until Monday , when we called them on Thursday after 5 times with the same issue on our AC without a proper resolution … never use them . They are a disaster . I asked to talk with the owner and Eduardo resisted to giving me his names . They are a disaster and disrespectful team .

I had the unfortunate opportunity to have an incident with a man in this company's truck. I can't say if it was the owner or not. He was extremely rude and literally almost hit me by bullying into place at a drive thru in Doral. This type of behavior is only a reflection of the type of person this was, truly not a gentlemen. I would never even contemplate having them do any work for me. Reading all the reviews, I think I am not the only one that has come across this arrogant personality.

My AC went out and it was an old unit costly to repair. Roly that works there gave me all my options, and pricing. He got in a unit within less than 48 hours it was installed. I recommend this company, efficient and priced accordingly.

Oscar Air Conditioning,

I am writing this letter to express my heartfelt appreciation for the outstanding customer service and support provided by Technician Robert Diaz from Oscar Air Conditioning. He recently assisted with an air conditioning issue at my home in South Florida, and his professionalism, expertise, and dedication truly impressed me.

From the moment I contacted your company, the entire experience was seamless and efficient. Robert Diaz, who responded to my service request, demonstrated exceptional customer service skills by attentively listening to my concerns and providing clear explanations of the available options. His friendly and courteous demeanor immediately put me at ease, as he assured me that my issue would be resolved promptly.

When Robert Diaz arrived at my home, I was impressed by his punctuality and professionalism. He introduced himself with a warm smile and quickly assessed the air conditioning system. Robert's technical expertise was evident as he skillfully diagnosed the problem and explained the necessary repairs in a clear and concise manner. Throughout the process, he patiently answered all my questions, ensuring that I understood the steps involved and the expected outcome.

What truly set Robert apart was his dedication to providing exceptional service. Despite encountering unforeseen challenges during the repair process, he remained focused, resourceful, and determined to resolve the issue promptly. His attention to detail and commitment to excellence were truly remarkable. He worked diligently until the problem was completely resolved, ensuring that my home's air conditioning system was functioning optimally.

Not only did Robert display technical expertise, but he also demonstrated a genuine concern for my comfort and satisfaction as a customer. He took the time to explain preventive measures I could take to avoid similar issues in the future. His professionalism, knowledge, and customer-oriented approach exceeded my expectations.

I would like to extend my sincere gratitude to Technician Robert Diaz for going above and beyond in delivering exceptional customer service and support. His professionalism, technical expertise, and friendly demeanor truly made a positive impact on my overall experience with Oscar Air Conditioning.

Robert is a true asset to your company, and his dedication to excellence reflects positively on Oscar Air Conditioning. Please convey my heartfelt appreciation to him, and be assured that I will highly recommend your services to family, friends, and colleagues in need of HVAC assistance. You have an exceptional technician, and I am grateful for his outstanding work.

Thank you once again for your outstanding service.

Sincerely,

M. Hirt

Oscar Air Conditioning is a contractor for Urbana Lennar in Doral. Since the walk through of my new resident the AC wasn't working. Took them 3 days to fix it and finally I did the closing. Now my AC has been out for more than 10 days and they don't have an ETA for the coil that's need to be replaced. This is a brand new unit with 5 months of use. Coils should last over 10 years. Lennar has been in contact with them and they can't provide any solutions.

My AC Stopped Working and they did Showed Up next Day However The Fan Motor Needed Replacement and the Tech also said the heater was Damaged ( don't know how he came up with that diagnose if he couldn't test the heater ) Tech said he may have the Part in the warehouse But when he called his office, they told him to not waste time and go to the next call. I was told they would be in touch with me. So I was left with no AC and no further information, suffering with the Miami heat with a family of 4; This was on a Friday and when I called on Monday they still had no information. Waited until Wed and had to call another Company; The Guy Came in, Replace the Fan Motor on the Spot and even told me, they shouldn't have messed up with the heater!! ONE WEEK AND A HALF LATER THEY CALL ME TO FIX MY AC. Do Not Use this Company, Non Professionals, In Humane to leave us W/O AC and not even providing alternatives.

