HVAC reviews in Plantation, Florida

Always there in the hour of need. Always there to maintain and give you great service. Fair, honest and very professional.cold AC, Get the maintenance plan to prevent any unexpected problems and to extend the life of your air conditioner

This is a delayed review on my part. We purchased a new AC unit in march in worry about our old air conditioning unit giving out over the summer. My husband did a lot of research looking up companies with a good reputation and good reviews. We were not disappointed with the installation of the air. We did have to have someone come an additional time to do the dry wall repair, which I think may have been a subcontractor. He did not show up on the first day he was supposed to. I had to have the appt rescheduled and he showed up promptly on that day. He did a good job but was not overly pleasant. We had a hiccup with financing, however, I will say, they rectified the situation impressively. I am a stickler for transparency and I will say, they stood by their word in the end. That was super impressive to me in today's world. Additionally, as I know I can speak very sharp at times, the office manger was very pleasant at all times.

We highly recommend East Coast Air.

Tom and Scott were fantastic to work with. They truly showed they care and brought great energy throughout

When my HVAC failed, I called East Coast and they were able to send a technician by the next morning. Fixing it was a major project but the team at East Coast helped me navigate it with ease and made a stressful moment in life much more
manageable. They always pick up the phone and speak plainly and honestly about your services needs.

If you have any HVAC issues I would heavily recommend giving them a call 🙂

The technician arrived on time and allowed me to watch his work and ask questions. I have a older package unit and he vacuumed excess water and explained what he was doing. I am very pleased

Ive been with East Coast for 4 ywars and they should be the Air conditioning company you call when your HVAC system is not working. There extremely reliable, fast and offer very reasonable pricing. Brian

Gastón is very professional and meticulous in cleaning every part of the A/C unit. Ask for Gastón.
I have maintenance 2 x a year

My husband and I were pleased to find East Coast Air. They were the only company we could find that would service our aging Mitsubishi mini split systems. I was able to locate manufacturer parts that are no longer stocked as standard practice in most dealer warehouses, and East Coast Air installed them successfully. They have also come out for some minor adjustments and been fairly responsive. Further to that, one of the best decisions we ever made was to sign up for their service plan for our two mini split systems. They respond to calls almost immediately and the service is fabulous. I can't say enough positive about the tech who most recently visited us on two occasions, Armando Silva. A great tech and a wonderful human being!

A most thorough cleaning. Very Detailed, great clean up, no messes. I will be using them again. Mini splits do require Full cleanings

Several dispatches and the new installation performed by East Coast Air still has issues.

The photos included show the shoddy workmanship on first dispatch. Plywood foundation installed by them went from being a single sheet of ply to 5 or 6 poorly paired pieces of ply. Air leaked out of every 1/4" to 1/2" gap. I later caulked it hoping it would help.

Second dispatch was because the AC stopped working the same evening of the day of the install. That was due to a missing cap on the condensation outlet that caused an issue with pressure and suction. They came, placed the cap and tested levels.

Third was to pick up the pile of concrete left behind from the wrecked out pad originally there. Thinking about it now, the original was probably up to code and was replaced with a pad with a Styrofoam core.

Fourth dispatch (I think) I was reporting water pudding up in the power cab of the air handler. They also applied mastic to riser duct to the ceiling. I talked about the fans blowing hard and maybe that's why I had all the humidity. I was told I could get in there and change the fan speed myself if it continued to be a problem.

5th (Reinstall) humidity was so high and all of this cold air was blowing out the backside of the unit I requested a reinstallation, including replacing the ply wood they oringally installed. This final attempt( the installer showed up two hours past the appointment window) is when they failed to tape the backside once again and only applied a thin layer of mastic on the right side. They also never replaced the insulation in the intake like they said they would and never gave me air filters for the unit they said they would. They banged up the unit some, too. They never applied foil tape to any of the seams at the base of the air handler.

Other photos show mildew now built up, tape and insulation I had placed to seal leaks, insulation around the pipe going in that was left off that I replaced, the missing grommet at the end of the pipe that was burnt off at the install, missing mastic, thin mastic, wet wood, missing clamp off the electrical flex duct.

After experiencing 70% humidity in my house during the weekend, and discovering untaped and gaps within the insulation, I was fed up. I called for a refund on labor. During the last phone conversations they offered me $350 and requested a 7th opportunity to come out to "finally" tape up and apply mastic to the duct located above the air handler which goes to the ceiling. Initially, I agreed, however after hanging up with Scott, the owner, I reflected on our conversation and my experiences, I called back and canceled.

