HVAC reviews in Orlando, Florida

Since they move to the new location , communications via phone gone bad really bad , waiting time at more than 35 min. Or more , now customer service in place very professional ( Joselito )👍👍 (please fix the problem with your phone. ) thanks.

Great group of folks. They are one of the best HVAC distributors in Orlando. Head to Gemaire Distributors for all you Air Conditioning needs.

I have installed thousands of rheem units over the years and never had a problem with doing business with gemaire in Orlando . I have done business since 1974 as owner of my own company . The people at gemaire are like family and friends.
.. and yes l think they are the greatest

Nice store, nice people just SEVERELY understaffed, every time I, the dispatcher, have to place an order it takes tens of minutes. I hope they add desk positions and staff to handle their great customer base.

Been going to this place for filters for years. Tried to exchange one that I bought for 32.00 because my AC quit working and I had to get a new one. They told me they couldn’t help me with it. This is what you get when you do business with someone for over 15 years.

They have made improvements ! This used to be a one star review and it will now be changed to a five star, good job everyone

Worst location in the south east, always an 1hr or more wait, but if you want free stuff there always screwing up and trying to give me other company’s items.

By far my FAVORITE location! Martin, Anthony & Bill are the absolute best and make every single interaction as easy on the consumers end as possible. Years of service and they're consistent with it. Deserve some recognition for sure ;)

As someone who is regularly ordering parts and equipment, I have to say that this store is the absolute worst one I have ever done business with. I can't count on both hands the amount of times they've forgotten to ship out orders or even process them properly. The warranty department is a mess and every time you call in to order a warranty part the employees try to tell you it isn't under warranty even though you just ordered a warranty part for the same unit a month ago. If you can get the parts or equipment else where, I would highly recommend it.

Go to the direct manufacturer. The middle man is shady. Does not honor return policy first and last time coming to any gemaire.

Waited over an hour. Most supply houses I'm in and out quickly. Less than an hour. Their order picking process needs to be revised and revamped. I hope for the best.

App was for 10, checked here before 8, give me dock, waited one hour on the dock without getting unloaded, moved me from the dock because driver for 8 am app was late 45 min. Never again.

Fast and friendly service.

Excellent Customer Service

guys were super helpful..

Good services and equipment quality

Great store and good team

Professionals that know the business and anticipate needs.

Lennox has the best people and products in the industry.

Good company and fast receiving good people

Do not use these people they're complete idiots!