HVAC reviews in Oldsmar, Florida
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Oscaly was very thorough and explained what repairs needed to be completed in each room. He took pictures of the ducts that needed repaired. He showed me the results of the air flow test that was performed. He explained to me that I was using the wrong filter for my a/c and that was restricting the air flow to one of my rooms. He sealed the ductwork and advised me to get the correct filter the a/c my home is much cooler. Oscaly was very polite and courteous and kept cleaning up each area that he worked in even after I kept telling him not to worry about it that I could sweep it up. A job well done!
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Very Professional. Better than having a family member with an idea of how to handle the problem...they have the tech or find out and get it done. Highly recommend them!!! Them being the company as they are responsible for getting it handled. All aspects were one of the best experience.
Thank you for earning our trust!!! -
Communication was not great at all. However, there is a young lady who answers their phones and I believe her name is Tiffany (I could be wrong) she is so polite, so pleasant. I made my initial appointment with her, she speaks as if she never has a bad day. Other than that, not a good experience.
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This outfit was assigned by Choice Home Warranty. Technician came out and said AC compressor fan motor was burned out and he'd need to order a new one. After multiple calls to Air Zone could not get the status of the motor order just a run around. Called another AC technician and he had the system working in 10 minutes. This company is definitely not recommended. Also getting refund from Choice Home Warranty as they are a joke as well.
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Through Choice Home Warranty I requested a work order to have my HVAC blower looked at since it was running constantly, no matter thermostat settings. Service call was rescheduled twice and when the service tech arrived the blower had begun working properly. The tech indicated that there might be a problem with the blower motor since it has it's own control logic built into the motor. Since it is working properly I was told my Choice copay would be valid for one month should the blower act up again and the technician left.
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I honestly would not recommend Air Zone after my most recent experience. Their service was assigned to me by my warranty company back in January to repair an issue with my a/c and heating system. The first technician, Alex was sent and he was outstanding. He diagnosed and properly recommended the fix action. The next technician was sent to verify the proper repair was not so great. I was given an estimated arrival time and I was available. Without a call or text to advise me that he might be a little late, which I would have been completely fine with because I know that things like the previous job or traffic might impact arrival times. After he arrived and diagnosed the issue, I was told that the part needed to be ordered and someone would call and schedule the installation. After nearly a month I called to inquire about the repair since I had not received any correspondence at all. I was told that the part needs to be ordered and someone would contact me within a few days. Again I received no correspondence until I contacted the office to inquire about the repair since. This cycle continued for two months until the warranty company had to reimburse me for the purchase of a portable unit and make contact with Air Zone directly. Finally after two months a technician was sent out to repair the unit but didn’t finish the repair due to reasons that he explained as the method he used to remove the damaged parts. I was again told that the part needed to be ordered and the same cycle of no communication continued. The same technician returned about two weeks later with the same results of not being able to complete the repairs and left the old part sitting on the unit. After a few weeks the technician returned and was able to finally complete the repairs. The main issue I have is the lack of communication. I understand if the parts are on back order or the technician is running late because I know that things happen. The young ladies that I did speak with were very polite and understanding but I was not kept informed about the progress of the repairs unless I reached out.
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We were going to have new insulation blown in our attics and the company recommended having our ducts checked for leaks. They recommended Air Zone. In association with Duke Energy, Air Zone came out, ran pressures tests, performed visual inspections and then repaired minor duct issues. Oscaly, our service person, was very personable and professional. He explained all the readings during the test and showed us minor issues with the ducts in which he repaired. Being a DIY'er, I had a pretty good idea where the issues were and he accurately identified them - very honest. Very pleased.
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This is the third time Air Zone has been to my property to fix or repair problems with my AC. After the second time I asked for them by name with my home warranty provider. Air Zone is consistently knowledgeable of systems. Their techs are professional, timely and respectful of my home. I would highly recommend them!
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Worst experience so far, I've never seen an ac tech not want to do a job, didnt listen to my concern. I told him my ac ducts are leaking, he said he couldn't see any leaks and the warranty company will not approve it and that he is more mechanical than work on duct work, how are you supposed to see a leak you can't even see air! I asked him to use my thermal gun he said no, he set it to the side and said he could not feel any leaks, didnt clean up after himself and left my floor with insulation, and didnt put the attic door back properly leaving a broken piece on the floor. Then proceeded to tell me the deductible is and said it's cash or check, my policy does not say it's cash or check and this company said that's what they put on their paperwork. They said they would call me on Monday which was 2 days ago, still no call. Attached are the photos of the leaking ducts that the "mechanical tech" could not "see". Were you can clearly see a leak, and a 20 degree difference!
