HVAC reviews in Oldsmar, Florida
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Superior always goes above and beyond with their annual maintenance. They perform a thorough cleaning and a detailed check of all the levels every time. I really feel like I have a company who cares about keeping my unit running perfectly. Highly recommended them for anyone looking for reliable, top tier service in the Clearwater area.
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Andy and Charlie we're amazing went ABOVE and beyond!!! Even helped my elderly neighbors out ... Fantastic install helped every step of the way ..They were very patient and even got our cat out of the tree .. I wish I had the means to give a tip ! And I tried to express that to them !!
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Superior Heating and Cooling did an excellent job with my annual maintenance. I had actually forgotten about it, but they gave me a reminder call, which I really appreciated. Ron came out and was professional, friendly and thorough. He did a great job. I'm very happy with their service and would highly recommend them.
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Sean came out to my customers. House is currently listed for sale in Hudson on a Saturday was quick concise with his maintenance!. He was on time straightforward, and honest, which is exactly how I like it. You can’t go wrong going with this company been using them for years as a satisfied customer!
Paul J Fernandes‘s Realtor
Lipply Real Estate
3302 Alternate US 19 north, Palm Harbor, Fl. Thank you sincerely for the prompt and courteous service! -
Wonderful experience. My technician, Shawn, was personable and respectful. I had a maintenance call and he explained what he was doing and how my unit was working which was great but more importantly, he did not try to push me into purchasing a new new unit. No hard selling. Thank you Shawn!
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Woke up Sunday morning to 81 degrees. I called my Superior Team and they were out by 11. Unfortunately, I had to replace my old unit after 13 years but they got the unit up and running so I wouldn’t be without air until they could replace the system on Thursday. From the moment the answering service took the call, Chris coming out and performing Diagnostics to the install with Andrew and Chaz the experience has been seamless, professional, extremely knowledgeable and trustworthy. You feel you are in good hands.
I will never forget when Don Smith came to my house 3 years ago for a routine cleaning, he said when you get to the time when you need to replace the unit give us a call and I am so glad I did. He was right about the service, hands down the best!! Thank you Superior! -
Update Jan 2026: Joe and associate Derek have installed A/C Splits for us on two occasions. They were considerate of our requirements and did a fantastic job at a good price. Joe is super-knowledgeable and absolutely dedicated to doing the job right.
Jul 2025: Mike T. just did our annual service on the great new units installed last year by Superior Heating and Cooling. Mike has been doing this for decades and really knows his stuff. We feel really confident with Mike keeping our systems up and running in tip-top shape! -
Marc was efficient, professional, and friendly. We have been using Superior Heating and Cooling since we moved to Florida over 5 years ago. They respond quickly, are fairly priced, and focuses on what you actually need—not unnecessary upsells. Highly recommend!
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I've been using superior heating and cooling for over 10 years to maintain my AC
But this time around, they came to do maintenance. My AC was working perfectly.
And all of a sudden one of their guys says that there's something wrong with my unit that it's old and outdated that I should purchase one of theirs. And then my unit stop working, they came to check on it 2 days later to find out why my AC is not working. Anymore, and what I get is, it's nothing we did. How do we explain that? It was working perfectly until they came to do the tune up. And they offered me a unit because I was low on freon, and the unit was working fine. Fine? And now the unit is not working at all. Wow, so that's how I determine that factor. Ps. It seems like it's the same guy that worked for them wow, then I'm not the only one thinking the same thing about this guy. I do not want this guy coming to my house ever again. This is the second time I've had this problem with them. Wow, reading the review from others. I don't know why this guy is still employed with them.
I am not going to mention names, but they need to look. The problem is within so if I have to buy a new unit, it won't be through them. But they messed up my unit -
Had a great experience with Superior Heating Supervisor,Shawn. He throughly cleaned my HVAC UNIT. His professionalism and customer service was superb. I appreciate having a tech that is serious about customer service.
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"⭐⭐⭐⭐⭐
If you need AC service in Oldsmar, call Superior Heating and Cooling! Mark came out to help us and he was wonderful—very polite and extremely knowledgeable. I really appreciated that he didn't just fix things, but also gave me advice on how to maintain efficiency in the future. The whole team is awesome, and I will be recommending them to all my friends. Thanks for the great work!" -
On July 1, 2024 I had a new heat pump/air conditioner installed at my home by Superior Heating and Cooling. The air handler installed has had a severe sweating problem from day 1. There have been several repairmen who have looked at the problem, taken pictures and made adjustments to the settings to no avail. I attempted to contact a supervisor to express my dissatisfaction and try to seek a solution to no avail. I was told by one of the repairmen that he was recommending a new unit to replace the defective equipment that was installed and again nothing has happened. I have lodged complaints with the Better Business Bureau and the Attorney Generals Office. I would not recommend Superior Heating and Cooling to anyone looking for quality service or products. I made my $10,000 mistake and hope nobody else does.
