Reviews of local pros in Pompano Beach, Florida

Arrived ON A SUNDAY EVENING to find AC had stopped with temp up to 80s. Within an hour, the regular tech appeared, handled it all and did the usual semi-annual maintenance. I was prepared for a hotter than usual first night (ugh) but got a comfortable nights sleep instead. They are the best!

Mr Air is on time clean and very professional and the Technician Latayshya was very thorough friendly quiet and clean. I have two service contracts with then for two homuses. Great job and thanks..... Just got a great price for a new AC inside and out very thorough and very fair. I highly recommend Mr Air. Below is my old clunker with the new Daikin, which is a fantastic machine

Worst air conditioning company. Put a hole in my ceiling and never came back to fix it
Also it took a couple of visits from permitting company to pass inspection

The initial encounter with Mr. Air was with Jeremy who came to our home and inspected. He was very helpful with helping us understand why it was so hot in our home. He answered all our questions and was patient. After we signed the contract the installation began a few days later. We got a hvac system, new ducts and insulation. The techs worked quickly and kept the floors clean. However, there were a few marks on the wall. I was shocked that an air filter wasn't included with our package. We were told they'll bring some but those haven't arrived yet. The contract included a permit as well but haven't heard anything about that either.
Our home is nice and cold now! Yay!
I would recommend Mr. Air and Jeremy to help get the job started.

Received an onsite quote on 7/31 and the process was thorough. The communication from the tech (Ray) throughout the entire process was informative. They wrote me a quote and compared to others it offered better quality and an affordable price. I signed the deal and waiting on install. I would always recommend shopping around and doing research however always compare apples to apples. Offered close to same price elsewhere for crap equipment.

Update to my review today 1/27/26 to 1 star.
After having my unit installed 8/2025 all was well until 12/2025 when it became cold in Florida. I attempted to use my heat setting and found that my ecobee thermostat was never configured for heat. After multiple calls and finally three visits to my home they configured the thermostat and then stated that the thermostat was no good. (Which was not correct) another visit the tech determined the thermostat was fine and that the unit was not throwing heat and that the relay was no good. Two weeks later still no heat and called today and explained the situation to get a call back asking me if I night a new thermostat. I replied NO, it’s not the thermostat that the rely was no good and was supposed to have been ordered and installed. Was told will. Call you right back. It’s now 10pm and no call back and no heat to warm my unit.

This company preformed well in the beginning and I have since found out the salesperson who sold me the unit no longer works here and the manager who made the deal is also no longer here. The incompetence that you will receive here is not worth the headache. I paid almost 8k for a “Better Name” product and I should have a refund issued for the lack of integrity this company has shown to be. I would NOT recommend. If the matter is resolved and some compensation is issued I will adjust the rating. As of now I DO NOT recommend

Cory was very personable and knowledgeable. I really appreciate his ability to take care of my issue so quickly.

Had our vents cleaned by Correy from Mr. Air. He did a fantastic job! Correy was polite, worked efficiently, and made sure everything was spotless before he left. I’d definitely use them again!

The serviceman came out and said it was the cold water! I had another company come out the next cold day and they have the furnace/air conditioner working. No problem with the water..a wire was not attached on thermostat and it needed freon. I won't be using this company again.

I was a long-time and loyal customer of Monar Air. While I was out of town in October, my air conditioning system failed while my daughter was house-sitting. Rather than obtaining multiple estimates, I chose to trust Monar Air to replace the system based on my prior positive experiences. I later learned that the company had merged and was operating as Mr. Air, which I was not aware of at the time.

From the moment the new system was sold, the entire process deteriorated. I was told that all work had been completed successfully while I was still out of town. When I returned home, I discovered damage to my ceiling that was never disclosed to me. I also learned that the system itself was defective and that not all of the agreed-upon work had been completed.

Since then, I have experienced ongoing issues with the unit not functioning properly. I have been given inconsistent explanations, misleading information, and assurances that later proved untrue. As of the end of December—nearly three months later—I still do not have a fully functioning system, nor have I received a clear or acceptable resolution.

I have repeatedly been told that the owner would contact me directly, yet no such call has ever occurred. Communication has been poor, accountability has been lacking, and the situation has dragged on unreasonably long for what should have been a straightforward replacement.

Given the trust I placed in this company—especially while I was out of town—this experience has been extremely disappointing. I am seeking a prompt and definitive resolution, including proper repair or replacement of the system, correction of the property damage, and honest, direct communication from company leadership.

