HVAC reviews in Orlando, Florida

I was extremely happy with Vortechs Heating and Air Conditioning. I called they answered the call immediately, they scheduled the service repair work quickly and showed up ontime. In today standards you get a 5 star rating just for that but on top of that Ryan the technician was thorough, he explained everything he found and was able to meet our needs. I'd give them (2) 5's if I could, thanks Vortechs!

Vortechs came out right away at night even though we were more than an hour away. We had been encouraged by another company to replace our entire system. When Vortechs arrived, I was actually with Joe when he went out to our heat pump. We discovered that the tech from the other company had removed our fan and fan motor and taken them with him. Joe was unable to fix the air conditioner that night because these items had to be ordered for our older system. Joe called me early the next morning as promised. He kept me informed every step of the way on the status of our parts. He installed them in a short time as soon as they arrived. We had air back immediately. Courteous and professional, they performed as promised. I can't say enough good about this company.

When my A/C suddenly stopped cooling, Vortechs was able to get a technician to me within a few hours. Joseph quickly diagnosed the problem and had my A/C working again ASAP. Very happy with the service we were provided and Joseph was great!

Joe was extremely helpful, professional and a super nice guy. He diagnosed and fixed our A/C problem in less than an hour. he didn't disrupt our working.

Joe was great! Very friendly, extremely knowledgeable, super patient detailing our options. Zero pressure to upsell us on anything, simply laid out the info and let us decide. Very pleased with our service!

This is my second time using Vortechs. Joseph clearly knows what he’s doing. Very quick to diagnose and get my AC back up and running. Vortechs did a great job fitting me into their schedule in a timely manner. They also kept me updated along the way. I would definitely use them again!

My air conditioner was quite old and stopped working. A friend recommended Joe of Vortechs. I called and Joe arrived at my home that morning. Joe was very pleasant, made a very good impression, and explained what he could offer me. I had a brand new system installed the next day! I am very happy with the service I received from Vortechs, very nice installers also. Pleasant experience.

On time. Chris did an excellent job. Great Customer Service skills as well as technical skills. Although it took calling in a Joe Lippens, a specialist on the Carrier brand, to further diagnosis of the problem, the results were positive. Both Joe and Chris provided service that gave me, the customer, a sense that I was dealing with a reputable company who wanted a business relationship not just a one shot repair. I felt that the cost of the repairs were reasonable. I would highly recommend this company.

I'm sad to say that my experience with this company has gone from good to meh. I have a compressor about to take a header. It was not fixed. It was not fixed because they offered to fix the compressor for about $5k. That's a whole new unit, guys. The first time I had them come out, roughly two years ago, they were helpful, courteous and informative. The wanted to sell me a new A/C unit, but they offered to do that, plus give me new ducts and a good warranty at the same price. To see that Vortechs went from that initial offer, two years ago, to yesterday's attempted robbery is very disappointing. Now, my technician was courteous and insightful. He seemed like a nice enough guy and all, so no complaints there. But the price tag on the services are ridiculous and even predatory. They're okay for minor help, but I would no longer recommend them to friends. Sorry guys. I feel bad being honest about this. My experience with the staff has always been very polite, courteous and prompt. It's why I feel disappointed about the quote yesterday.

We love the honest and fair service we receive from Vortech. Originally, several years ago, we had five companies try to figure out what was wrong with our unit and this company was the only one to find the problem. Our a/c is still working like new. You will not be disappointed when using Vortech.

I have used Vortechs Heating and Air Company a few years back and when my AC needed a repair/maintenance - I knew who to call! I called them and within an hour I had a technician at my door. Joe took care of the issue, explained everything and provided a great service! Definitely would recommend them - very professional, time efficient and good prices ! Thank you for a great service, my AC works like new again! - Kati

I contacted my home warranty company on Monday morning to report my ac not cooling. Within 30 minutes, I received a call and appointment for Wednesday (not bad for 100 degree summer days). On Tuesday afternoon, I got a call from Joe stating that they had an opening, and they could be at my house in 30 minutes. Awesome!
Shortly after, he and Sheena were at my door, even equipped with shoe covers. They took their time and did a thorough inspection of the inside and outside units, the thermostat, and the duct work in my attic. They were very professional, took the time to explain exactly what they inspected and their findings during the service call, and I was never pressured to buy any parts or services that I did not need. He even graciously cleaned up the unit, replaced some aging insulation, and updated the voltage to increase the amount of air coming out of the vents. I'm noticing a huge difference already. Thank you so much! I won't hesitate to call them again when I need service.

We recently completed our second project with Vortechs and were very pleased with the quick turnaround of receiving a proposal, answering our questions and completing the project. Everyone we dealt with was courteous, professional and really cared about helping us.

Great service! They tell you what they will do before even getting to your house, and then after analyzing the system, they review everything with you, including costs. My repair was very reasonable and he was able to begin immediately, and finishing in a reasonable amount of time. I will definitely return to Vortechs with future business and recommend to anyone that asks. Thanks Joe for the great, professional service!

Vortechs is reliable, trustworthy, and reasonably priced. I found them to get a second opinion about my AC and they came out to evaluate and gave me a better option all around. Since then, they responded quickly to a service call I put in (turned out a small debris got into my fan). I am so glad we found them. Highly recommended! Best in class customer service.

We have been using Vortech for the past 10 years and each time we have a problem Joe is always on top of everything from diagnostic to getting the problem solved. He is friendly, professional and has a lot of tips on how to maintain our AC efficiently. Thanks Joe for always doing a superb job!

I put in a request for service 5 days in advance expecting to be first thing in the morning today. I called at 11:00am to tell them that this is not acceptable. The person on the phone said that he called me and left messages. He absolutely did not call my number and the excuse for being late was weak at best. I cancelled and called Rainaldi. They are much more reliable.

Joe (and Joe) were fantastic! Very professional from the time they arrived to the time they left. The installation area was taken care of and cleaned up perfectly once the job was complete. We were walked through the details of our installation and everything we needed to know to work our new unit. For any future AC or heating needs, we will call Vortechs without any hesitation. Definitely top of their game!

I thought I had the beginnings of a/c problems. Joe explained very clearly that all is working properly. I'm very happy with Vortech's service. I've had them for several years. Even in this extremely hot, humid weather, Joe is pleasant & always smiling. AND he's always on time!

My home warranty company sent Vortechs to fix my A/C. The technician (Joe) was, prompt, very pleasant and very professional. He kept me informed the entire time he was at my home. He had to return on another day due to an electrical repair that required additional authorization from the home warranty company. He spent a great deal of time working on my outside unit. My air conditioning has never worked better! I highly recommend this company.

Excellent communication from the office, and on-site service was excellent by Joseph, and I believe, Lincoln. Very professional, great communication and very thorough in assessing the problem and resolving it. They installed my split AC unit back in 2019, which is why I called them to repair an issue it was having. Two thumbs up!!