Reviews of local pros in Naples, Florida

Excellent service every time I call Romeo Air. Highly recommend this company for installation and service

Nick just serviced my AC system and he was amazing. Very customer oriented and he delivered a great service! Thanks

Awesome Team ! ... Kara, Aimee, Henry and Daniel !! Communication to repair was excellent, efficient and fast ! Absolutely I would recommend ! Thank You .....

Quality service and fast. Price are also great. Very professional service. Thanks for helping us when we needed you guys.

Again, great service. On time, courteous, competent.

James J did a timely and quality job peforming the maintenance contract services. i am pleased.
R. Airey

Carlos was here for semi-annual service and was very thorough and professional. Romeo HVAC just does a great job. Thank you.

Romeo has been excellent. Always on time and always professional. Carlos is great. Thank you Romeo.

ROMEO'S technician NICK was real professional and friendly to work with. He knew the AC business and performed in a professional way. I would welcome him back again.

Romeo air con was Recommended by my neighbor , the tech Mr. Itallo was prompt and professional , I’am very pleased with the service and I will definitely continue with Romeo Air .

After having 2 other techs here that said they resolved our issue but did not, Carlos came. He did a very thorough job in resolving our problem. I have complete confidence in the services he provided. I will only have Carlos service my AC in the future.

Top notch installation of a new HVAC unit. Don Romeo is personable, professional, thorough and responsive. Looking forward to a long relationship!

They treat their employees terribly (no this isn’t a one time occurrence or a discruntled employee seeking revenge) bob would outright scream at employees. Not to mention pay them minimum wage or let people go for cheaper labor. I’m well aware that Florida is a right to hire state but it’s still unethical. The screaming though…. however they also refuse to return phone calls to customers and even refused to stand by a warranty they sold. Yes we would be willing to say this in court. I say that because the company will send a family member to your inbox to threaten you with a lawsuit for your reviews. They did so before deactivating them on Facebook. We don’t appreciate the poor treatment. The lack of service or the threats to keep us silent. There are quite a few of us that would be happy to see a day in colliers court house. So please stop threatening us. I have proof

Carlos came out to repair our AC at 8pm tonight, great service, very friendly, and highly skilled. I would be happy to recommend Romeo Air Conditioning to anyone 😊

We've used Romeo Air Conditioning at our Naples home for the past 4 years. They do a great job with the bi-annual check-up. Nick is an awesome tech.

Katrine set up the appointment and later improved it to an earlier time. She was very helpful! Carlos arrived on time and immediately found the problem, replaced the capacitor which serves both the compressor and
fan motor, and repair worked! This is a great example of teamwork from two skilled people as a team. Thanks for great customer service. I found Romeo in the St. William weekly publication, so God had a hand in it, too!

Chris our tech goes over and beyond to keep our system efficient!

New HVAC installed today post Hurricane Ian. Our technicians Omar and Joshua were excellent! They were professional, knowledgeable, and polite. Romeo Air was very responsive post hurricane and we now have a quality, well priced new HVAC system. We recommend Romeo Air.
Thank you

Romeo Air was recommended to us (around twenty-two years ago) by a local so-called "high-end" builder (who shall remain nameless, here.) That builder told us : "there used to be only one A/C firm we liked to work with; but then Mr. Romeo split off from that firm, and started his own firm. So, now there are two A/C firms locally that we like and trust."

We were once (only) forced to deal with a non-Romeo Air company. (This had to do with which A/C firm was the subcontractor used on a small condo we are involved with.) A few things that they said and did ... did NOT inspire confidence.

Romeo Air is the sort of business where if they say : this is the story / this is what you need to do -- I have 100% confidence in their knowledge and integrity.

Jon & Sharon in the Naples, FL area

Romeo is only one of two certified Carrier businesses in the area. We hired them a year ago to do some serious repairs on our air conditioning. This time, it quit working, so I called them immediately. They could come in two hours. Meanwhile we checked all the circuit breakers & we fixed it ourselves, so we called Romeo & canceled. We have a contract with them, so we get a discount on repairs & maintenance. Although we didn't need them this time, we are happy with their work. The employees are polite & competent. I'll be calling soon to get my ducts cleaned. I have cats 🐈 🐈‍⬛️ !

After being lied to by another a/c company, we had Romeo out for a second opinion.

Not only did they come out the same day, they also found the actual problem and it will be a relatively easy fix.

James was fantastic! He was thorough and incredibly helpful. He saved me from spending well over $13,000 with the other company who claimed the 8 year old sysem was beyond repair and due to be replaced because “8 years is the average lifespan of an a/c unit it Florida.”

Needless to say we are good to go, but now I have my GO TO a/c company in town.

James and his team at Romeo earned a lifetime client today.