After realizing that 5 or 6 dispatches for a new and simple install, after being talked down to, after being cut off midsentence several times(once I was hung up on by Chris), I was done with them. Scott had started getting snippy and loud on the phone and I told him to take it down a notch, which then I was accused of being too "chill" of a guy and that's just his personality. Then later I was told I had a "type A personality" and that my story didn't match up and I didn't know what I want. Funny how I went from "chill" to "type a".

After reading some of the negative reviews that aligned with my experience(despite several overwhelmingly positive reviews), I decided I couldn't trust these guys back in my house. Which, of course offended him...probably because there are other reviews claiming theft. He likely assumed that's why I didn't want him back.

Every time they came out I was accommodating. Offered water, sandwiches, left them alone most of the install so they could do their job. Offered snacks and juice boxes to the installer's kid when the installer brought his kid for the 2nd attempt of this installation. Yeah, that happened.

I'm a nice guy. Howvever I got tired of being taken advantage of, got tired of taking days off from work for these guys, and got tired of Scott's mouth. Maybe he'll learn how to talk and listen to people after this one.

Fantabulous !!

Installed new unit. And servicemen
Were precise and knowledgeable

Now for once, I can sleep after 45 years
Of sweating in my condominium.

The technician was on time and explained in details what was needed to repair my mom's ac. I received a quote that was fair and scheduled an appointment for service. Professional, quality service and customer focused is what you will get when you hire this company.

The tech was very cordial, diligent, and professional.
Other companies just come and leave in 20 min, not the East Coast AC. They train the techs to perform a very thorough maintenance. The tech spend more than an hour cleaning and checking the system in and out.

Gaston was so thorough in our service. He took the time to make sure everything in our unit as well as the roof , gave me great advice on how to get the right size filter and flushed everything out!! Very happy

Aden was extremely professional and took care of business in a timely manner. He knocked out the job and was a polite dude.

I want to share how satisfied I am with East Coast Air Conditioning & Refrigeration. Today the technician came to complete the maintenance on my AC system. The plan includes two visits per year and they check and clean everything. He cleaned the air handler which includes the coils, fan motor area and the drain system which keeps the water flowing and keeps algae from forming and clogging the system. Then he went outside and cleaned the unit. He washed out the debris, the coils and drain. This is the second maintenance contract for my AC as I purchased my AC over 5 years ago from East Coast and it still looks like it's brand new. I see the value in maintaining my unit so it will continue to work efficiently. I want to recommend having a maintenance plan as I am so happy that I don't have to worry about drain clogging or the unit not performing at its peak as I know this plan gives me confidence during these exceptionally hot months. Thanks East Coast Air for keeping me cool and problem free!❄️

Update: We have received several second opinions as to our air-conditioning issues, and both companies referred to a poor installation job as being part of the issue as to why our air conditioning units are not functioning properly.

We’ve had ongoing issues with the new units installed by East Coast Air. From poor communication to frustrating warranty and service experiences, it’s been a nightmare from start to finish. They rarely arrive or call when promised, and the cost of repairs on their own installations is nearly as high as replacing the units altogether—leaving us both frustrated and disappointed. They’re quick to make the sale, but be cautious about what happens afterward. Unfortunately, I cannot recommend this company.

***** - Absolutely recommend. Will use them again without hesitation.

I had an outstanding experience with East Coast Air Conditioning and want to give them the praise they deserve. After calling several other A/C companies, (many of whom didn’t even answer the phone or told me it would take days to get someone out) East Coast Air picked up on the first ring and told me they could have a technician out in just a couple of hours.

They not only showed up quickly, but also diagnosed the issue immediately and had the needed part in stock at their nearby warehouse. Despite it being after hours for most companies, they completed the repair the same day!!

The technician was friendly, explained everything clearly, and left me feeling informed and taken care of. What really impressed me was that they went the extra mile to follow up with me the next day and even provided detailed documentation directly to my insurance company so I could file a claim under my equipment breakdown coverage.

Living in South Florida, going without A/C for very long just isn’t an option. It gets way too hot, way too fast!

I’m also very picky about customer service and often find myself disappointed these days. But East Coast Air blew me away with their professionalism, speed, and follow through.

Once I find the right company, I’m a lifelong customer, and I’ve definitely found that here.

I have their annual maintenance plan. I called with a small issue and they were out very quickly to fix my problem. The tech was great and explained everything he looked at and resolved my problems quickly. Highly reccomend

Called them on Friday afternoon for a quote and had everything installed a few days later. Very fair price compared to some outrageous quotes we received along with deceptive sales tactics but more important was how professional the technicians were and the customer service follow up the next day. Would highly recommend this organization!

Jose was very Knowledgeable and thorough on his work. Was a pleasure to deal with. Would highly recommend him to others.👍🏻 He did a fantastic job. Would highly recommend East Coast Air. Also Scott the owner was a pleasure to deal with.👍🏻