Home Services reviews in Tallahassee, Florida

4.8 based on 3631 reviews Back to the listing
    5

    This will be a weird review because I did not end up using Bowden's to clean my area rug. However, I am leaving a review for the wonderful customer service my husband and I experienced. Firstly, I called on a Sunday evening to figure out the process of cleaning a rug and they ANSWERED. I was expecting to leave a message, but instead I was assisted by a lovely woman and told her I would be dropping off the rug sometime during the week.

    Next, my husband attempts to drop off our area rug which has been through the ringer and is quite large (but cheap quality). After one of the employees took a glance at the rug laid out, he revealed it would probably not be worth it to clean this rug. It was extremely matted and compressed from being on a hard floor.

    I am appreciative that this employee didn't simply take our business because it would mean the company got money, but instead took the time to explain to his customer why they were better off not cleaning the rug. To me, this demonstrates that the company cares about the customer, not just profit. Safe to say I will recommend to others.

    5

    Travis Brown did an amazing job on my carpeting. I have used Bowden's for years and have always been very satisfied with their work, but this time Travis outdid them all.

    1

    They did a good job cleaning, Great crew, I had a mini fire in the kitchen of my apartment, they were hired by my apartment (they probably wouldn’t have been my first choice due to the reviews and the way they respond to the bad reviews, but I get it Tallahassee is limited with carpet services).

    I am still going to do a thorough cleaning just so that I feel all the way confident using my kitchen appliances and dishes. I was told it would be a 3 day cleaning process, then it turned into the air quality machines staying in my apartment over the weekend, then to an emergency Monday and them not being able to come and then them putting me on their schedule for today, Tuesday. The machines are very loud and inconvenient so I called to get an accurate update on when they would be removed.

    Their very rude and unprofessional receptionist prompted this review, she then called me rude. Absolutely not. My apartment building is now having maintenance remove the machines.

    1

    I've heard great things about them, but unfortunately didn't get to experience their service. The tech showed up and said he "couldn't get to the second floor" and just left. It was very disappointing. Luckily was able to find someone else!

    5

    A great experience from start to finish. Travis is a tech who 100% knows his business. He arrived on time and was polite and professional during his time in our home, working efficiently, cleaning our carpets and tile thoroughly. This was not our first experience with the experts at Bowden's....and it won't be the last! Thank you for a job extremely well done and appreciated.

    5

    I cannot thank Bowdens’s enough for working us in on the same day. Andrew was so extremely nice, and made the entire experience very Pleasant. Not like 👎🏻
    “the other company treated us.” We will continue to use and refer clients to Bowden’s from now on. Y'all understand the importance of giving great customer service and CARE.
    👏🏻 I highly recommend Bowden’s.

    5

    I had a great experience with my grout and rug cleaning. Travis called prior to his arrival to let me know he was on the way. He was very nice and professional and gave me expert advice on how to keep my tile looking good until the next service. He was awesome.

    5

    From Tallahassee Florida Mr Mitchell did a great job on our apartment flood

    5

    Bowden's was easy to book and had immediate availability on short notice to clean tile and grout inside our new home. Our technician, Travis called ahead of the appointment to let us know he was en route and arrived exactly on time. He was very professional, friendly and incredibly knowledgeable and thorough. We were so impressed with the detailed work and efficiency, we hired them again to clean our furniture upholstery. Again, Travis was punctual and thorough. I highly recommend Bowden's for cleaning services.

    5

    Very pleased with the work they provided. We had our carpets cleaned. You know. Life. Kids, pets, spills. Our place looks great. Good work is expected, but these days, professionalism and courteous staff can be hard to come by. Their team was great. They kept me informed regarding their ETA, about what they could and could not get up from a stain perspective, and even worked around me as I worked from home on a Zoom! I highly recommend these professionals. (Travis was the guy who handled my home.)

    2

    The cleaning was a good deal for the service provided. However, after the cleaning crew left we saw that the carpets looked like 5 foot seas. I called Bowden's and left a message to ask if this was normal and if they had any suggestions for a carpet stretching service or other solution. At no time did I imply that is was their fault/responsibility.

    Two weeks later and still no contact from them. It would have been expected that the cleaners would tell us that the rolling was normal and would flatten out as the carpet dried, as it did.

    As a longtime Tallahassee business, I expected much better attention to customer service.

    5

    Amazing experience! Called yesterday and someone was able to come today! Came on time at 9 am and was done in less than 20 minutes. Very thorough and Antoin was super nice! Thanks again!!

    5

    I cannot sing praises loud enough for Bowden! They cleaned all 5 rooms- which by the way, these are not the guys who consider a “room” a specific measured spot, making a living room “3 rooms” , nope! And for $144.95!!!! I called to see when the first availability was, 2 days ago so very quick! And they were prompt, efficient, thorough, and they didn’t try to tack on any other charges. What I paid was what they quoted me. My entire house looks and smells so fresh and right before the holidays! In addition to everything I just mentioned, they were also very friendly and super flexible, given that I had my 8 month old grandson who was sleeping and my 2 cats. I could not have gotten better service if I planned it all in my head myself!
    Thanks guys!

    5

    Helping Hands did a wonderful job on deep cleaning my house. I would highly recommend them. F. Garrett

    5

    Helping hands has been cleaning for us for over 20 years. You will not find a better crew. Great with cats and giant dogs.....

    5

    They offer great cleaning services and excellent customer service. The team is reliable, efficient, and always leaves the place spotless. Highly recommended!

    4

    Helping Hands has been a reliable source for help with housework. Their employees have been pleasant to work with and have done a very good job for us.

    5

    I love the ladies from Helping Hands. Have been using them for several years now. They show up on time, do a great job, and are super friendly and trustworthy.

    5

    Alba and Nayella are a great team and great cleaners! They quietly go to work and are very thorough! You can see that they love their job!

    5

    Excellent service on short notice and they do a solid job. 10/10 would recommend!

    5

    I want to thank Gabriella for making my home holiday ready. Her attention to detail, her organization and her cleaning process all added to creating a spic and span house. It is always a pleasure to have her come and do her magic.