Reviews of local pros in Stuart, Florida

We had a fantastic experience with Billfish Air Conditioning. We found them through the Gardens Living Magazine. Our air conditioning system completely stopped working and we knew it was time for it to be replaced. We called Billfish on Wednesday, July 3rd and Ed Smith, the Service Manager, came to the house right away. He was very professional, knowledgeable and answered my husband’s multiple questions. Ed provided a competitive estimate (we had gotten 3 from other companies at the end of the previous yr) and was able to get our old system to limp along prior to the new system installation.

We were able to get our new system installed on Friday, July 5th. Faustino and his son arrived for the installation as scheduled and put down drop cloths before starting any work. Ed also stopped by to make sure that everything was going well and that we were satisfied with the process. Everything was left clean at the end of the process.

Our system is working great, and we are very happy with the service that the entire Billfish team provided.

We’ve used billfish air for multiple commercial installations, repairs, and now are using them for maintenance. Incredible and professional service. Top-notch and pristine work.

I called Billfish for an emergency call. The staff at the office are kind, knowledgeable and understanding, attempting to diagnose the issue over the phone first and also helping to prevent any damage to the unit. When the tech arrived, it was after hours and he was also kind, and very knowledgeable. I had just moved in to this home and didn’t know much about the maintenance of the system. He diagnosed the issue, had parts on hand, and was gentle about different ways to bandaid or fix the problem given the cost of the parts I needed.

I chose to fix it and also signed up for a maintenance agreement to ensure this doesn’t happen again. When he left I received photo and video documentation of all that was done and that the unit was in working order. I highly recommend. They are very communicative and respond quickly. They are also very patient and you get a text with a photo of your serviceman before they arrive.

I’m astounded by the great customer service from your company! Called on New Year’s Day with an AC problem - quick callback after leaving a message, same day service offered, opted for today. Received notification of arrival time - arrived on time! Professional, pleasant - Daniel Rodriquez - an excellent representative for your company! Thorough check of system, corrected problem in about 40 minutes. Very acceptable charge for service! Thank you for your professionalizim

Great customer service. Xavian was excellent. He explained everything he was doing and answered all my questions. Thank you Billfish and Xavian.

Xavier Hetherington did our 1/2 yearly check up yesterday on our air conditioning system & did a superb job. Your company certainly hired the right person when you hired him. VERY thorough, neat, personable, & knowledgable. We were very pleased & hope to have him ANY time we request service or check up for our system. Thanks, Betty Millar

Lewis was excellent in explaining my needs. The warranty he offered was exceptional. Also, while here, he fixed my AC!! Definite plus when making my final decision to replace my pool heater. He definitely went above and beyond!

AC Lost power it was determined that the Drain line was blocked. Installed EF flow, automated chemical drain line treatment system. Technician James C. Was excellent in every aspect of his work. James not only installed the iflo System he made sure the AC unit was operating at peak efficiency.

Coming here a year later to change my review from Great...to bad. I had an emergency call on a Sunday almost exactly 1 year ago. Decent kid came out, diagnosed it, needed a new capacitor, new hard start - all worked. Well here I am a year later back to the same problem. After getting torn a new hole for 900 dollars to have a capacitor changed out and 40 mins worth of work from Billfish, I decided "I am going to buy a home warranty so I dont get taken advantage of like that again." So, called my Home Warranty and they sent someone out. The first thing he said when he opened my condenser unit was "Who the hell worked on your unit last?" I said "Billfish AC..." He said "dude, Why do you only have one capacitor? This system needs to separate capacitors!" I said "Idk, originally there was 2 capacitors, but the guy from Billfish said I only need one." He said "Hes half right, but he didnt even wire it correctly and theres straight up cut wire here from the fan!" Which lines up with why the tech from Billfish said "I found a broken wire in your system" Which btw...he cut on accident. I watch him cut a bunch of wires and he accidentally cut it. He didn't know I was staring right at him when he did it and tried to play it like he "found it like that". Then he opens my unit, looks at my condenser, looks at the hard start and says to me "He also installed the wrong size hard start in here, thats why its broken again a year later!" So here I am, a year later, with a non-functioning AC condenser again. Luckily, Sears Home warranty sent the right man for the right job (unlike Billfish did), put in the CORRECT capacitors. Put in the CORRECT hard start, and my AC is functioning better than it was than after Billfish worked on it.

