HVAC reviews in Pompano Beach, Florida

I was completely impressed with their professionalism and customer service. Larry the best counter guy 💯✊🏽

I asked for a blower under warranty this blower says it arrives the other day and never arrives it's been a week, marlyn's service very bad.

AR Supplies is new in the are, but their prices in the refrigerant are really good. Hector is the manager over there and he is knowledgeable and very willing to help.

This company has all i need for my hvac installation and all the ac equipment and mini splits are quality at a great price. Shop here i recommend it for all contractors and hvac business

The team the team at A&R is second to none. Hector is an icon in this industry. Go there if you want to save money and get a great value but also be amongst friends

35 minutes waiting to pay, when I finally get to the counter I got passed on to another guy. That guy proceeded to take care of another person who just walked in. Totally only deal with Spanish speaking people. Very rude counter attendance.

Hector, Jose, Larry, and Alberto at A&R Supply form an exceptional team. In South Florida, reliable air-conditioning is essential, and they consistently go above and beyond to make it happen. Their expertise and dedication ensure top-notch service every time. I’m grateful for the outstanding support and partnership I’ve experienced with this incredible organization. Highly recommend A&R Supply for all your HVAC needs!

Doesn’t matter if there are 10 people in line or zero it’s impossible to spend less than 40 minutes in that store. The staff is the worst, they do everything except actually helping customers

Love this store! A&R Supply is the place to go for all your HVAC air conditioning parts and systems. I have been going to all locations and always satisfied with the stores customer service and inventory. I have my business running thanks to thier help.

Have used this service for a few years and they are terrific. The Technician Michael from New England very helpful took his time explained everything. Great personality I wish I had the same confidence in my doctor! Highly Recommend

I’ve used Engineered Air for the last 5 years via their yearly service contract, which is totally worth it. They are always courteous and schedule needed maintenance or repairs in a timely manner. The technicians are always helpful and complete the job requested well.

We also had an appointment scheduled last Friday - no contact. Have tried calling all day yesterday and started today and the phone number isn’t in service. Other suggestions for companies to use? Air around the Clock I saw?

I paid for a maintenance agreement and scheduled a visit. No answers to any of my calls in the last 1.5 weeks. Have you gone out of business? If so, you should notify customers. Stop responding saying to contact you directly. We’ve tried that!

The people are very nice but my air conditioning system has not been working since we closed on the house in February. It works for about an hour after your technician leaves add to quite some to schedule a technician to come back. The situation still exists and another return visit has been scheduled for tomorrow morning.

It all started with the courtesy call 30 minutes, before my technician arrived....which I love! And then when Mike from New England showed up, Not only was he cheerful and professional he was efficient, knowledgeable, and extremely clean!! I mean he wore booties, he was courteous respectful for the house I couldn't ask for a better technician and a better company. I know my neighbor has been with them for eons and I just started with them but I'll tell you right now, Mike from New England was the best technician that I've had in the 30 years I've been in florida. I can't believe a company and a representative has such a good work ethic and respect for someone's property. I'm incredibly glad we use them! I'm a client for life now. Thank you.

Hey Dennis
So the work is done and the AC is cranking and I’m sure my wife & I are finally gonna have a good night. Thank you so much for not being a sales person and explaining me the in’s and out’s of making this decision. You were very kind and human (so to speak) and I had a great experience. Also the 2 technicians you sent were also very professional and they did a fantastic job doing the install and cleaning afterwards. Rest assured I will be remaining a customer of your company for a long time to come and also for the maintenance program like I have been for years.

Thank you so much,
Harry Vala

We have been using Enginered Air since they 1st installed our complete (In/Out) Air Conditioning System back in 2013. Knock on wood, we have never had any issues with this System but we do buy a yearly Maintenance Contract which gives us the 2 yearly maintenance checkup. It also comes with a guaranteed percentage off any repairs or a discount on a new System when the time comes. I have always appreciated the A/C Technicians that come out to do the 2 maintenance checks. I am a very generous man, so I always give a $20 tip to the Technician before he starts checking out the System. Heck, it’s always hot outside and if I want the Air Handler properly cleaned, tipping them puts a smile on their face and a guarantee that the Technician will not only clean the outside unit really well, he/she will go the extra mile to give my System a good look. I have recommended them several times throughout the years gone by and recently had them come out to my brothers property because the drip pipe broke off by the landscaper and since I watch his home during the summer, I didn’t know that this caused major mold to grow all over the outside unit but deep into the components. Engineered Air not only fixed the broken pipe but the 2 Technicians that came both spent at least 2hrs deep cleaning the unit both inside and out. I did tip the $20 I normally do do it paid off and I was very pleased to report back to my brother that his outside unit was completely restored and cleaned. I expected a high bill so when the Technician presented the invoice it was only for $125. My brother ended up buying a yearly contract also. Kudos to this A/C company for doing an outstanding job over the last 9 years. I’m sure when the time comes, I will buy a new System from them but for now our A/C is perfect and I am guaranteeing it will go longer than I will want to replace it just for cost savings reasons or if I sell my property. A new System is made with upgrades every year over the systems gone by in previous years and they always are more efficient and puts a nice credit into your electric bill by upgrading. Thank you. Bryan & Steve

Mike from New England is smart, affable and kind. Service was great and he explained what he did thoroughly. 5 Stars!

DO NOT WASTE YOUR TIME! We had a technician at our home in August 2024 due to our a/c not cooling. In less than 2 months, our a/c unit stopped cooling again. We were charged over $300 in August. We called and requested that another come out. We spoke with so called “manager” Tortia, who was extremely nasty. We were told that we would be charged an additional $150 for a tech to return. Tortia went as far as to diagnose our a/c over the phone without even seeing the unit. We asked to speak to a manager, and she stated that she has no boss and that is the top person in the company. This is not our first time experiencing rudeness and disrespect from this company as we previously had to escalate to the owner. Apparently, nothing was done to resolve the issue. At this point, this company is not worth the effort, and we chose to go with another company.

No show or call to a SCHEDULED 2nd and final visit of a Service Contract we ALREADY PAID FOR. No answer or call backs after numerous voicemails left about the no show. This is very frustrating and disappointing. Either honor the contract or refund our money. At this point who do I contact? The BBB?

My drain line was blocked so there was water pouring into the drain pan in the middle of the night. About half an hour after calling Engineered Air for service, Mike from New England came out and fixed it. Mike was super helpful, professional and courteous. He explained that even though I run bleach through the line monthly, it's just not enough to keep it clear. I would highly recommend Mike and Engineered Air for you AC needs.