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Superior is a very trustworthy and reliable company. They don't simply tell you what you want to hear… They provide solutions and options so that you feel comfortable with the service and the expense. Shawn Is very professional and knowledgeable… And he does not take the expense that his customers have to pay lightly. I appreciate that.
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I’ve been fortunate to have known my technician Shawn for quite a few years. Shawn is extremely knowledgeable; however, most importantly, he cares about both his customers and Superior Heating and AC. Shawn has always demonstrated great loyalty to his employer and has always spoken about Superior very positively. He extends that same loyalty toward his customers. After Shawn has completed a job, you can rest assured that the work was completed properly and there won’t be an issue that would necessitate a return call. Great service and pricing are two of many reasons to choose Superior Heating and AC. Why would you choose any other company for your heating and air conditioning needs?
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We have used Superior Heating and Cooling since we moved to Florida in 2016. We had a new AC unit installed last year. Have always had great service from this company. Shawn came today to check the unit to make sure everything is running properly. The air purifier was not working and he stated that the bulb should have been replaced when the new unit was installed. I can’t say enough good things about Shawn and his professionalism and knowledge. We truly appreciate him.
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My A/C unit has been serviced since Superior installed it in 2020.
They call with a reminder every year to have the service done.
In most cases, (as in the most recent visit) Shawn has been my technician. This man is the best! Besides being kind and respectful, his knowledge of the system and how to best care for it through the year is only surpassed by his professionalism. I am grateful for having him both as my saleman and my tech.
He goes over and above to keep my system in tip top shape. I highly recommend this company, and especially Shawn.
Thank you Shawn. -
Jeff came and did our yearly maintenance on our AC unit. What a Great job!!! Very professional and personal. Replaced the light, cleaned all the leaves under the fan and sprayed the unit down and brushed down the whole unit. I have never seen anyone do such a thorough job. Thank you Jeff and Superior Heating and Cooling Management for another job well done!!
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In March of 2020 I had an installation of a Rheem 3 ton unit. 8 months later the blower motor failed. it has been nothing but a nightmare since. two more motors have been since replaced along with many other issues.
Finally my patience has snapped most recently, 1/26/26, while my grandchildren were visiting we awoke with 60 degree temps inside our home. I decided to contact another company for service. upon arrival it was discovered that my unit disconnect breaker had melted and could have turned into a fire. Further inspection had discovered that Superior had installed a 12 inch return duct when a 3 ton unit should have a 14 inch return. The technician stated that caused the unit to overwork to draw more
current possibly the reason over 3 failed motors and a melted shutoff breaker.
I replaced the almost 6 year unit and hired an electrician to replace the feeder line which showed excessive current wear.
Customer BEWARE! -
The kindness of the people working for this company is amazing. My thanks go to Shawn, the technician, who explained everything and was easy to talk to and not "pushy". Also to Tammy in the office. I had an issue and she helped me find a solution. Thank you!
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Mike T. is experienced, knowledgeable, & friendly. He put you at ease, so you felt no question was too stupid. Saw we were having new flooring being installed in our kitchen, entry way, & utility room. Without prompting, recommended installing a new filter to catch the construction dust and to replace that filter once the installation is complete. I have peace of mind knowing Superior & Mike T. is caring for our HVAC system.
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I am saddened to have to write this review since we've been with Superior for almost 30 years but our most recent service experience angered me to the point of needing to advise potential new customers that the company is unreliable. Believe it or not we purchased a new Rheem unit 6 years ago from Superior and since them we've had to make almost 35 service calls. The same parts seemed to be failing over and over and although they covered it under warranty the inconvenience had reached our limit. The final straw was on Wednesday (11-12-25) when the unit again went dead. They came out in response but interestingly the owner came out with the technician and wanted to talk about a deal that would replace our 6 year old unit with a new one for only $8,000 which he said was a $3,000 discount. Incredible, a 6 year old unit and I need to replace it? The real problem Chris from Superior described was a Federal Law effective 1-1-2025 where our unit was technically illegal and if we wanted the unit repaired it would take about 2 weeks to find parts if he could even find them. WRONG! I called a competitor after he left and their Master Technician came out that evening, assessed the problem and their repair technician arrived the next morning with parts in hand and we had a working HVAC with and extended warranty by 1pm. Thus, this experience prompted me to warn potential customers that Superior's ability to repair units has gone downhill over our 30 year experience and the company I assume wanted out of the warranty they gave us by basically insisting we buy a new unit. I am very happy with the new company (Egbert's) we discovered via the internet. It was well worth the cost having them do the work. Nelson Paolini Lakeland, Florida