House Cleaning reviews in Orlando, Florida

First time customer, but will definitely become a regular after today’s deep clean! Kayla and Sydney were amazing! The attention to detail exceeded my expectations! Craig was fantastic at communicating and the overall experience could not have been better! Highly recommend!

We had to have someone come back out to clean over some things but they handled it so professionally and sent someone out the next day. They understood us and made it right. Really happy with how they fixed it so quickly and respectfully. This is a great company.

I love this company. They are very flexible. Customer service is great. They also do very well to communicate when my housekeeper is en route. Sydney is our housekeeper. She is very professional, considerate and does amazing work. I shed lots of hair when styling my hair. I don’t know how she does it but she gets every single strand.

If I could give this business more than 5 stars I would! The company has made it so easy to communicate with and they have such an easy system to pay on. Every cleaner is always on time and very professional I always get a reminder when I have an upcoming appointment and even before my cleaner shows up, I am notified when they will arrive. I have tired a few other companies in the area and this one is top on my list out of all of them. Coming home to a sparkling clean home is the best thing ever, especially before the holidays. My appliances were streak free and the inside and outside of my refrigerator and freezer, oven and microwave were cleaned beyond what I was expecting and they even organized everything and threw away any bad stuff I had! The cleaners are very easy to communicate with when they arrive and they all have gone over everything they will be doing with a personalized checklist. Thank you for making my home amazing and in better shape that it has been in years! I would very highly recommend this company to anyone in the area.

Cadence and Alexis did a great job. My dad can't move around too well. They cleaned around him without making him feel like he was in the way. They asked me if there were any areas that needed special attention and they were pleasant. The house looks great. We were pleased with the experience-thank you :)

EDIT: Interesting that you "do not have any record of providing service for you". I have posted a screenshot of the invoice matching the address of this Google Review with the one printed on the invoice.

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I really wanted to like this company. I did at first. The communication was good and the cleaners were prompt to arrive. Unfortunately, our move out clean left a lot to be desired.

Two cleaners began at 10:00am and ended at 2:30pm. After they left we went to have a look. They did get some things right, but it didn't take long to notice the let down. They didn't pull out the fridge or oven after the person I booked with said, "We can definitely note behind the fridge and stove as a focus area for our cleaners.". There was urine left behind on the outside of a toilet, significant dust on ledges, crumbs on the counter and in the cabinets, and the edges of the floor never got vacuumed. I could go on. My wife ended up having to take another half day to clean up after what they left.

To give them an opportunity to make things right, I sent an e-mail with photos and the descriptions. All I got back was a "heart" reaction. There was no effort to make things right. Instead, the only follow-up we continued to get was asking for payment which was $439 plus the option to leave a tip.

We hired Dean of Clean for a move-in cleaning service on our new home in Florida. The invoice was close to $1,000, and based on the services listed (including refrigerator cleaning, bathrooms, and baseboards), we expected a thorough, professional job.

Unfortunately, several of the included areas were clearly not addressed. The refrigerator was not properly cleaned, the bathrooms were not completed to professional standards, and the baseboards appeared untouched. For a move-in service at this price point, those are basic expectations.

To be fair, the owner did offer to send someone back to address the missed areas. However, after walking into the condition of the home and going back and forth about what should have already been included and completed, we were frustrated and no longer comfortable moving forward with a re-clean.

What was most concerning was that despite the clear issues, the owner maintained that the full invoice of nearly $1,000 remained due for a service that we believe was not completed as outlined.

This was our first day in our new home, and instead of feeling excited, we were left stressed and disappointed. We believe in supporting local businesses, but quality, accountability, and professionalism matter.

Based on our experience, we cannot recommend this company.

Please see text from Owner- Apparently he has videos and pictures that show the home cleaned and meeting expectations. Time stamped pictures below show different.

We can not understand how an EMPTY home so many spots untouched.

The first floor bathroom done by Alyssa was the only cleaning that meet expectations.

Their cleaning services is clearly stated on their invoice, see below.

More pictures can be shared -however it’s over 120

Professional team! Highly recommended, very responsible!

Very professionals and the price is accessible!
This team is awesome :)

I recommend this company because they are professionals & responsible, and the price is fair! 5 stars!!

Amazing service from Cleaner Wave! The cleaners were punctual, thorough, and left my carpets spotless. I’ll definitely be using them again.

Diego was very thorough with his work. He took his time and detailed every ounce of my couch that needed cleaned severely. I’m so happy with the results and super thankful!

Great experience with Cleaner Wave! They were professional, friendly, timely and took stains out of our carpets that no one else could remove. Excellent service, would certainly hire again in the future!

Cleaner Wave did a really nice job on my carpet! My house smells wonderful and the carpet looks like new! Give them a try they have a great multi room special. I like to encourage local businesses and you should too!

Today, the Cleaning Wave Service arrived at my home in the morning to perform a steam cleaning on my carpets. The gentleman who handled the job did a fantastic job throughout the entire house! Even stubborn old stains were completely eliminated! I'm amazed at how the carpet appears to have transformed its color. I had it cleaned last year, but the outcome today was truly exceptional. When the time comes for another carpet cleaning, I will undoubtedly be reaching out to the Cleaning Wave Service once more. I am incredibly satisfied with the results—beyond words, in fact. If you're looking to have your carpets cleaned, I highly recommend giving the Cleaning Wave Service a call. You won't be disappointed!

First time I used them everything was very good. However second time, car broke down and canceled less than 3 hrs before. I was understanding and rebooked. Tech showed up late with no call or message. I booked a month in advance this time and again at 11:20 pm before an 8 am appointment cancels! Don’t waste your time. So inconsiderate and disrespectful of others time. Does not value repeat customers.

I really recommend this company, they did a great job. Super attentive and I will use them again!

Diego was really nice, he did a great job & I’m really happy with the job. He was also very fast

Lovely people. Great prices. Excellent service. Highly recommended.

Cleaning wave service did an excellent job on my carpet will recommend his services

Cleaning Wave Service did a fantastic job on our tile floors. They brought back the shine and cleaned the grout perfectly. The staff was friendly and efficient. Excellent service!