HVAC reviews in Orange Park, Florida

This is evidently the Darnell standard of business. After 5 years of no issues, I decided to call Darnell for a handler cleaning and maintenance. Not even 5 full days after their visit, my entire handler froze up, literally. Darnell advised my blower fan and circuit board had been fried. They charged me another $115 trip fee 5 DAYS AFTER THEIR ORIGINAL VISIT! Super suspicious that all of a sudden my handler started breaking down after years of flawless performance. They had zero empathy and refused to work with me on cost. I hope $115 was worth my continual business.

Amazing service. Trustworthy. Takes the time to provide further cost saving tips. I have recommended to friends and family and they have received great service as well.

The best AC service we have ever experienced. They quickly responded, accurately diagnosed our problem, and repaired the system for a very reasonable price.

Called to have my AC tuned up and JD came out the very next morning. He was so kind and went out of his way to educate my daughter (and me!) on how our system works and what we can do to keep it running well. We didn't get the typical sales pitch for a million costly "upgrades," either. In fact, JD was clear that what we have already is perfect and he left concise directions on how to extend that. I love the efficiency but also the honesty! They earned a customer for life!

Want to say thank you for quick response to my a/c unit not functioning especially in this unmerceful heat. It is back up and cooling the house. We have been with this company 20 years and referred many folks to them. They are professional and caring company.

I am going to try to quickly describe how much i appreciate the Darnell crew. I came home from the hospital and my house was 92 degrees. I am an 84 year old woman living at home and do not have anywhere to go. Called the office at 8:30am and they had a technician at my house and the ac working by 10am (less than 2 hours response time). The work is professional, the price is reasonable, and they really seem to care you are uncomfortable.

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We bought a house in 2020. We have been fighting with the home warranty company for over 2 years because the HVAC units constantly ran, but did not cool the house.
I finally gave up and paid to have the units replaced. Clint from this company cane in and immediately said the units were under sized and should not have passed the original inspection, let alone our inspection.
Great job replacing the units for more efficient and quieter units!
Fast forward to three weeks after install. The heater kicks on and shortly after there is a haze in the house.
I contacted Clint directly and he came out. The upstairs unit blew off the freon connector; the haze was freon. He could not fix it, but rather than making me wait weeks, he is on his way back to the shop to het the part from a brand new unit.
He said he has never seen this happen on a new unit before.
I am grateful for the immediate response and resolution. Especially since our FL weather turned from summer to winter overnight!
Highly recommend this company and Clint!!

Brian arrived at my home Monday morning after my call on Saturday evening. He checked my A/C system and immediately realized it needed refrigerant. He added 3 lbs. and, most importantly, he educated me on how to maintain my 11 yr. old system as a home owner! No one has ever offered this to me. Although, I have an 11 yr. old system, he NEVER once attempted to pressure me into purchasing a new unit, but he DID tell me that it was a "band-aid" for the unit. Instead, he supplied me with information as to how the electric company assists homeowners in purchasing new units. He taught me how to clean my lines to keep the unit working. I am soooo pleased with this company, and I'm so blessed to have found this awesome family owned company!!! I placed their sticker on my unit. This is the fabulous company whom I will call when I (in the near future) will need a new unit ( because they're honest). Thank you, Brian!!!

Darnell Air Conditioning & Heating is great! We have used them on our properties several times and have referred them to friends and customers- all very happy! They diagnose and give options where they can, they have never just tried to sell me new equipment/systems unless that is the only option. Great service and great value in my opinion.

Greg just completed another efficient and professional installation for me. He nursed my ancient … 23 years old … unit for as long as he could. There is never any attempt to “up sell” … they arrive on time … and clean up 100%. I wouldn’t consider using anyone else.

Have used this company several times and they never disappoint. Always prompt, professional and on time, their fees are very fair. I wouldn’t use anyone else since I was introduced to this company. I own numerous rental properties so I have used many contractors over the last 25 years so I know a good contractor when I find one.

Professional, courteous, and informative. The technician took the time to explain the problem and resolved the issue quickly. I called in the morning and they were here within four hours. Great company!

Clint was AMAZING, he found my need for repairman on FB, came out first thing the NEXT day, repaired that same day, and for a great price! Definitely The “coolest” in the business!!! Highly recommended!!!

*****Amended Review*****
It took over a week, but Darnell's office manager called my husband, apologized, and made it right. I am forever grateful for a company that stands behind their business. I will continue to use their services and will continue to recommend them.
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We had Darnell out for a routine yearly cleaning. It wasn't someone who's been to our house before. In fact he had only been with the company for a few months. He raved at how clean our unit was and how he didn't have to do as much work as he would normally have to do. But, he did something different, he used our outdoor hose to put water up through our exterior drain. He mentioned something about having to fill the P-Trap so the system would drain properly. No one had ever done this before. By midnight our unit had completely shut down and there was water all over our floor inside our home. My husband had to completely clean the drain out with the shop vac. It took 2 days to get it back into working order again after using the enzyme for our drain and changing out the capacitor for the outdoor heat pump.

Professional and kind! AC doesn't come free in July, but Clint was on point. We appreciate the quick response and reasonable cost. This is an honest company to do business with.

Top notch

Great honest service, thanks for your fast response!!!!

Great Experience! I highly recommend this company.

Less massage to call, Never did. Crossed off the list.

Super nice guy and immediately fixed my Ac without trying to rip me off. Could not recommend enough.

Excellent service and got a good price. They will definitely be who I call when my other unit dies.