Reviews of local pros in Naples, Florida

They came when they said, they completed the work on time and they cleaned up after the service. The gentlemen was courteous and professional! Great job! Thanks for keeping me COOL!

We were quoted over 1500.00 for an in warranty coil. The job time would take about 3 hrs. 500.00 per hour is far too high. And remember to support the new bill being introduced to Florida Legislation, HVAC Consumer Protection & Fair Pricing Act

I have been using Pure Air AC for my original AC installation and ongoing service for more than three years. Their service and support staff are top notch. I recently had my system serviced and minor repairs done by technician Michael F. He was on time, courteous, friendly, and knowledgeable. When, addressing some of the system updates, he was comfortable with contacting Senior support in their office to confirm diagnostics and what was needed. I highly recommend Pure Air AC for your residential air-conditioning needs.
Jim T.

Awesome process, Mike in sales was great. Installation crew of AJ and Jude were fantastic. Professional and courteous. Efficient installation and clean up. Made sure everything was working properly before they left. Outdoor compressor and indoor air handler project.

The man came on time. He was very nice. He worked fast and was good at sharing advice on keeping my unit clean.

Pure Air keeps us COOL in Naples! We love having their preventive maintenance every six months. Technicians are professional experts who pay attention to the details. Can’t say enough about the great service!!!

I recently purchased a new Two Stage Trane AC unit from Pure Air in Naples. I’m happy to say the experience was a positive one. The sales representative (Novie) was fantastic. He visited my home to assess my needs, provided me with literature on recommended systems, patiently answered my many questions and provided a detailed estimate of the services that would be provided. The installation team (led by AJ) was wonderful. They were professional, polite, knowledgeable and respectful. They completed a full system review with me, explained the features of my new thermostat and showed me how to operate the schedule features. They were meticulous while they were working and cleaned everything up before they left. The company completed all of the warranty registration for my new unit and sent me copies for my records. They followed up with me a few days after the installation to make sure that the system was operating well and to obtain feedback on the installation and their team. I would highly recommend Pure Air for your air conditioning needs.

Pure Air has been very dependable, responsive and on time with their appointments. The technicians are experienced and the quality of their service has been much appreciated. The office is well coordinated and whenever I call a representative picks up the phone. I have been very pleased and recommend their services.

Great customer service, pleasant technicians. Great company that has been around a long time. !

I am 83. My husband is 84. We strongly rely upon competent/reliable/honest vendors to service our home. We purchased our first A/C from Pure Air in April of 2015. We just purchased our second A/C from Pure Air in May of 2025. That should speak volumes to all!!
Obviously, we have been extremely pleased with both the product and the service. We are grateful and appreciate their integrity.
Kudos for a job well done. Keep up the good work.

PS. Barbara, the office manager, is great.

Arrived on time. Quickly began work and performed every check and physical requirement needed in a very timely manner. I am happy with the service.

Used Pure Air for over 10 years. In addition to 2X yearly maintenance, they installed a new Trane unit 6 yrs ago to replace our 12 yo unit. New unit continually had issues including a compressor failure and replacement in 2024. In Feb. 2025, unit stopped working again. Total of 4 service visits over a 2 week period without a solution: cost $678 to replace air flow control board. On the next visit—we were told rats or anoles must have eaten through wires to thermostat. Estimate for rewiring (promised in 24 hours) never arrived. We were ghosted (no response to email or phone calls). Still no functioning AC (26 days out) and we don’t have rats. Called another AC company. They identified problem (bad wire harness), ordered the part and had AC running in 2 days: Cost $185. Out of curiosity, we called Pure Air to request the rewire estimate. Finally sent (predated by 10 days). Cost: $956. A total charge of $1700 to fix something that cost $185. We cut ties (although we had one visit left on service contract). Contacted company to express displeasure and relate details. No response—apparently the way the business works now. Too bad, used to be reliable, not anymore. Buyer beware!!

Chris Sciriani came to service air conditioning unit for the first time today. Great experience , very knowledgeable and explained everything. Signed a contract with Pure Air today very happy,

I called Pure Air for my condo repair. They were out for repair in less than an hour which made my guests happy in the summer heat. I signed up for their maintenance plan which is very beneficial. It reminds me of my service checks for maintenance plus allows for affordable service calls when I do need repair. Top notch company!

Pure Air is the best! They maintain my A/C unit so it never has problems. The technicians are very knowledgeable and on time. The customer service in the office is knowledgeable and kind. They return your call promptly. I recommend this business and service to everyone.

My experience with Pure Air has been nothing short of excellent. From start to finish, they operate with true professionalism. Scheduling appointments with their office staff is smooth and efficient, and I appreciate the advance notifications via text or call before the technician arrives.

The technicians are punctual, courteous, and highly meticulous in their work. Thanks to their attention to detail, my HVAC system runs more efficiently than ever. I highly recommend Pure Air to anyone in need of reliable, high-quality HVAC services.

Pure has done a great job for us. They came quickly after hurricane Ian to get our air conditioning up and running. Since then, we have them service both our home and business - they keep our units running efficiently and come quickly when there is an issue. The technicians have all been knowledgeable and personable. We are pleased with Pure’s overall performance.

My service technician Chris was amazing!!! Very polite, very professional. Treating me like I was family not just another job. He explained everything to me so that I could understand it. I highly recommend Pure Air!!!

Pure-Air has no interest in providing good service. Everyone from the phones, technicians and managers operate with a we are so busy we don’t need your business attitude. For warrantee work on a very high-end system I bought from them they wanted to charge 2x labor cost then the company we ended up using. Pure Air had no compassion or interest in helping get my family’s system running for a very hot Florida weekend. The other company used Pure Air diagnostic ran the warrantee rushed to pick up parts and jumped on the fix in hours so we wouldn’t have to wait till Tuesday (5 days after call to Pure Air) and was 1/2 cost. The warrantee job done took 3 hours Pure Air quote was over 4k. Yes, there was some other materials like charging the system, but not that many thousands worth. Avoid them like your wallet depends on it.

Quick to repond and thorough. The Tech showed pictures of inaccessible, to me, parts of the system and what he did. I have been with Pure Air for years ever since buying the system from them. I highly recommend them.

I recently had my air conditioning serviced by Pure Air, and I couldn't be happier with the experience. The technician arrived on time, was professional, and explained everything clearly before starting the work. They quickly diagnosed the issue, performed a thorough maintenance check, and had my AC running better than ever. I really appreciated their honesty, efficiency, and fair pricing. I highly recommend Pure Air to anyone looking for reliable and top-notch AC service!