Reviews of local pros in Stuart, Florida

I cannot thank you enough! We we referred to you by friends last year and signed up for the annual contract (with 6 month checkins) and we have met very thorough, professional, experienced & friendly professionals.
Last month, I called because 1 of our AC units went out, I explained that my husband had just come home from the hospital & was on iv antibiotic therapy. You sent someone out that day & were able to have us up & running in 2 days.
Thank you thank you thank you for being so customer focused and for having the best team of professionals who truly care! (Side note -my husband is recovering well!)

As always, Nisair technicians and office staff are superb. Always friendly and informative. They explain everything clearly and make sure they understand my questions and concerns. Technician Rob is wonderful. Absolutely superlative customer service. Highly recommended.

Abu, Cue and Orlando came out early this morning to replace our Air Conditioning System. They lay down tarps to keep the carpet clean and finished two hours before the time they promised to be done by. I would highly recommend this team of installers.

Justin and Jimmy arrived this morning right on time. They gave me very accurate estimates of the time they would need to get everything done. I also had a crane in to put in the roof unit. They were polite, cleaned after themselves, got everything done when they said I would and my very WARM house is now firing on all cylinders. I would recommend NisAir time and time again.

We received several quotes to install a new ac into a home we just purchased. Nisair gave us the best quote with the estimator-Bobby explaining his choice of units and answering a bunch of questions. Install day a crew of 3 showed up on time and ready to work. Brandon, Walter and Pasqual did a great job getting our A/C installed. They were very particular on the install including how the unit looked on the outside. It's nice to see employees who clearly take pride in the work they do. Before leaving, the new system was explained to us along with maintenance to get the most out of our unit. Highly recommend this company.

My experience with Nisair has been the absolute worst. For context, I am not a new homeowner and have worked with other AC companies like Spectrum and Ranger with no issues. My general contractor was hired to do a home addition and contacted Nisair as the HVAC contractor. There were a number of delays in the project for issues with electrical and HVAC. Some of the delays were because Nisair did not come to finish what needed to be done to get clear to move on to the next step. Separate and apart from those issues less than 5 month into it and one of the Mini split stopped working. Nisair came out charged the service call to diagnose the issue and agreed to come back and change the control board covered under warranty and install surge protectors to prevent future issues. I was quoted for the surge protectors and agreed to the work. After speaking with the office they said they would call when the parts came in and install the control board and surge protectors. The tech came with a control board and no surge protectors. They changed the control board and that did not fix the issue. The technician said they needed to change the thermostat and module that communicates with the control
Board and apparently wasn’t a control
Board issue at all. They had to send back a tech on another day to do that work and the tech changed the thermostat to a used thermostat and the unit did not come on. The technician could not figure out why. He did not install the surge protectors because he did not know what was wrong. The technician left, my husband did a hard reset and fixed the unit. I called to have Nisair come back to finish the work and install the surge protectors as agreed. The technician came for a third time WITHOUT the surge protectors. All the while I’ve taken time off of work to be here for these appointments where nothing was resolved because of their poor management. When the techs came back for a fourth time, they FINALLY installed the surge protectors which I paid for on the agreed price. They then wanted to charge me separately for all the calls where issues went unresolved. When it was already stated that it was covered under warranty. I never agreed to multiple service calls and it all could’ve been done during one call if they would’ve brought the necessary equipment as I requested AND if the tech were aware of the issues they were fixing from the get go. To boot the manager David Rodriguez has been rude and not understanding and respectful of my time at all. And threatened to send me to collection. I will NEVER use this company again.

Very please with Billfish. On time, clean working habit and professional. Highly recommend.

I live out of state and needed service in fla. James came right away and was so professional and worked very hard to correct the problem which was much worst than what we thought. He worked very hard to help correct the problem. Going to get a maintenance contract now with Billfish.

Scheduled a maintenance service plan with them and took over a month and a half to be able to schedule my service. My AC went out a week before my appointment and they wanted to charge me to come out after they had charged me a month and a half prior to a service that hadn’t yet been completed. I asked them to cancel my appointment and they waited three days to cancel and let me know at 4:54pm before a long holiday weekend. Now I have to wait out the long weekend to contact another company to schedule service. Petty move and very unprofessional. Don’t use them.

Billfish was able to come to my house for an after hour call last year in heat of the summer night and fixed my problem professionally and quickly. I signed up with the maintenance plan to get a discount with my repair and that was probably the best thing I could have done for my home! They were extremely thorough in their maintenance appointment with cleaning and checking all the numbers. Xavian was kind and professional and I would recommend them hands down !

Professional and fast diagnosis. Adis was a Knowledgeable technician and eager to give guidance for future maintenance of our AC units

I dealt with Lisa a number of times when dealing with Billfish and she is one of the best assets that the company has. She follows thru and returns calls in a prompt manner and strives to answer all questions. She is polite, enthusiastic and does her best to serve the customer. Billfish is very lucky to have Lisa front and center representing the company.

Erik Esquibel is an amazing tech. Had our air up and running and explained all the services. Something happened to where the unit suddenly stopped working and came back. A wire shorted and Erik ensured that it was fixed that day. Kept us updated on the whole process. Definitely would recommend Billfish and Erik to anyone! Easy process, friendly staff, and great customer service!

Very thorough and professional. Loved the detailed report of our maintenance visit including photos and technical data. Thank you Tristan! Looking forward to a long term arrangement. Already recommended to a neighbor. Please send some extra business cards for anyone who might need a good HVAC company. Best regards, Paul Lyons

Emergency pool heater need and Billfish fit me in. Ivan the tech was professional and friendly and fixed the issue in no time. A++ service and cost.

I had a great experience—same day service, the office was friendly and Xavian is a great tech!

He was knowledgeable and very nice. My dad said he explained the repair. And how to avoid it happening again.

Very pleasant experience. Changed to Billfish after having the same company for many years. Technician Eric was very polite and knowledgeable. Answered all questions and explained an issue with unit so we could understand. Very happy with service today.

Of course your AC does not give you advance warning when it’s going to break down and the OMG I need someone fast at 3:00 pm on a Friday. I called Billfish Air Conditioning & they were at my house within an hour. Mr. Tim Herrera was professional, went right to work & quickly diagnosed the issue. My AC unit is older but they had the needed part and the AC unit was up and running around 5. He worked quickly and left no mess behind. Mr. Herrera provided me with needed information about my AC but never tried to push me into additional sales/costs. I will follow up with Billfish for my future AC needs. Thank you!

Lewis just gave me a quote to replace a/c and ducting. Very knowledgeable about his product. Seems like a good value

Everyone we interacted with was professional and friendly! They did an excellent job! Victor and Paul are outstanding technicians who do very thorough work! We couldn’t be more pleased!