Plumbing reviews in Pompano Beach, Florida

I had a great experience. Mark and John were the gentleman sent out to repair my leak from my shower. They were extremely professional, and did great work. However, if I do experience and issues, I have a one year warranty for the work performed. 10 out of 10.

As always professional and respectful and knowledgeable. Best plumber in whole broward and any other county. Thank you....
After work done;
Lin D. the Plumber provided outstanding service from start to finish. He was punctual, professional, and extremely knowledgeable. He quickly diagnosed the issue, clearly explained the solution, and completed the work efficiently without cutting corners. It’s not easy to find someone who combines skill, honesty, and great customer service the way Lin does.

I highly recommend John the Plumber to anyone looking for reliable, high-quality plumbing work. I will definitely be calling him again for any future needs.

Lin & John The Plumber, are absolutely spectacular. We had quite a project involving a broken pipe and a leak. Lin explained exactly what was the problem, what it would take to fix it, necessary materials to use and how long the project would take. He started early in the morning and worked well after dark until it was finished. He and his assistant are extremely pleasant, informative and helpful. I definitely recommend John The Plumber! They really are fantastic.

John The Plumber company is a very honorable and trustworthy company, with a strong customer service orientation. The tech, Mark Kirlew, exemplified that to the highest. He was very knowledgeable, patient, responsive to my needs and 100% professional in every aspect of his service - from when we first met until he finished everything in installing my new water heater. This company is greater having him as a major asset on their team. I would highly recommend this company, and definitely this tech, to anyone who needs a great company to service their plumbing needs.

I called John the Plumber yesterday about replacing my water heater, and they sent Gary Brown out the same day for an estimate, super fast turnaround. After comparing quotes from several companies (most were in the same ballpark), what really set this team apart was how they operate. The estimate was clear, honest, and spot on, no hidden fees or last-minute surprises. From the first call to the final install, everything was smooth, professional, and refreshingly straightforward. Gary was knowledgeable, respectful, and clearly takes pride in his work. They completed the job today, and I couldn’t be happier with the results. Clean install, great communication, and a company that actually respects your time and budget. Highly recommend.

Great job by James. Very professional, after a thorough analysis he suggested the best option given water usage patterns, electrical load factors etc. The replacement of two water heaters were done in less rhan 4 hours. James made sure i could connect to the smart tank. Highly recimnended. And the orice by John the plumber was very competitive

A technician came to install a new garbage disposal. We had already purchased our own unit, but he tried us to buy a lower-quality model he was selling at a significantly inflated price. When we declined to purchase his disposal, he claimed he did not have the necessary parts to install ours. He then attempted to charge an additional $100 for a standard power cable that costs less than $13. Due to the excessive markup and unprofessional conduct, we declined his services. Additionally, more than 30 minutes after leaving our home, he remained in the parking lot without leaving.

Scott vandalane was terrific. He diagnosed the problem on Wednesday and installed the new HW heater on Thursday, working later than normal because as he said, “he didn’t want me to be without hw for another day. I wholeheartedly recommend him and John the Plumber.

Excellent service from Gary and Alex. They provided a detailed explanation of the issue and the required repair. They worked diligently and offered advice on other potential issues, as well as recommending another professional with the expertise I could consult. Overall, it was a very positive experience.

Satisfaction guaranteed every time!
Have you ever heard of a company that goes out and lets you know that everything is working - no need to fix anything it must of been a glitch?
Talk about honest plumbers- I’m so grateful to them and they respond asap- what more can you need? Thank you Jose and Team- I’m so appreciative of your services and honesty!

I contacted “John the Plumber” late at night and was able to conveniently book an appointment for the following day through their AI system. The AI confirmed a technician would arrive between 10 AM and 12 PM. Very cool process! I immediately received a text confirming my appointment for the next day, but the text did not include the time. I responded to the text and said “ To confirm it will be between 10 AM and 12 PM correct?” but I received an auto message stating I was contacting them “off-hours” and someone on their team would respond soon.
The next morning at 6:50AM I received a text stating appointment time was between 10 AM and 2 PM (not 12pm as the AI program stated). I text back and informed their team I worked 30 minutes away and would need at least a 30-minute heads-up so I could get home in time. They responded and said my request was noted.
At 11:35AM, I received a text saying the technician was en route. At 11:36AM I responded and said I was on my way. I immediately left my office and arrived home at 12:02PM. After sitting in my driveway for a few minutes I text their office at 12:22 and asked for an ETA and informed them I was home. I didn’t get a response from them via text so I called their office. I was told the tech had already come and left. After checking my RING cameras, I saw the technician arrived just 14 minutes after the “your technician is on the way” text was received on my phone. He knocked on the door but did not ring my Ring doorbell. If he had rung the doorbell camera, I would have been alerted on my phone and could have spoken directly to him. Instead, he knocked a few times, waited briefly, left his card in the door, and left. There was no car in the driveway, so it was clear no one was home yet, which made it even more confusing that the RING doorbell was never used.
I explained that I had just driven 30 minutes back home and still needed service (my main water line pipe was broken, so the water was shut off in my
House). The representative on the phone was very kind and did try to help, putting me on hold several times to see what could be done. I was told the technician was already on another job but that I could wait for him to return. He eventually arrived around 2:35 PM. After about five minutes of looking at the issue, he quoted me $475 to repair a small above-ground PVC pipe in my backyard. I felt this price was extremely high for such a minor repair. When I asked if there was any flexibility, I was told the rates were fixed. This was confusing because earlier I had asked for an estimate over the phone and was told pricing could not be given without seeing the job, they didn’t have fixed pricing.
After I declined to job because of the cost, he called the office and they lowered the price to $310, which still felt too expensive. I ultimately decided not to proceed. I felt like they were taking advantage of my situation. I contacted another plumber who informed me over the phone the rate would be between $200-$250. They arrived around 5:30PM and completed the repair in less than 20 minutes for $210. The Plumber was Joe Hillman Plumbers and the technician was Brain. (I left a review for them as well)
I was very frustrated with the experience overall. Between the missed arrival, the long wait time (over 2 hours), and what felt like price gouging for a small job, I was disappointed with the service (or lack-thereof) I received. I’m glad to see that others have had positive experiences with this company (I seen many 5 star reviews, which is why I choose to call them from Google) but unfortunately mine did not meet expectations, and I wanted to share my honest feedback.
Giving 2 Stars because the lady on the phone was very nice, the AI program was cool to navigate and it was pretty accurate.
I wish this company well.

