HVAC reviews in Oldsmar, Florida
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Our A/C went out last week while we were taking care of a family member that had had a major surgery within the last two weeks....needless to say the A/C going out was horrible timing. We called a few different companies - some got back to us and some just couldn't get to us until the evening. We called Harbor Air because others in a facebook community group had recommended them. Within two hours Kendall was at our house. We couldn't believe that he came out SO quickly - we were SO extremely thankful! In under an hour he had the unit back on and running. He stuck around for a little while longer to check a few more things and to make sure that the air continued to stay on. The next day, Kendall's wife called us to schedule our free annual maintenance since we were first time customers. A few days later, Alex and another employee came out to complete our free annual maintenance. Alex called during our scheduled time frame to give us updates and let us know when they were on their way.
All of this to say, great customer service all around. We will definitely be sticking with them! -
I recently had an issue with my property at the worst time, AC went out, during the hottest days of the year. I called for an emergency evaluation with another company who spent 3 hours at my house diagnosing the problem...they called to let me know it was a 5-6 hour repair and they would need to order the part. The cost was >$1000. For the next 3 days the house was 85 degrees while I awaited the part...
I decided to call a second opinion with (Harbor Air.)!! The owner himself agreed to come out that day and take a look for me since I was in a bad spot. I honestly couldn't believe it when he called me within 30-45 minutes to say the problem was fixed. It had nothing to do with the part the other company was trying to have me fix. He charged me the honest price of repair which was 1/5th the cost the other company quoted.
So many companies today who provide trade service are fine with ripping people off. I was insanely thankful to find an honest one when I was in a bind. Would not call anyone else at this point. Insanely thankful for Harbor Air and the service they provided!!
Thanks Again! -
Had Harbor Air help me when my ac went down. Very quick to respond and fix the problem. Had 3 companies come out and 2 of them gave me way higher prices and pushed new system on me while Harbor Air just told me what I needed to fix. Saved me a lot of money. Everything is working great and they will be my go to from now on!
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My AC went out and within ONE DAY Kendall and Mike were trying to fix my old unit to get me air while my new unit was on the way. They saw my kids and were truly concerned about their wellbeing in this heat. Long story short my new unit is in, runs perfectly, and Kendall was in touch the whole time.
Thanks so much everyone! Will never go anywhere else! -
I am so grateful for Kendall! I had another company try to charge me 3 times more. Kendall gave me a great price. Very kind and professional. Harbor ac doesn’t service my area normally yet he sent someone out within 3 hours. Mike came in no pressure sales and explained in detail what my issue was. I felt confident he was giving honest information, not just trying to make a buck. Installers were very professional. And they were on time! I am so blessed that I found Harbor ac and Kendall. Thank you
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Great experience with Harbor Air. Kendall did an awesome job diagnosing our issue and providing options for repair and replacement. Ended up replacing system which was done quickly, professionally, and at a good price. Would recommend using Harbor Air for all HVAC needs!
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They are now the one and only AC company I will use. They were the only ones out of 6 companies who actually fixed my issue, and they didn't charge me because it was a simple fix for them!!! I had other companies telling me we needed $30k worth of ac and duct work. They are so honest and do great work!
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Greatest air-conditioning company I've ever dealt with by far.on time very honest and very fair. ThankYou Kendall for everything
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This is my first review of any product or company but feel it is necessary to express my gratitude for excellent service. I had originally tried to contact another contractor for services a couple of weeks before my AC completely died but could not get a returned call. With two and a half days of no air and 95 degree weather, I reached out to a friend on Sunday evening for a recommendation, Harbor Air. Unable to sleep in the stifling heat, I called and left a message at 3:45 a.m. early Monday morning and to my surprise was called back by Tiffany, shortly after opening that same day. I explained my situation and she told me she would look at the schedules and call me back. In a few short minutes, she called me back to let me know that Kendall would be heading to me after he finished up at the job he was working, approximately an hour to an hour and a half, but turned out to only be about 45 minutes. Kendall quickly got to work and had my air working again and wrapped up before 11:00 a.m.! He explained everything he had done thoroughly and the necessary maintenance including the associated costs (which were much lower than I anticipated, another bonus) From start to finish, this company was amazing! Very highly recommend and will now be the only company I use. Thank you Tiffany and Kendall!
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Were living in times where great, honest and dependable contractors are far and few to be found. Harbor Air is one of those contractors! Their team was outstanding on the install of two HVAC units in my home. Their pricing was more than competitive and the quality of work was performed with expertise. I have nothing but positive things to say regarding my experience and highly recommend this company for install, repair or scheduled maintenance. Keep up the great work Harbor Air!
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My A/C wasn't cooling this morning so called early to leave a message for Harbor Air. I got a call back (before office hours!) and the owner was at my house first thing. Excellent service and very quick to find the problem. Professional, knowledgeable, cordial and fairly priced.
This is our 3rd HVAC company used for service/regular maintenance in 6 years living here - we are extremely happy with Harbor Air so no need to call anyone else! -
Harbor Air is my go to company for all my AC needs. They take care of my home and office.
