Plumbing reviews in Orlando, Florida

Scheduled removal and replacement of 35 year old shower valve. Paul and his crew roughed in and trimmed out the plumbing in my 1908 historic restoration 35 years ago. Very challenging it was with the balloon framing in this old house. Never a leak! Also, replaced a hot water tank in a rental unit for me a few months ago- no issues. Thanks Paul

I would never recommend PWP to anyone of my friends or business partners in the foreseeable future. They falsely and fraudulently “put a claim of lien” on my property using our notice of commencement number as their instrument number on a conditional lien release as a scare tactic in order to get paid. We were in a negotiating battle for a little over 3 months due to an outrageous invoice where they were charging us for work they came to our property to complete for work we’ve already paid for but that they messed up and had to redo. Every time we attempted to communicate with them regarding our final bill Hunter Vann would put it off on someone else and then when we confronted that someone else they’d put it back off on Hunter. They’re terrible to work with, terrible customer/ business partner relations. They never showed up when they said they would. We’d have to wait 1-2 weeks to get anyone out just to fix problems they created or didn’t finish the last time they were out. I wouldn’t waste your time, energy or efforts by investing in them. Plus, everything they did for us had to be corrected by another plumbing service. They’re a joke!
If they’d put the customer first, stuck to their word and worked with us, I’d have a lot less to say. As they told me.. “it’s their right to ‘lien’ me” (which I checked with our counties clerk of court there were no liens filed against us)... it’s my right to review their terrible services.

This company is always responsive to my phones call and shows up during the scheduled arrival windows. However, I recently had them replace a solar water heater that was leaking for approximately $1800. After their install the solar portion of my system stopped working. I contacted the company and asked them to come take a look as this was well within their 30 day labor warranty window. I was told by an employee that they did not have solar techs and I should contact a company that did. (They specifically referenced a sticker that was moved from the old tank to the new one and was for the plumber that originally installed the system.) So, I contacted another company with solar techs and had them come out. Per their investigation, when my solar water heater was replaced, the tank temperature sensor for the solar system was not switched to the new tank. The new company charged my $160 ($95 for the service and $65 for the part). I contacted Paul Wilson Plumbing and explained what had caused the issue, asking if they would reimburse the cost since the problem resulted from their error. The representative said they would speak with the owner. A few weeks later, I was emailed and told that I should have called them before seeking a third party. So my contention is this: (1) I should have been told that they did not have solar techs at the time I requested to have my solar water heater replaced. (2) The reason for their refusal to reimburse the cost directly contradicts what occurred when I first reported the problem to them.

The plumber attempted to repair the faucet but was unable to because it needed a new cartridge that I hadn’t purchased.

I have purchased a new faucet, and am hopeful to have them return to install. However, I was hopeful that I might get a slight discount and they said they couldn’t guarantee I would get any discount. Disappointed with that answer after spending $115 for a repair they were unable to complete.

Not their fault, I understand, just thought it would have been good business to offer a little something for a return service. Other than that, I was pleased with the plumber’s attempt to fix my problem.

I grew up in the neighborhood have known of this business my whole life but I've never had an opportunity to use them until the last 30 days. I’ve used them twice very satisfied with the outcome of both. Technician was great very personable the work is very good and has had zero problems or failures. I recommend them wholeheartedly.

Daniel was prompt and very courteous.
He did an excellent job and did it very quickly.
Cleaned afterwards
Very Highly Recommended

It took Dan 20 minutes to replace my hot water heater. It was a quick and easy process, would recommend using Pompa Plumbing.

Dan came out for some Rheem warranty work. He was fast and extremely pleasant. He had to order the part from Rheem but came back within 2 hours of the part being delivered to my house. Great service.

Melanie, a consummate professional, demonstrated exceptional service as she guided us through the seamless process of scheduling the replacement of our water heater in the condominium. Her expertise and attention to detail made the entire experience effortless and stress-free.

The contractor she recommended upheld the same standard of professionalism, arriving promptly as scheduled and efficiently completing the replacement work. Their punctuality and timely execution reflected a commitment to customer satisfaction and a respect for our time.

Melanie's dedication to ensuring a smooth and efficient process, combined with Pompa's reliability and proficiency, made the water heater replacement a hassle-free experience. We appreciate Melanie's professionalism and commend Pompa for their excellent service, turning what could have been a stressful situation into a positive and well-managed endeavor.

Daniel was exceedingly professional - showed up on time, evaluated the problem, and when work was required beyond what our labor warranty would cover, he got us an estimate and took care of it straight away. Grateful for a quick repair and great customer service from Daniel!

Dan did a great job taking care of my water heater and was prompt courteous, and a gentleman. Now my water heater is fixed and I have no more worries.

Dan did a great job. Replaced the defective element and the circuit board and gave us hot water again. Only took a half hour.

Dan came right on time. He was super polite and explained the process to me. I would definitely recommend and use Pompa in the future. Thanks!

Dan was able to solve a problem that puzzled a previous tech. He was very pleasant and took time to explain what the problem with the water heater was. Highly recommend.

Pompa Plumbing Group is a great company. They are always reliable and perform great work. I’ve used them several times to fix issues for my Rheem hybrid water heater.

I wanted to specifically mention my service technician, Denny. He is very professional and knowledgeable. He did an excellent job with my repairs and patiently answered all of my questions.

I would definitely recommend this company.

This company is fast, very reasonably priced, did great work and would highly recommend !! My water heater was days from probably flooding my house it was making noise and found out it the bottom rusted out ..I sent them pictures, the model number and it was the next day I do believe a new one was installed. Thank you!!

Dan came to install my water heater. He was prompt, courteous and knowledgeable. Dan delivered excellent service. We will use them again soon!

Dan was awesome. Very informative, knowledgeable, showed me the issues, prompt and replaced my water heater right away. Thank u so much. Great service will highly recommend and use again. Thank u Dan and Pompa plumbing

Had an issue with my AO Smith boiler, so I called Pompa Plumbing for being a certified service provider, for diagnostic.
Very quick turnaround.
Ray came to the house today and did a terrific job in finding the issue, explaining what was happening and the whole process of what was done. Fairly priced for the work performed and service in general provided. Highly recommend them!

Dan, with Pompa Plumbing, was exceptional. Very polite, courteous, and knowledgeable. Getting on the schedule was quick and easy and I had a great experience with the company. Highly recommend.

Second experience was with Carlos, who was also very friendly and very efficient replacing a part that needed to be replaced.

Warranty replacement on water heater.Technician did a great job.