Reviews of local pros in Naples, Florida

Most interested in re upping our service contract didn’t really do too much. What’s included in the twice a year service? We did sign up to keep our warranty up.Needed a ladder and trimmer for the filter.

Binson was absolutely fantastic, kept the area clean, let us know what he was doing, and was courteous. I would definitely use your 1-hour service again and would request that Binson be the one who returns

Fernando Palma did an amazing job!!! We need more technicians like him! He was able to resolve the issue my air handler that was preventing the install of my Nest Thermostat.

Technician Holton was great!!!! Friendly, knowledgeable and took his time explaining what needed to be fixed. One hour heating and air conditioning is a go to!

Great service. Our technician, Christian was polite and knowledgeable. He took time to explain everything we needed to know. We needed a coil replaced in our hvac system. One Hour installed our system & our warranty covered everything. We like that they call/text about 20 minutes before arrival.
We recommended them to neighbors

Very pleased with the service and technician Holton. He was very professional and thorough. He did a great job explaining everything to me and the work performed was exceptional

I had a maintenance appointment but had some general questions about my ac. The technicians were nice but didn’t address any concerns. When they were leaving they told me “my fan isn’t going to last much longer” but didn’t give me a quote on a replacement or a timeframe or why they thought this. I wanted a quote for some additional ac work; a new thermostat and some ductwork but they didn’t give me a chance to address those questions.

Yesterday, Pedro Guzman came out to follow up on an issue we were having with our A/C unit. Without going into all of the details, he did an outstanding job in explaining the situation. It also was a huge help in that Pedro is bilingual and my wife's primary language is Spanish. We found Pedro to be very friendly, very knowledgeable and very easy to work with. We even called One Hour Heating & A/C to tell them that going forward, we would like Pedro to be the Service Technician whenever we need service. Thanks Pedro for a job well done!

Fernando did a great job a little nervous at first he said the compressor was bad but then he found out that it wasn’t a thorough job. He hotwired my thermostat so I can have air conditioning but very nice young man did very responsible job. he also found that my whole unit was under warranty till 2029 which I did not know so that’s a relief for me so I think he went above and beyond

Lawens (Antoine) from One Hour Air Conditioning and Heating arrived on time with a friendly and helpful attitude. One of the first things he stated, after our questions about the maintenance of our air conditioning unit, was that he would treat our unit maintenance as if he was working on his mother’s unit. He took the extra time to explain a maintenance program we can do ourselves in between One Hour Air Conditioning doing the semi-annual maintenance. He offered additional maintenance options (UV light, etc) and also took payment for out 2026 semi-annual maintenance program. We would highly recommend Lawens and will ask that he completes our semi-annual maintenance.

Great communication from the company and us, we knew the time and who was coming. what we like the most is that we were expecting a list of things to fix, because always happens and they were honest, did not leave with a bunch of stuff to fix to make more money from us even if we didn’t need it. Definitely great company!

I called for to clean my coils, Customer Service (misleading) told me $139 clean coils, and review my unit. All I needed is to clean my coils. NOTHING that I couldn't do myself was done. Long story short,,, what they did I could do for you, for free. LOST MY MONEY, ended up cleaning coils myself.. got Lots of acting and lies from start to finish. My RING FOOTAGE is unable to upload for you to see. but get with me and I will give you precise detail why not to use this company.... I DON'T TRUST... This is not a fake review.

One hour air Husband, great to work with over the past few years. They are responsive, proactive regarding maintenance, and the service techs are knowledgeable. Today Giovanni serviced both HVAC units. He Kept the WORK area clean and was very polite.

One hour saved the day! As a new mom of a micro preemie baby with special needs and on a budget, they were able to give not only fast service on short notice but great professional service. Our technician Pedro was knowledgeable and efficient and was able to fix our unit in a short amount of time. Thank you Pedro and thank you to Julio!!! I definitely recommend them!

Luis showed up on time, was very personable and knowledgeable. We’re looking forward to working with him on our upcoming service.

I’m a VERY satisfied customer & would HIGHLY recommend Service Tech John Perkins of this company. If you’re in the Ft Myers area, I’d suggest requesting him for your service call. Here’s why…

I got a text & email prior to John’s arrival that displayed his BIO & picture, which was so helpful & courteous. Reading he’s a skilled HVAC service tech over 20 yrs gave me extra confidence before he arrived. John was on-time, pleasant, very professional in appearance & manners, respectful, knowledgeable, courteous & easy to work with bc he was patient & informative. He helped me fully understand the issues & solutions.

He quickly diagnosed the problem & presented me with a company pre-printed booklet that listed all their services, repair prices & estimated repair.time. I felt this was open & honest. I asked for & rec’d an add’l discount since I was a former customer 4 yrs ago. They valued me as a customer which is important! My part was under warranty, but I still had to pay for the labor costs. But, since I got such detailed explanation & expert service, I felt confident I wasn’t being up charged or taken advantage of, especially since I’m an older lady.

Upon project completion, John emailed a detailed invoice.John also did other diagnostic tests to see if there were other issues, which he did find a leak in a coil, so he showed me the meter readings as proof. He made the additional repairs needed & added refrigerant at no extra charge! Not up-selling is so honest & amazing nowadays!! So, EXCELLENT customer service & care. He also showed me before & after pictures from his phone of the system issues & repair done. That was appreciated!

John readily had the equipment/parts needed to fix the problem, which was great his van was well-stocked, also clean & maintained, indicating to me .a reputable business. BTW, John was clean-cut & in company uniform, which also represents a respectable company. (I recently had a tech from a different company for a different system & he was disheveled, sloppy & just gross. It made such an unfavorable impression on me that I’ll avoid using that co again!) so it DOES matter who comes into my home & works on my hard-earned property!

From start to finish, I was VERY happy with this whole service call. I will definitely use them again & ask for John Perkins, bc I KNOW he’ll do an expert, honest, thorough, efficient & reliable job!

I am so very grateful that your technicians arrived the very same day that I called after my AC unit failed! They were excellent in every way: knowledgable, focussed, and very pleasant. Here in Florida, if your AC system fails, you need a qualified and timely professional response. That is what One Hour Heating provided.

Giovanni Poli from One Hour Air Conditioning & Heating was just great 👍 He performed quick maintenance for our 2 AC units. We would highly recommend this company to other people. If you dont skip your maintenance, you don't have problems.

This was the second or third time I have used One Hour
Air. They are truly professional and went out of their way to find the parts for my AC so I didn't have to wait. The technician was Pedro Guzman. Very professional and very knowledgeable. He had great people skills and did his homework to find out if the part was under warranty instead of selling me something substantially more expensive. I appreciated that more than I could every tell you. My AC was fixed the same day. They are the best in the business. I will always call One Hour Air.

service was very good. technician was prompt and thorough.they arrived a couple hours after our initial call which is outstanding! . i give 4 stars bc the unit is not fixed yet. and am awaiting resolution to our problem which needs a part. the unit is only two years old. … if it’s resolved tomorrow under warranty as it should be, i will come back and give 5 stars!

Binson Pigeau was very polite and knowledgeable about his work on our air conditioner and heating system. He did a good job and answered any questions that we had. Our system has been working very well since having yearly maintenance. Thank you.