Always professional and reliable. Kendal and Tiffany are the best.
Thanks guys for keeping me cool all year long! -
Harbor Air installed a new HVAC climate control system in our 2500 square foot home this year in July 2022. They are one of the best, most honorable and professional companies I have encountered in all my 33 years as a General Contractor.(now retired) Their entire staff are courteous and knowledgeable and provided prompt and expert installation. I strongly recommend this company for anyone in need of any air conditioning service. Kendall and his wife Tiffany are not only the owners but are hands on in addressing ones needs with their pleasant manners ; dedication and addressing any and all concerns of the home owner.
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I own a business and home. Harbor air has done work at both and has saved me 100 times. I would recommend them to anyone. They always keep their word and produce quality work. Would HIGHLY recommend. I would not use anyone else.
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Mike and the team at Harbor Air are incredible. They service our home and it's always a very pleasant experience. Today they came out as a service call to my moms and they were so fast, pleasant, and HONEST.
Very appreciative and would recommend. -
Company was great to work with. Pleasant workers. Job done in 1day. I have had 2 preventative maintenance jobs completed. They even replaced the filter in the Air Handler unit. I recently had an issue with my thermostat (Google Nest Generation 1), but Kendall came out and resolved the issue (Nest Power Connect adapter). I have an older house with a 5 wire vs 6 wire for thermostat. Thermostat is working great. I hope to no longer be replacing batteries every few days.
7/16/24-another preventative maintenance job and no issues to report on. It is great having the same group of workers come out, as they have seen the unit about every 6 months and are familiar with any changes from the previous visit. happy customer. Please keep up the great work and fantastic staff. -
I had a 5-star experience with Harbor Air. AC went down during the heat advisory days in Tampa just before July 4th. Harbor Air was nice to send two extremely professional and nice service reps that afternoon. The part that had to be replaced unfortunately was not in stock that day. The reps drove back to their office and got some used parts to temporarily last until the part became available. They tried really hard to find a part that would work and kept trying different parts until they found one that worked. While it was sub-optimal (which I was made aware of) it got us through the next 36 hrs. Without AC the temp. crept up to 86F inside so even though it was not working at full capacity we got some relief. On Friday, the same team came back and replaced the failing parts with new part. I really appreciated that they opened the new part from its original packaging while I was outside with them. They were also fair and credited some of the cost of the initial visit to the installation of the new part. I have an aging system so while I know that eventually I will have to replace it, thanks to Harbor Air hopefully will get a few more years out of this system. The price I paid was fair for the job, especially since they give out a 1 yr labor warranty. Highly recommended.
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Excellent service. Kendall went above and beyond to get my home cooled down!
Thanks!! -
Harbor Air has been my go to A/C service provider for a few years now, dealing with issues created by the company that installed both HVAC units. HA and Mike have always responded quickly to my calls for help, restoring my AC. Recently, both units failed on the same day, a few months out of warranty. Kendall came out the same day to diagnose the issue. He was able to get one unit working temporarily and came back out on Monday to install 2 temporary units while we waited for the replacement units. Kendall and Mike both went over the estimate and fixes in detail and checked in frequently to be sure we were comfortable until we were able to install two new units. The installations were quick, professional, and very neatly done. No one loves spending that kind of money to replace their A/C, but I felt well taken care of and sure that they did their best to recuse my cost. And they didn’t charge me extra for the multiple visits, often after hours or weekends. I would recommend Kendall and Mike without reservation.
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there is no better company out there than harbor air. I have an ancient air conditioning system. And they have come out three different times and kept that baby running like a charm. When many companies would try to hoodwink you into buying a new system before yours is completely tapped out, This company is honest, Amazingly easy to deal with and know their stuff like no other. Their customer service is unparalleled. If Tiffany says she’s gonna call you back, she calls you back. And Mike, the technician has been out on a Friday after it’s quitting time for most people to make sure that we have AC over the weekend. Can’t say enough good things. It’s just nice to know companies like this still exist.
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They started our pretty good. First we called them for regular maintenance. Then when our thermostat stopped working, the owner, Kendall, stopped by and replaced a fuse without charge. I was impressed, so when they offered a regular maintenance contract that would cover 6 semi-annual tune-ups, and promised after-hours and weekend service calls with the additional fee, we signed it. After the first tune-up since we signed the agreement, our HVAC broke down and we had to replace it with Harbor Air. They serviced the new system once. It's been a little over a year when our AC stopped working and we realized we haven't had a regular maintenance in the past 13 months. When I called the office, Tiffany told me that they cannot come that day because it's close to the end of the working day, and everyone is busy (What happened to the after-hours service calls?). Then Kendall (the owner) called me and told me what we had to do to try to fix the issue - which was basically doing our own tune-up (that we paid for when we signed the agreement!!). And the entire time he was extremely unprofessional - telling me how he is taking his off work time to help me, and I am being so ungrateful! Anyway, since then I called and left messages at their office number and Kendall's cell phone to schedule our regular tune up - without response!! So we basically paid $330 for 1 tune-up. Unprofessional and dishonest business practice!