Home Services reviews in Orlando, Florida

DO NOT USE THIS COMPANY FOR SOD INSTALLATION!! We chose this company to install our sod because they said they would guarantee the sod if we signed up for their monthly lawn maintenance program. Within the first two weeks 75% of the sod began to die and we called in and told them. They told me that they needed to apply some super type of fertilizer or something but then they didn't come out to apply it for over a month. At that point 75% of the sod was completely dead and no fertilizer is going to bring it back from the dead. Months and months of phone calls demanding that the sod be replaced was only met with them telling me that the supplier wouldn't work with them. Well I didn't hire their supplier, I hired them. It has been a full 6 months since the sod was installed and the only thing that has happened besides 1000 excuses, is someone did come out to replace some sod but they only had like a quarter of a pallet and we needed at least two if not three pallets. I finally just said screw it and just cancelled the services. Hell, the yard is full of weeds anyway. TERRIBLE COMPANY

I originally signed up with Middleton Lawn Service many years ago and always had a beautiful lawn, but since MASSEY bought them out years ago and took over, it has gone straight downhill. The weeds and pest damage in my lawn has consistently increased every year to the point where it is almost all weeds and/or damaged spots. I called to complain about how bad it looked and was told a manager would call me to set up a time to come out to the house and address my concerns. I waited several weeks but that call never came, so I was forced to call again and cancel the service. I have basically wasted hundreds and hundreds of dollars over the years to have a lawn full of weeds, and NO attempt by management to rectify the situation or even bother to reach out to me. Google won't let you post a ZERO star review but that is what they deserve. Homeowners...do yourself a favor and AVOID MASSEY. There are plenty of choices out there, call someone else!

Worst lawn company out there. I have never seen my lawn get a lot worse with weeds growing out of control after I started with them. I stopped paying them but they went after me for contractual agreement for payment even though they were completely useless so I just paid and canceled the service immediately.

***I also had sod installed by them, and just like other reviews, they installed sod that was yellow and dying to the extent they had to come out twice to put "special treatment" and I had to water them every night for 2 months straight to get them to survive and green up. Their excuse was that my sprinklers were not watering enough even tho i followed their exact instructions. I have pictures showing the sod the day they were installed in addition to that there was areas with missing sod pieces they did not fill for some reason, not sure if they ran out but till today they have not filled the missing pieces even though they happily took full payment. Do not even bother hiring them! They do not care about their customers as they're a big company. You will just be an account number with a card on file.

I've had Massey provide landscape services for the past 6 months + Aeration and it's made no difference to my lawn. I even paid for the expensive GreenUp Soil Conditioning ($1200) and it worked on 1/3 of the lawn, so now my lawn is growing unevenly.
How do I know its made no difference? I have pictures from a year ago and they look identical with the exception of a few patches where the grass is green. I met with the service manager after 45 days and they asked me to wait 90. At 90 days, I called again, left a message with no return. After cancelling, they still showed up a month later.

Customer service is horrendous but they're quick to take your money. I've left messages for their employees with no call back since I've cancelled. I've requested the receptionist to have them call me, nothing. As a last resort, I knew my review would elicit a response and finally the GM call me. In his eyes, bad reviews and me having such a hard time for someone to call me back didn't bother him. He thought they were doing a great job!

Save yourself the headache if you live in Central Florida and go with another provider like Bioganics.

Recently there was turnover in the person doing my Masey lawn care. A person arrived today named Andre. He was the most courteous person who spent time explaining the treatment he was performing today. Really nice to have that personal touch and competency.

Quick response and reliable company. We had them come out and trim 2 palms and thin out a large tree in the back yard before hurricane season. Another diseased palm was taken out completely. All in a few hours. Respectful and great communication. Will use again for further tree help.

Christopher did an excellent job removing a dead tree on my property. He runs his business in a simple straight forward manner. Is honest, reliable, punctual and very reasonable and fair in his pricing.

I have been using Trinity Tree Artist for years. He is always on time and does an excellent job! When he leaves the yard is always clean. The tree always looks great. He’s very knowledgeable when it comes to trees and how they should be cares for. Always very professional, polite and nice. I’ve never been disappointed when the job is done. I’ve always felt the price I paid was very fair. I look forward to seeing him every year!

Trinity Tree Artists is THE BEST tree trimming service in town. We've been using them for years and recommend them to all of our neighbors, friends, and family. Trinity Tree Artist is so thoughtful with every tree trimming they do--symmetry, tree health, and best practices are always taken into account with every single tree. All debris (and then some!) is always whisked away when the job is done. We could not be happier with the professional service provided and will never use anyone else!

Christopher and his crew did a remarkable job cutting out and cutting up an 80 foot to 100 ft at least three ft wide pine tree that fell on my house
when Hurricane Milton came through. They were prompt, courteous and extremely knowledgeable! I highly recommend this team of professionals!

Chris did a great job with our live oak "sculpture". He was exactly what we were looking for to trim our special tree. His eye for what to cut and what to save is rare. I thought his price was reasonable for the level of skill and experience you are getting. Highly recommended.

Chris and Taylor are very professional and polite! They did excellent work on my tree and really tried to please both my husband and me.

I have some large live oaks that were due for a makeover. Chris and Richard did a great job trimming the limbs where necessary and removing the brush to let the light through. Will definitely hire Trinity Tree Artist for our next job.

It was a simple experience very polite very quick. The guy I talked to on the phone was great as well.

Eddie & Ian were timely, professional and friendly. Would definitely recommend.

Super quick and easy! Couldn't believe how fast they cleared out our garage! Great Experience

Awesome company to work with, high quality and very communicative. On time and responsive. All around great experience.

Ronald and Eddie of Orlando junk removal or doing a great job very reliable trustworthy guys down to earth and ready to help with whatever needs possible 10 out of 10!

Fantastic crew, they were east to work with on time and got the job done

On time, professional and fast. Great experience would highly reccomend to friends, family and others needing this type of service. I'll be calling in the future.

Eddie is a great guy he come on time and perform a great task Orlando sky