HVAC reviews in Orange Park, Florida

I’ve had the pleasure of knowing Rob from B-Cool Air Conditioner, an experienced AC service technician with years in the industry. His expertise, professionalism, and attention to detail are truly outstanding. Rob consistently delivers top-quality, efficient service. I highly recommend him to anyone looking for dependable and knowledgeable AC support.

Dylan from B-Cool came out for a non scheduled out of the blue call. He was very professional, explained all issues, answered questions and was very informative. He did his job, did several checks before he left and our AC is working better than before. We're very happy customers, we'll continue to call B-Cool in the future and will recommend them to family and friends!

These guys were great. They did work as part of a larger construction printed we are doing and communication was A+++ (thanks Jenna!) and the job was done quickly and professionally. Would work with them again any time.

I used B-cool Air Conditioning and Heating with I built my house 5 years ago and still use them for service work today. They always have been on time and been professional. I would not even consider using another company. Thanks for extremely great service you provide, it’s hard to find that these days!!

I would give this company 10 stars if I could. Have been doing business with Matt for the past 5 years and could not be more pleased with our interactions. Latest service was for the install of a mini split system in some new construction. Crew showed up at 9 AM and finished at 6 PM. Nothing but all business. No standing round, smoking, coking and killing time, just full on work for the entire time that they were there. Just a few words that I would use to describe B Cool; honest, integrity, patient, value, hard working, outstanding communication throughout all of our interactions.

I was referred to Matt from a friend who highly recommended him and I will do the same. If you have any sort of heat/AC issues, give these guys a call, you will not be disappointed.

This company is extremely legit. Very professional, did great work and documented everything for my review. It doesn't really get any better than that, and I won't go anywhere else. Give them a shot.

Rob provided maintenance services on our home AC units recently. He was thorough, courteous and professional throughout the process. During the maintenance review, he identified a bad capacitor on one unit and walked me through the details of its malfunction and the option to replace it before proceeding. Additionally, he was careful to keep the house clean as he worked. I highly recommend Rob and the B-Cool team for their services.

The best service! Tucker and Turner were great! Got the mini split installed quickly. Very knowledgeable on the equipment. Explained everything. The owner and office staff, Jenna, was amazing explained financing and was always available to help. 5 million stars is not enough! Will refer B Cool to anyone with AC issues. The absolute BEST!

My experience today was great. Nathan was very informative, great customer service was given. There was no pressure to get services that weren't needed.
Great job. Look forward to continuing business with B-Cool

Very friendly. Got me on the schedule quick for a fair price. Will use again

It was great dealing with Dylan. He was very professional and courteous. He explained everything he did servicing our A/C units. He answered all of my questions and let me know about possible future maintenance work regarding one of my units. No pressure at all to replace any parts. I will be dealing with B-Cool A/C & Htg from now on to handle my A/C servicing needs.

This was my second Mitsubishi mini split installed in my golf studio, Matt and his team made the whole process look easy. From the initial meeting on Tuesday to the install on Wednesday, i would highly recommend the B Cool to anyone looking a new AC unit or just to even have service done they really are the best!!!!
Just had Matt and his team install another Mitsubishi 12K Mini split in another property I have, I highly recommend BCool for all your AC needs they are fair and honest! 7/6/25

B-Cool did great work from diagnosing the issue to installation. I called them based on the recommendation of a friend who was happy with their service, and it saved me so much time. They offered same day diagnostic and were able to source a new system right away. Great service and value top to bottom...

My a/c unit went out and i needed to find a unit fast, do to the summer quality approaching.

I had a neighbor that referred me to "B-Cool Heating & Air inc". As that she used there service before.

I must say that my experience from start to finish with "Jenna
& Jennifer" was amazing!
On the day of my installation, i wasn't unable to be home. My wife was, & externally please with the service.

The installers Zack, Max & Adam was very knowledgeable, detailed and answered any questions she my have had about the unit and demonstrated excellent customer service during the entire process.

Thank you "B-Cool & Staff"

Billy Miner

Rolando came into the middle of our homeschool day and lunch and was the perfect gentleman as he completed his job. It was like he wasn’t even there. I was very pleased with the service provided, and the comfort I felt as we were just doing normal life with someone we didn’t know doing a job. Would 10/10 recommend!

Edit to add: They wear protective shoe covering which I HIGHLY appreciated! I had just cleaned my house!

Called B Cool air conditioning December 1 2025 at 10 in the morning. Technician was at my house at 12. Diagnosed the issue on a three-year-old air conditioner, went out, got the part, came back installed everything, was up and running. Absolutely great service. Nathan was my service tech did a great job. definitely recommend B cool!

Had my entire A/C system replaced—inside and out—by B-Cool Air Conditioning and Heating, and the service was excellent. Matt handled the removal of the old outdoor unit and was professional and efficient. Trevor came later to remove the indoor unit and install the new system, and he did a fantastic job—super knowledgeable, polite, and detail-oriented.

Communication throughout the process was clear and smooth, and the customer service was top-notch. Highly recommend B-Cool for anyone needing HVAC work done right!

The best repair experience I think I’ve ever had. Scheduling was prompt and super easy with text updates and a map. Nathan arrived exactly on time was professional courteous, and did great work. We went from no AC in the morning to ice cold AC by the afternoon. I highly recommend B-Cool Air Conditioning & Heating. Tremendous service! Doing

Our 6 yr old AC unit gave us 5 years of problems and so we decided to replace the unit instead of continuing to replace parts and pay for labor. My husband called around to get quotes on a new unit and after deciding we got an honest quote from B-Cool, the unit was installed the following business day. The 2 technicians, Dylan and Adam, showed up timely and were extremely professional. They walked me through the process and showed me how to use the new thermostat. They were friendly and cleaned everything up leaving absolutely no mess. Both my husband and I could not be more satisfied with our experience with B-Cool and their knowledgeable and friendly technicians and would highly recommend them. Our new Amana unit is exceptionally quiet - you can barely hear it running!