Update: Second time they came out, same guy came after I told them I didn't want that tech to come. Again he did not seem to want to work. Left a handful of insulation on my floor, didn't bother to clean it up. -
I would give you minus stars if I could. You sent me a lying dishonest service person to do work on my ac. After leaving my house he left the air condenser top plastic cover off of the fan motor, which if it blew away rain would get into the unit and cause more damaged. He said good thing I had the ac shut at the disconnect switch, because if it was left on, you could possibly ruin the compressor. Well this guy not only leaves the disconnect on, possibly causing damage to my compressor, but purposely leaves the disconnect box wide open, and not putting the cover back on. And if it rained could of cause damage to my ac unit compressor.Worst service person that ever came to my house, he lied to my warranty company, so they denied my claim only so he could give me a bill for $935 to install a new fan motor , which would of been covered under my warranty, if he didn’t lie to them. After reading all the reviews on yelp, do yourself a favor steer clear of this company
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I had an excellent experience with Air Zone this week with my AC replacement/installation! My old AC unit completely crashed and it was time for a new one — an expense no one enjoys. Throughout the quoting process, Shaun was thorough, answering all of my questions and explaining things in a simple understandable way. The installers, Mike and David, were polite, efficient, and communicated progress throughout the day. I could not be happier with their service and the entire experience. Thank you Air Zone team!
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My air conditioning wasn't working and I have Choice home services who sent Air zone out to my house. My blower motor wasn't working. we had no heat. technician From air zone told me motor was bad and it was going to cost me $850 for a new one. this idiot never took a toll out of his truck to check the motor. he did nothing but look at it ..I had another company come out right away after they left . it was a burnt wire. cost. nothing but black tape needed. so they needed to pull the motor out retape wire and put motor back in. and because air zone's idiot reported to Choice home services that motor was installed in correctly they denied my claim
zero rating if I could give them. -
This review deserves negative stars for the level of disrespect we just experienced. Do not use this company. Their technicians have no regard for homeowners and tracked dirt all throughout our home. When my 75-year-old mother and I politely asked the technician to remove his shoes, he became aggressively argumentative and extremely disrespectful—especially toward my mother. Avoid this company and this technician at all costs. The company should take immediate action and terminate this employee.
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I had a fan motor go bad on a 4 year old system, the company that does the regular yearly service had an issue with coming out without a huge charge so I contacted my Home Warranty company they sent Air Zone and I rec. a call within a day , NO trouble scheduling, first man came out and was superior with being clean and friendly and total explanation even took me to the unit to show exactly what was going on, they had to order part and worked with my schedule to come back to complete the job, a different mechanic came and was just as great as the first, EXTREMELY polite asked if I knew what was up and I said yes he asked if I had any questions I said no, he went and changed the motor, waited for it to cycle, came in and let me know it was all good and once again asked if any questions while he looked at my nest stat to make sure it was where I wanted it (temp wise) and very clean and nicely said have a great day and left, if I can say a PERFECT visit for a company I’ve never heard of, IT WAS PERFECT, I’m going to start using them regularly as the company I’ve used for 5 years has NEVER been so professional. They were extremely patient with my schedule not like “I was an inconvenience” to them.
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My air conditioning system is 12 years old, and I had been having terrible allergies the last few months, and researching ways to have healthier air in our home. Ended up opening my air conditioning return and found a TON of mold/mildew.
I called Air Zone and they were able to come out the following day to address my issues. Dave was extremely knowledgeable, didn't try to upsell me, and absolutely meticulous with the cleaning. They added a UV light and made sure my system was sealed properly. I could not be happier with the results and look forward to having less dust, a more efficient system, and no more allergies in my house! -
Owner or whoever was driving this morning, didn't use a blinker, totally flipped me off, and gave me s dirty look. I wouldn't trust their driving or their services at this rate
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Absolutely the BEST Hvac firm I've ever experienced. Fast response, & professional but friendly. Very knowledgeable & explains each aspect of repairs.
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I had an HVAC system installed by HARBOR AIR. I highly recommend this company to anyone with an Air Conditioner. The price for the system was fair, the employees are on-time and courteous, and their work is excellent. I got in a jam last night and reached out to Harbor Air, and there was a cheerful, knowledgeable technician at my door this morning. He serviced the unit, checked the air handler and compressor, and my house now is cool and comfortable. This Company is the real deal. Look no further
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Yesterday our air conditioner started blowing hot air. After routine troubleshooting, nothing changed. We called Kendall at Harbor Air and he was over sooooo quickly. He diagnosed and fixed the problem in about 15 minutes. Super fair price for a super quick fix. We recommend Harbor Air to everyone
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I had another company come out several times to work on AC which was not cooling. They kept charging me but never fixed it. I explained to Kendall when I called Harbor that the outside unit was still clanging on, fan would run a few minutes, and then shutting off . Kendall came right out and was easily able to diagnose the problem which was the other company put way too much refrigerant in and that was causing this serious problem. He stayed, draining the system slowly, until it was right and temperature was correct. This took up a lot of his time. He also checked the outside drain, which was clogged and cleared it for no charge. I was very grateful to find this company and cannot stress enough how everyone should call them first. The price was lower than I expected. And they are so professional and proud of their work that my mind was finally at ease with a air conditioner running as it should. When they left they assured me that if I had any further problems with it they would come out free of charge. When was the last time a company told you that!
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Things started out great with this company, Kendall was very nice and helped us fix our AC. The second time we called him, he arrived to re-install a board and left with the AC not working. We called the next day and were told Kendall would be coming by that day. Kendall later TEXTED me saying he wouldn't be able to make it because he had too many clients, was overwhelmed, etc. He was incredibly unprofessional and I would not recommend. They can't keep up with the clients they already have.