The technician Curtis was great and very helpful, he would get 5 stars. I had an emergency he came right away soon after I called and fixed the problem so the AC was working again. He recommended a few other services for maintenance which I thought sounded good then I asked how much they cost, this company is outrageously expensive wow. I don’t blame him for that he has to charge what the company tells him but the estimate I received I just about could have bought a new AC unit, just crazy

Also this is the only service company I have ever used for anything that didn’t wave the diagnostic/service fee if you choose to use them and have them fix the problem, that was definitely different

Thank you for sending out Mike two check was the air conditioner. He was professional and knowledgeable. I will definitely use your service again.

Billy was excellent. He explained what he needed to do, had all of the tools and resources he needed with him and, he gave me insight to a new uv light which I agreed to have installed. He was informative, easily understood and alerted me to things I should check periodically. I am very satisified. I resigned for a maintenance plan for 2026 and paid in advance.

2 stars since repairman came right out and was knowledgeable and quick. Literally took 10 minutes to replace a part. That said quote was $110 plus parts. Don’t believe the part cost $278. My son does HVAC and couldn’t believe that charge. We will not be using Mr. Air again as well as letting our neighbors know this.

I contacted Mr. Air AC & ELECTRICAL because their name specifically includes “Electrical.” With little kids at home and no AC, I was urgently hoping they could diagnose and fix the issue the same day.

Unfortunately, I was told they don’t actually have anyone on staff who handles electrical work. Instead, I was given and a name and number of a guy I could call. When choosing an AC company, I intentionally looked for one that can handle both HVAC and electrical issues in-house so everything can be resolved quickly and efficiently.

If you are specifically looking for a company that has in-house electrical expertise and can complete everything the same day, this is not be the right choice. In my experience, the company name suggests a broader range of services than they directly provide. Despite this, they had no hesitation in collecting their service fee, even though nothing was ultimately resolved.

Very frustrating experience, especially given the urgency of the situation.

Tech was here ahead of schedule the very same day my appt was scheduled. Was polite, professional and efficient. Still can say this was the best a/c I’ve purchased in over 45 years.
Thank you

I had a great maintenance with Curtis. He was super thorough, very respectful (used shoe coverings and cleaned up after he worked) and was able to walk me through all the options I had in repairing my AC unit. Overall we have been working with the company for many years and always have a pleasant expereicne. Highly recommend for your HVAC and AC services.

Absolutely outrageous experience—beware!
This company bought out Monar Air Conditioning, which was honest and fair, and turned it into a price-gouging nightmare. They hit you with a $110 diagnostic fee that isn’t applied to any work, then quote $164 per pound for 410A refrigerant—far above market rates. They prey on emergencies to rip you off.

The technician quoted me over $500 for a leak test—absurd! Worse, he didn’t even know their own pricing and kept checking his phone. This is not professionalism; it’s opportunism.

I’ll take the loss this time, but I will never use them again. Ever. If I could give a negative rating, I would. Save yourself the headache and steer clear.

Mike came out to do a quote for a new A/C unit for our condo. I previously dealt with him at Hoffman Nixon. He really knows his stuff. Great guy. They did our neighbors unit which came out well.

Have an older unit in its last leg. My neighbor gave me the recommendation. Johnnie Walker was the tech that came out. Nicest guy warm,, approachable and very knowledgeable. He assessed the possibility of repairing it and did not try to hard sell me on just buying a new unit. I inquired about getting a new one. He called his manager. About ten minutes later his manager David Russo was at my house. Their office is literally 10 minutes away. We went over all the options from repairing to buying a new one and the various prices. We settled on a fair price for a new one. Today is Friday. My new unit getting installed Monday morning. So nice to have old school mom & pop type of service. :-)

Since posting my review, I received a call from Robert Korcok. He sincerely apologized for my earlier experiences and the lack of customer service I encountered. He promptly scheduled a visit, came out personally, took the time to look everything over, and documented the issues.

He also reassured me that going forward, I can contact him directly with any concerns. This level of care, accountability, and follow-through is truly appreciated and is all I was hoping for from the start. I’m grateful he took the time to correct the situation and restore my confidence.

Just had my semi-annual maintenance visit for two condo units. Very professional and detailed service by Johnny. He is an excellent technician and friendly guy. So pleased!!