2025 Update: We replaced the bigger unit and the house is actually colder set on the same setting. Clearly the old one wasn’t as efficient as our electric bill dropped.

Sept 2025 Update: haven’t had the first issue with the new unit that was installed last Sept. Called to get on their maintenance plan and spoke with a lovely young lady (Ms Abbey) who provided the pricing upfront and then scheduled my first service immediately. I also inquired about the warranty - and let me say, the warranty is incredible AND COVERS FREON!! Needless to say I also opted for the 10yr warranty and Dylan came out and serviced the unit. He was very professional and kept a tidy work space and cleaned up after himself. He even washed my unit! Pricing with B-Cool is transparent and what they tell you the price is, is the price when they come to complete the service or work. No hidden fees or other “service fees” get tacked onto the bill. I’ve been extremely impressed with B-Cool since I purchased my first unit from them (and have since purchased a 2nd). No issues and no runaround. If they say they’ll call you back, they call you back. I can’t say enough good things about this company and their employees and highly recommend them. 10 out of 10 stars!

My home has 2 heat pumps. Both air-handlers (a-h) are in an upstairs utility room. The older unit is laying down and the newer one standing up. The older unit is for most of the downstairs and the newer unit that is standing upright does the upstairs and the downstairs master. The eqpt. room has a sloped ceiling with limited clearance. All the duct work is flexible. Cooling in the home through the summer of 23 was good.
On March 7, 24 I had B-Cool (Invoice 46971651) come and do the following for $4,649.09:
1. Install two 4” filters, ie, 6" thick filter assy's.
2. Replace existing Honeywell zone panel with new Panel.
3. Replace two failed 14" dia dampers with two new 14" dia dampers.
4. Replace existing thermostats with three Honeywell 9000.
B-Cools onsite techs were very nice, as was the person at the office. However, B-Cool's work would ultimately lead me to make a bad decision 3 months later with Ocean State HVAC that cost me an unnecessary $15k.
On item "1", I explicitly told the B-Cool tech to install the filter box on the side of vertical a-h. I came back later when they were finished and found they did not do this. Instead, they put the filter assembly on top of the plenum lifting the a-h up 6 inches I would find out later that this upward shift of the unit had crumpled the 18" supply duct at ceiling and this would lead to the poor cooling upstairs during the summer of 24.
A few months after B-Cools work I inspected the filters on both units and found the filter box on the a-h that is laying down was protruded 4+ inches deeper than the depth of the a-h box and this protrusion was not covered by during the install of the box and thus the air was being pulled from the eqpt. room and bypassing the 4" thick filter.
Within a couple weeks of discovering the exposed filter box install issue, the compressor on this unit failed. I called B-Cool and they were apologetic and were eager to bid on the new system I now needed. However, I felt it was time to try another company, so I contracted with Avalon to replace this unit. All Avalon's work went very well.
So, by now the summer of 24 is here and my daughter is complaining that the cooling upstairs was not working as well as it did during the summer of 23. This system was only 4 years old. Based on a friend's recommendation I contracted with Ocean State to look at the system, and they didn’t find any mechanical issues. They told me I needed to upgrade to a 4-ton 2 stage system. I was concerned there was ductwork issues in the attic, ie, not enough supply and returns. We agreed on a $19k system that would have the first day's work be in the attic improving duct work and the second day to replace the unit. The first day came and 2 Ocean State techs showed with the salesperson I had contracted with. I was concerned because both techs were very young. I told them I would be gone for an hour to see my doctor. When I got back, they had already removed the existing system, and the sales guy told me it was too hot in the attic and that other than putting mastic on the two leaking 14" dia dampers that B-Cool had installed he could not do the modification of the duct work we had contracted to do. I should have cancelled the contract, but instead it was revised to remove the duct work.
During the removal of the existing a-h the Ocean State techs showed me how badly the flexible supply duct was constricted due to B-Cool's raising the a-h 6" to fit the filter box. Ocean State finished the install and moved the filter box to the side of the new a-h and lowered the handler back down 6". So, for the rest of the summer of 24, ie, after the Ocean State installation, and the following summer of 25, cooling upstairs has been good, ie., the same as it was before B-Cool improperly moved the 4-year-old unit up.
So, in summary, I did not need a new unit. The existing 4-year-old unit worked just fine. The problem with cooling upstairs in the summer of 24 after B-Cool's upward shift of the a-h was due to the constriction of the supply duct on top of the unit.

These guys are the real deal. Brice and Dylan came out and were completely honest with me about the repairs; for full context I was under the assumption we'd immediately need a new unit because of the age of our machine but they were able to find a really quick and affordable solution. They could've been dishonest and simply told me the only solution was a new system, and I've heard that from folks in the past.

Brice and Dylan also gave me estimates for the inevitable moment our 20+ year old machine goes that I found fair and reasonable.

They knocked out the repairs quietly, efficiently, and professionally.

I will need a whole new system soon and I know with certainly I'll call B-Cool when that time comes (hopefully it's just not too soon!).

Side note: I love when businesses have their technicians put on the little shoe coverings when entering the house. I can't tell you how many plumbers, electricians and AC folks come through our house and just leave stuff everywhere – so, I appreciate that small detail from B-Cool. The little things matter to some people.

Keep up the good work, y'all.