HVAC reviews in Orlando, Florida

From the moment I called Downtown Air and Heat, to schedule my first service visit, their customer service was prompt, friendly, and professional. The technician (Daniel) who came out was incredibly knowledgeable and courteous making sure everything was explained clearly. What really impressed me was their commitment to follow through—not just with the initial service, but with the six-month inspection as well. Most companies disappear after the contract is signed. That kind of follow-up is rare and shows they truly care about long-term customer satisfaction. Highly recommend!

excellent experience again . This is our third time using this company since we purchased our new home. The service has been absolutely fabulous. I would not use any other company as long as these guys are around. My technician Melvin took care of us once again. He also gives me a class every time and explains what’s going on with our unit. The technician and the company don’t just find a versus give you a bill Didn’t leave. They explained exactly what The fix, Possibly what caused it and even how to prevent , Do not hesitate to contact this company and ask for the technician, Mr Melvin.

Bought a new Trane system from Downtown Air June 2024. I was concerned about the cooling at first. A technician came right out and ran diagnostics, made a couple of adjustments and all was well. Have had annual service calls since then including one today. System is great and the technician, Danny, could not have been more helpful. My experience is that Downtown Air does what it promises and stands behind it.

Danny is a good dude, professional, experienced and knowledgeable. He diagnosed the issue quickly, showed me and then provided options on replacement and / or fix it. Trustworthy company and their office staff is competent and quick with their follow-up.

I cannot stress enough, how amazing downtown air heat is! Their service is incredible. Their technicians are friendly, warm, and incredibly knowledgeable. I will be recommending them to anyone who will listen.

Made appt to get a quote on some AC duct repair/replacement. Daniel came at on time and I had the estimate/quote later that day. I called about a week later to make an appt to have the work done. Again, on time arrival and completed the job in the time that was estimated. Daniel and Michael did the work, seemed to work very well together and I am happy with the resulting duct work.
Easy to work with, on time appointments, and a fair price for the work.

We reroofed this summer and had to replace our rooftop AC Heat Pump unit. Downtown Air gave a competitive bid and I was impressed by their planning, coordination with the roofing company and execution in completing the project. Sean, Danny, Michael and their teammates are excellent. And our OUC bill is down $32.00 from last August!

We have had really great experience with Downtown

Our system has a dehumidifier in parallel with our a/c unit.
The dehumidifier was failing and Downtown was able to tshoot it and get a replacement unit under warranty.

I’m so glad that we found them-
We’ve had other companies try to address the issue prior, and none of them were able to sort it.
Downtown did!

We had two amazing techs that were just awesome:
Daniel and Melvin

We recommend Downtown - they are great!

Amanda was super helpful! Highly recommend this company!

Received great help from Sasha!!! Customer service was amazing!

Amazing job jeff you always do great for me. High recomendations.

Freddy awsome customer service. You gave me a great deal. Thanks

Fredy your the best. Definitely recommend, great customer service.

Fredy wow You saved me once again. And gave me another great deal. Thank you so much.

Thanks for getting someone out to my house today Katrina!! Great service highly recommend!

Best service ever. Sasha was very helpful. Thank you guys so much.

Fredy, wow. Another great experience from the pros. Thanks for the deal and expect me back again.

After so many disappointments from other AC companies, Ive finally found my go-to company! Thanks so much for all the help Amanda!!

Best company ever worked with professional inside and out thank-you Amanda for all your help

Great company and very reliable! I will continue to use them for all my ac services!!

Thank you amanda . My AC is running great now and you were a huge help with all my questions . Wish I could give you ten stars