HVAC reviews in Plantation, Florida

4.7 based on 577 reviews Back to the listing
    5

    Incredible experience for me. From the very professional and “on top of things” Melissa to the in home crews I have been more than impressed. Even signed up for a service contract!!!

    5

    Frozen HVAC did an outstanding job fixing my AC! They were prompt, professional, and efficient. My home is now cool and comfortable thanks to their expertise. Chris was great.
    Highly recommend their services!

    5

    Frozen HVAC!
    I highly recommend David from Frozen HVAC for his exceptional service and coordination during the installation of my AC unit. From the very beginning, David provided expert guidance in selecting the perfect unit for my apartment, ensuring it met all my needs and requirements.

    Throughout the process, his attention to detail and professionalism stood out. He personally oversaw the installation alongside his skilled team, ensuring everything was done efficiently and to the highest standard.

    David’s dedication, expertise, and commitment to customer satisfaction made this experience seamless and stress-free. If you’re looking for top-quality HVAC services, Frozen HVAC is the way to go!
    Thank you!!!

    1

    My experience with Frozen HVAC systems was so bad and awful and I'm not sure where to start. I have an appointment from 10 to 12 PM for a complete home package service. The tech arrived at approximately 11:45, not punctual. For unlimited intensive duct cleaning, the technician said that the entire system will be cleaned just by attaching a hose to one vent. The home package includes several services, such as leak checks, attic insulation checks, and basic drain line cleaning and NOTHING was done. As he's not performing the most of the services I requested the basic dryer vent cleaning that is listed and mess created all over the place and left without cleaning. Not professional. He told me it would take $400 to clean a dryer vent. Truly?
    In addition, he checked at the Freon level, which is 118, and said it was normal. Wasn't the typical Freon level between 125 and 140 when I asked? He told me that if I put the 1 LB of free Freon in now, your system will fail and become corrupt. What appalling service.

    5

    It was a Great experience very professional and patient team, from the first phone call explained the options and processes available for my home . The entire team was professional, and their attention to detail was amazing..The service was over my expectations . Highly recommended.

    5

    Great company, was punctual, very clean with their work, and very reasonable pricing. Stephanie was always a pleasure speaking with and sent out Christian, who did a great job. Highly recommend.

    5

    We had a major problem with our AC unit and Moses diagnosed the problem quickly and sent Chris out for the repairs. They were both great and were life savers, we will definitely continue to do business with them in the future. Highly recommended!

    5

    The team over at frozen are probably the most professional group you'll find. From start to finish they were great. Very knowledgeable and friendly were on time and did an amazing job on my cleaning.
    Thanks frozen

    5

    I recently had the pleasure of working with frozen HVAC, and I couldn't be happier with the results. They replaced my old air conditioner with a new, high-quality unit, and the difference is incredible. My home is now comfortably cool, and I haven't had a single problem since the installation.

    The team was professional, efficient, and knowledgeable about the best brands and solutions for my needs. I highly recommend to anyone looking for reliable and top-notch HVAC services. Thank you for making my home so much more comfortable!

    5

    Made my first service appointment for my service contract, they were on time, they called me a hour a ahead of the appt and let me know. Very courteous and proffesional the whole time. The did it in good time and did a good job , you can tell they were an expert with years of experience. They also provided top notch customer service in person and over the phone. Will plan to do business with them for life.

    5

    I used this company for their duct cleaning service and they did not disappoint. Stephanie scheduled my call and she was professional and knowledgeable. The technicians were on time, called 30 mins prior to arrival and left my ducts very clean. Roger was my technician and he was very thorough with his service and explaining everything. Definitely recommend!

    5

    Great team they move quickly.
    Very clean & knowledgeable. Explained and showed me everything.
    Very responsive Forever a customer.

    5

    Wow they came fast!! Had a problem with my compressor and they came pretty quickly and fixed unit. Thought I needed a new unit.m, they saved me! I wud say Honest, dependable and informative! Highly Recommend

    5

    Nate was a Great help and explained the options and processes available for my home. Definitely recommend him as a service tech.... I plan to share with friends and family his polite and friendly service he provided in representing your company and products.
    Thank you

    5

    I had my ac serviced today the tech was very professional, polite and very efficient his name was David I will be calling this company again for my next service I highly recommend them.

    3

    I can only review them for their lack of a call back not for a service as they never provided one.I called Sunday October 13th at 9:36am. I spoke to a representative,informed them of the complaint i was having with my equipment. I was informed that I would get a call back from a technician after taking down my details.It is officially 4 days later and I never had my call returned

    Thankfully I had the problem resolved by another company so at this point should my review be viewed there is no need to return my call. This is more a word of warning to potential clients. In my case it seemed like the "big guys forgot about the little people".

    1

    Absolutely terrible company. They were quick to install a new AC unit. After that downhill. It came with an anual inspection Included but they called 4 months after the year had passed to schedule it. Also, 2 weeks ago when Miami had a bad cold front come in at temperature were in the 40s/50s. I called for service because the unit took over 1 hour to raise the house just 1 degree. So we suffered basically through the cold front. They said someone would come out and no one showed. 2 days after, my AC stop working completely and I called to say no one came out to fix heat and now the AC isnt working at all. We scheduled it for monday when someone would be home. On wednesday they call to say they were on the way, but no one home for service. Then we scheduled for following monday and again no one showed up. When we called they said we didnt have an appointment. But then tried to cover it up and say they can squeeze us in today, Wednesday the 5th between 4-5pm. I called at 6pm because no one showed up. The lady told me if it was scheduled for today then someone should be out. I responded, that it doesnt look likely to happen as no service professionals ever come out after 6pm. And here I am writing this review at 7pm because no one showed up! Avoid this company at all costs!! To make the situation worse, I have a 1 year old baby who I had to send her with family due to the house being so hot.

    5

    Frozan HVAC's professional, efficient, and customer-centered AC replacement service exceeded my expectations. Highly recommended.

    5

    I needed a new a/c unit this company did the installation in one day , honest and truthful. The tech.Dave was great who did inspect my original a/c and stated it was not going to last, it was the original a/c , so I said install a new one . This was Friday and this company came Monday and the installation was done by end of day the install was Dave and his helper .I am grateful that I had Frozen HVAC, I have been using them for 2.5 yrs. Every time I call for service this company is prompt. Thank you.

    5

    This company helped execute a full AC installation from 3 hours away, they handled the situation quickly and with care. I’m very pleased with the service that Moses and his team provided! They were also great with communicating back and forth with me throughout the process, and it kept my mind at ease knowing that the job was going to be done right. Again they were pleasant to work with and I would definitely recommend them!

    5

    Today I use this company to do a mildew treatment to my AC I am very satisfied with the result, one of the best company that had a chance to work with this is my way to show appreciate thank you frozen