Don Krobatsch with John the Plumber is extremely knowledgeable and friendly. He walked us through the dynamics for a major project and the undertaking to make it successful. Top notch professionalism with this plumbing company. Highly recommend.

Mike found the issue with toilet, ordered part to fix Toto toilet. Communication was excellent. Find John the Plumber has excellent workers both in the field and office. Highly recommend!

Greg is absolutely fantastic! He came out so quickly after I called and immediately got to work. He was incredibly knowledgeable, professional, and took the time to explain everything clearly. I really appreciated how honest and straightforward he was. He did an excellent job, and I couldn’t be happier with the results. Highly recommend Greg if you need a plumber who truly cares about his work and his customers!

We just had a hybrid water heater installed and it went great. They arrived at the time they stated, were very professional and explained and helped me set up the app to control it. If you want great service, pricing and professional employees, you need to call John the Plumber! Thank you very much and we will definitely be recommending you to all our friends!

I rarely leave reviews and have never before left a negative one. I was always taught, if you can’t say something nice, don’t say anything. However, after my experience today with John the Plumber, I felt compelled to do so. I wanted to replace my kitchen faucet with a new one I recently purchased. A very straight forward simple job I would typically do myself. However, due to a medical condition affecting my back, I am unable to get under the sink to loosen the set screws and lock nut to remove the old faucet. The existing faucet was still working without any leaks so there was not an urgent need to get this done immediately I called John the Plumber to get an estimate for the labor to replace the faucet. The lady that answered my call was very pleasant and scheduled a free estimate for the next morning. Great! The tech arrived on time and was also pleasant. I showed him the new faucet and explained the situation. He looked under the kitchen sink and then asked where my water heater was. I showed him the heater located in my indoor laundry room and asked why he needed to know about the heater. He said he needed to know where to turn off the water. After inspecting the water heater, he said he needed to check something in his truck and would be back in a few minutes with the estimate to replace the faucet. When he returned, the first thing he did was to provide an estimate to replace the water heater. I told him there was nothing wrong with the heater, it is working perfectly, and that is not why I called John the Plumber. He said he understood, but the water heater is 12 years old, and I should consider replacing it. He proceeded to provide a price to replace the water heater which seemed to me to be very excessive. He added that the usual charge to replace the kitchen faucet was about $450, but he would replace the faucet at no charge if I agreed to also replace the water heater. What!?!?
I told him a couldn’t believe this was the business model and strategy used by John the Plumber to up sell and upcharge for a simple faucet replacement. I told him I felt the job should not cost much and offered to pay $200 to replace the faucet, only because I am having difficulty getting myself under the sink. The tech said he could not accept that. I was so taken aback; I’m afraid I was not very polite when I asked him to leave.
Apparently, John the Plumber has been in business for several years and has many good reviews. I assume others must have had a better experience with this company than I did.

We had issues with water pressure and water taking too long to get hot. Problem was diagnosed one day, and the very next day, our 18 year old water heater was replaced. While here, they also fixed the line leading to the backup refrigerator ice maker, replaced two shower heads, and a drain pop up. Courteous, very competent, and fair prices. Highly recommend!

I have used John The Plumber more than 2x. Each time I use them the experience gets better.
This time I called them regarding a rental property. The tenant was hearing water running. John The Plumber sent out plumber Jason. Jason was absolutely awesome. He found the leak under the house, isolated the leak, and ran a new line. The tenant and I were amazed at his work quality and speedy repair.
I will continue to use John The Plumber and recommend them to anyone in need of a plumber.

John The Plumber is my go to for all of my plumbing needs. They are always courteous and do great work. My technician, Shane took the time to explain the repairs I needed and suggest future repairs for consideration. I highly recommend this company!

ohn the PLumber was recommended by a friend and I truly enjoyed working with them! Especially Pablo who went above and beyond to help me present the matter to my HOA. The office staff was also very communicative with every step! Their prices are fair and the quality is there! Thank you!

Mark, the technician came out to check my water heater and he was excellent. Extremely kind and polite and excellent at what he does. The company is very professional and every thing was done as said. Will definitely use again. Very, very reliable.
.