It seems the tech that came out from Billfish didn't know what he was doing, made a mistake and didn't own up to it, tried getting in and out as fast as he could by putting in a Dual Run Capacitor when I needed 2 separate capacitors, putting in the wrong hard start, completely cut corners, rushed the job, gave me the most outrageous HVAC bill I have seen in my entire life. Just don't recommend these guys. Get a home warranty. It's worth it.

Billfish is a excellent company - they have serviced our ac system for years. Their prices are reasonable and their service is prompt. They do an excellent job of keeping the customer updated.

Thanks again Billfish

Frank Nott

Honestly, the best AC company ever! Jamie was the most attentive technician I have ever had. So thorough and professional. Sometimes technicians just rush and say yeah - all ok. But he was incredibly detailed and I feel really well taken care of. They are a wonderful company.

We chose Billfish AC in Stuart to install a brand-new AC system for our home in Palm City and couldn’t be more pleased. We’d received quotes from two other local companies but chose them based on their expertise and proposal. We initially met their service tech Lewis who was very knowledgeable and professional; and he kept in touch with us. He gave us several recommendations on the system and made suggestions to improve some faulty ducts to improve air flow, which had been a problem in the past with our home; and a quote on adding two return air ducts to bring us up to code. On the day of installation, Faustino and his team did an impressive job and left the home spotless. And they finished the new system install and duct improvements in just under 7 hours. That evening we were amazed with the quiet and overall improvement to comfort, which had been missing with our old system. Everyone we met, in person and on the phone (they actually have helpful people that answer the phone), were a pleasure to work with. We highly recommend Billfish AC.

Erik was great, he was prompt, efficient and diagniased the issues with my mother's A/C unit immediately. Samantha in the office was courteous, kind and very helpful. Even though it was the day before Thanksgiving, she booked our appointment for that afternoon and got us on their scheudle. I was highly impressed by this outfit. I love great service and competent people and Billfish Air Conditioning has it all.

I am happy to share my positive experience with Billfish AC. I live in a community and several of my neighbors recently replaced their AC UNITS. I was lucky to benefit from their experiences, but still decided to have two additional companies look at the system and cost it out. I found the Billfish sales associate Lewis to be transparent with the Billfish proposal.
They were one of three companies that bid on replacing my AC and they were very competitive most importantly familiar with how these manufactured stilt houses are erected. The installers were prompt, polite, and happy to answer my questions about the new unit. I am happy with my decision to have Billfish install the new system.

This is the best air-conditioning company I have ever dealt with. The owners, Scott and Shawna Hixon, are the greatest people I have ever met. Extremely nice and professional. They go above and beyond the call of duty to help you. They have come out to my house at 10 PM or later a few times when my air-conditioning wasn’t working. All of their employees are very nice and very knowledgeable and always on time and help you with any questions you may have. I highly recommend Air Plus for any of your air conditioning needs. They are the best.🙂

Great service. Fast response

Responsive, the tech was great, competent. This was a regular bi an ual check up. We've been clients of air plus probably for 7 years and have always gotten great service.

Had replace a uv light on one of my air handlers. The worked me in within two days, cleaned the unit and installed new light. Showed me before and after pictures. The did a great job. Highly recommend.

I called on Saturday morning and Air Plus arrived 2 hors after I called and was able to temporarily fix my garage A/C. They forgot to leave me a receipt though.

As usual, Air Plus does not disappoint. Called around 8am, and had Tony there by 10:15. He was very thorough, and answered all of my questions, not to mention got the A/C issue fixed quickly. Will be my first choice to call every time.

Tony G is the man, arrived early to the rush job on a Saturday evening.. Mr Cool on a hot night..
Thanks folks