Reviews of local pros in Naples, Florida

I have been using Romeo Air for installation and maintenance of our AC unit for years.
The last two years the service technician that came out was Juan Carlos. I could not be happier with the thoroughness and level of professionalism that Carlos has demonstrated, giving me a continuous feeling of comfort, knowing that I have a dependable and trustworthy company. Good job Romeo Air.

Steve Neville

Our a/c went out on a Friday night. We called and their answering service took a message and a technician came out the next morning about 10 am. He diagnosed a burned out compressor. Since it was Saturday, had to wait until following Monday to order parts. He said the “office” would call and let us know the cost estimate.

No one ever called with an estimate or to schedule a service call for installation of new part.

Today, the 31st 15 days later, we received an email letting us know they have the part and the cost estimate is $4,000. That is twice what we paid to another company that we finally had to call to repair our a/c. I guess they thought that it was acceptable for us to go with a/c for 15 days. They were aware that my husband had just come home from the hospital after back surgery.

Also,the second company who came out and fixed our a/c found that the reason the compressor had burned out was because of a shorted out wire. They replaced the appropriate wiring.

Romeo’s tech didn’t even diagnose this when he came out.

I would NEVER recommend Romeo A/C to anyone.

We have been customers with Romeo A.C. since 2002; that time frame equals 3 homes (in our 3rd one now for 7 years). "Chris" just departed our home as we renewed our Service Contract. The 23 year relationship says it all. We (my wife and I) are very satisfied with our total relationship with Romeo A.C.
Best wishes for your continued success!

Richard J.
Naples, FL

Have been using Romeo Air Conditioning for at least 10 years. They are reliable, professional responsible, and their service is excellent.

I waited for a week before writing this review, with that all I can ONLY say that Romeo A/C with have MY BUSINESS for a VERY LONG TIME! The staff and the Tech name Chris were so very kind and courteous with my a/c issues. THANK YOU Romeo A/C for your speediness and all you did to get my a/c running as well as your professionalism!

I have been using Romeo for over 12 years, and they continue to do excellent work. I especially like Jesus, as he works very hard and really shows that he cares!

Be aware!!!! I was the costumer since 2011. The way the company treated me last time it’s not acceptable. They knew that AC has a whole and they still were loading AC with Freon and charging me for it. Didn’t even asked me if I want it. Owner of the company told me that I will get the discount. Was waiting for a new invoice for the months! They never send me. Now they reported me to collections agency. Another time they were FIXING my AC for 2 MONTHS!!!! NEVER AGAN. They lost the client definitely!!!!!!!

I just used Romeo. They were fabulous. My regular AC co could not come until tomorrow and my AC not working. Used Romeo first time. They were here right away and fixed the problem They are my new regular AC company!! Highly recommend them.

Everyone at Romeo air conditioning has been very very helpful , knowledgeable and kind. We noticed our air conditioning wasn’t working late in the evening 7 PM and within 30 minutes James was here to diagnose the problem. He was able to get our AC up and running very quickly and explained and showed me exactly what was wrong. After James recommendation of a great maintenance program we decided to do that. After a quick phone call with Kristen. It was easy to set up a time that I could get home from work even though I had to switch it up last minute because of my schedule . That brought Antonio to our house yesterday. He was very knowledgeable and friendly, and was able to do the job very quickly. We appreciate Romeo air-conditioning very much. Thank you for your great service.

Romeo Air Conditioning has installed three units in my home. I have their maintenance plan. They are very professional. When I have had any issues, Romeo Air Conditioning has been very prompt in taking care of my HVAC needs. We are very pleased with their service.

I have used Romeo Air to service my unit for several years. Yessterday, James, a service repressentive came to my home to find out why my A/C and heater were not working. He spent the better part of four and one half hours without a break to detect and correct the problem with the assistance of an associate that he had on face time. Thank you Romeo Air for the superb service. I will recommend your firm to anyone in the future.

James came to service my unit as part of my service agreement. As usual he was thorough and professional and he noticed water collecting in the pan under my water heater which I had not noticed. He suctioned the water out for me and because of his observation I was alerted to contact a plumber before the situation became an emergency. His observation and kindness is honorable and I am so grateful to him and Romeo and will continue using their services for as long as I live in Naples.

Phenomenal service!! My service tech was James, and he was the ultimate professional! Very polite, very friendly, but most importantly, Very honest! He went above and beyond to get me up and running again. These guys now service me and my entire family !

Romeo Air has become my new go to for any Air conditioning issues I have. They are always priced reasonably and are very thorough and knowledgeable. I have multiple systems in my home which, needless to say, can be very costly to maintain or replace. Recently my upstairs unit had, after 12 years of service, decided it was time to go. Romeo came super quick with a proposal that was very fair and had my new system installed and running within 48 hours. Definitely be using them again!

John and his crew are THE BEST! Took care of my needs and completely cleaned all debris at a very affordable rate. Very friendly and courteous men. I would not hesitate to hire them again! A➕A➕A➕

Great company to do business with! Whether it is working with John May the owner or one of the technicians, we have found the team to be polite, thorough, reliable and professional. Thank you!

John and his team are the real deal. Always go Above and Beyond for the customer, which is hard to find these days.

Responsive, Knowledgeable, Fair Priced, and always show up On Time.

They replaced all our ductwork in the house and significantly improved the air flow where we always had issues.

They will be our 1st call for all our AC Maintenance needs moving forward.

-Stephen and Natalie D

I am very happy to have dealt with John and his company!! He was very knowledgeable as well as hands on! I called for a quote and he responded quckly! I've had ductwork issues and the age of my system was overdue by a few years and not maintaining my home properly let alone the water issues! John not only helped me get my ductwork situated and my system replaced but I have not seen a drip of anything what so ever and my home is quiet, dry, and cooling like never before!!! Such a service! He truly is an A/C man!! If your looking for quality A/C work this is the man you want to see!! First Choice was the best choice!!!

I’m writing this on behalf of my mother. I personally can’t thank John enough for coming out to help my parents! He came in a hurry to help fix the A/C, and finished in less than an hour. His hard work, helped my stepdad immensely, as he is fighting cancer. They had gone through weeks without A/C, having a hard time getting other companies to come out and help. He is very honest, and has very reasonable rates as well! My mother definitely recommends him to anyone reading this review! Thank you so much John.

First choice cooling and heating they are amazing they put in a new unit for me. I called them and the next day they came out and looked at my unit I couldn’t believe how fast they were and installed it three days later Brand New one They were on time answered all my questions I checked around on prices they have the best price in town definitely recommend it to anyone who’s looking for a new unit or a repair they are very honest and knowledgeable. They did such a good job I’m cleaning up too. Thank God I found them.

The AC technician John was personable, on time and professional. He explained what he needed to do and was up front about how much it would cost. He cleaned out the sludge and now my AC is working great. I will definitely call them back. #feeling cool in naples