We have called Oscar air for the same thing multiple times. Each time they come look at the unit (3-year old AC unit), they just reset something on the small screen and charge us $150. There's something else wrong with the unit because each time they do this, it stops working again in about 10 to 15 minutes. When we told them this, they said to just call them again to reset it for $150. They never bothered to investigate what the systemic issue is, so our problem is never resolved.
I don't think anyone can afford to pay $150 every 10 minutes perpetually to have AC on.

I am writing to express my heart felt appreciation for the exceptional customer service experience I recently had at Oscar A/C in Miami from Roly Rodriguez, which was largely due to his outstanding skills as a manager.

From the moment I stepped into your store, I was greeted with a warm and friendly smile. Your approachability and willingness to listen to my concerns made me feel valued as a customer. I was thoroughly impressed by your deep understanding of the products and services your company offers. Your expertise in the field of air conditioning and your ability to explain complex technical concepts in a simple and comprehensible manner were truly remarkable.

What impressed me the most, however, was your unwavering commitment to ensuring customer satisfaction. You took the time to patiently address all my queries, going above and beyond to provide me with detailed explanations and guidance. Your professionalism and dedication were evident throughout our interaction, as you took proactive steps to resolve any issues promptly and efficiently.

Furthermore, your exemplary leadership skills were reflected in the positive and motivated atmosphere among your team members. I observed how your staff members respected and admired you, which undoubtedly translated into excellent customer service. Each member of your team displayed a remarkable level of knowledge, courtesy, and willingness to assist, further enhancing the overall experience.

It is evident that you have cultivated a culture of customer-centricity at Oscar A/C, and your personal commitment to excellence has undoubtedly played a significant role in fostering this environment. Your ability to inspire and motivate your team is truly commendable and sets a standard for customer service in the industry.

In recognition of your exceptional skills and outstanding commitment to customer satisfaction, I have taken the liberty of sharing my positive experience with my friends, family, and colleagues. I firmly believe that exemplary customer service deserves to be acknowledged and celebrated, and I will continue to recommend Oscar A/C to anyone in need of quality products and exceptional service.

Once again, thank you, Mr. Rodriguez, for going above and beyond in ensuring an outstanding customer service experience. Your dedication, knowledge, and professionalism are truly remarkable, and I genuinely appreciate the level of care and attention you provided.

I wish you continued success in your career and trust that your exceptional skills will continue to benefit both customers and your organization.

I’ve called this company twice over the past few years to repair my a.c. Very professional and nice technicians have responded and they’ve both been very knowledgeable. The cost of repairs have also been reasonable. I will continue to use this company in the future. I am very pleased with their work and honesty. Thank you!

Buyer BEWARE These guys are a complete scam - I moved into a brand new house with a brand new never used a/c unit - The a/c was blowing hot air. I found Oscars sticker on my unit so I called. They sent out a technician and immediately said my unit was out of warranty and that it would cost me 3k to run new copper lines. I called a second contractor for a second opinion and they pressure tested both units in front of me and it kept the pressure with no problem. The unit needed freon and that's it - This tells me Oscar makes a living by scamming customers because he knows they are not knowledgeable about these things - I will report them to the better business' bureau - These guys will be out of business very soon - I am a United States Marine and I know how to handle guys like this. BUYER BEWARE

Worst company ever! Especially the so-called supervisor, unprofessional and rude.

I paid the service fee and repair fee however it still didn’t work, the second time I called, they even didn’t want to thoroughly check, simply saying the thermostat is broken. The technician “supervisor “ was rude and unprofessional. Then I called another AC company, they checked the inside unit and outside unit and immediately identified the issues and resolved in 10 minutes. However Osca AC even didn’t go to the outside to check the unit at all.

Everyone please avoid this company, they are the worst of the worst!