HVAC reviews in Tampa, Florida

4.7 based on 7882 reviews Back to the listing
    5

    Melo Air installed three a/c units, one on each floor ten years ago in my three story house. The only problem I have had after all these years was a ninety dollar copacitater that had burnt out. They promptly replaced it.

    5

    I can always trust Melo Air to come.to my rescue. The efficency is the highest quality and the fair pricing makes me a repeat customer. Thank you Matt and Tony. You are great!

    5

    Had an opportunity to work with this company and can't anything more than I was surprised by the level of honestly, fairness and integrity I was provided, which was completed different than some of the bad reviews I read. Well, I wanted to snoop around some and what I found out was that those individuals are associated with other companies. Therefore, they were intentionally giving bad reviews because they wanted to steer the customers away from here. That's bad business and bad ethics. And, it's people like that who make a bad name for honest contractors like Melo.

    5

    came out and gave me an estimate on what it was to repair my condenser unit. completed repair promptly and got my house cool again. Def recommend these guys.

    1

    These guys are horrible. Did duct work at our flip and misdiagnosed our AC unit. All of their duct work needs to be redone. We had to get a new company out to fix their issues.

    5

    Very knowledgeable, fast, and good prices.

    I had first called another AC repair company(not to be named) to come take a look on Saturday. After a couple hours, they diagnosed the issue but said they couldn't get the part until Monday and to call them back then. After calling the other company multiple times to try and schedule something, I canceled my order with them and called Melo Air.

    Two servicemen from Melo came out to the house a couple of hours later(45 minutes earlier than expected but no big deal). They diagnosed the issue, went to the warehouse to get the part needed, came back and completed the repair within two hours (blow motor replacement)! The total charge was less than half of what the other guys were charging me too.

    The speed of the repair is probably somewhat reduced since I live so close to them so others may not have the exact same experience. Regardless, I can't recommend these guys enough! Thank you!

    5

    Melo Air made the process of changing out my22 yr old Trane AC in my vacation rental a breeze. This could have been a very stressful experience as I do not live in Tampa. I had to do everything over the phone. The owner came out at 7PM on a Friday night. This could have been a nightmare for me and our vacationers. Thanks to Gus it was a really smooth experience!! He installed the new AC in one day :)

    2

    My experience with Melo Air started out wonderful. The admin person that made my appointment was kind and attentive. I received texts to confirm my appointment and I thought that was nice. Once the service technician came out he did not seem interested in the issue and stated they could do what we wanted with no problem - which was fine until I asked him specific questions in regards to the problem I was having. He could not answer any one of them. At some point he stepped out and called his manager. He stated that someone would contact me the next day to set an appointment for his manager to come out. I never received a call or a text for the next appointment nor did a manager ever come out. It was disappointing to say the least.

    5

    I called Melo Air out for second opinion on my system which an expensive replacement was recommended. We were extremely pleased when Tony was able to get our AC back up and running and hopefully through the summer. Will use them again in the future.

    5

    Prompt, polite, cleaned up after themselves. Charged a fair price and got results beyond my expectations. Stayed late at the end to make certain everything was working correctly. They identified and fixed issues I was aware of and others that I was not.

    5

    Had a great experience with Melo Air, especially Gus and Jesus. These guys really care about their customers; it's not just lip service.

    They came out to my home to check on an A/C unit that went out. They spent a considerable amount of time diagnosing the problem and trying to fix it with replacement parts (wires, capacitor, etc.) rather than immediately trying to upsell me on a replacement unit (they clearly showed me and walked me through all the problem areas and the replacements they used). Ultimately, they determined that the compressor went bad and advised me to replace the unit (a 21 yr old Trane) because finding a replacement compressor may be difficult and likely expensive. They did not pressure me at any point and just gave me enough information to make an informed decision - something I really appreciate.

    I decided to replace the unit and they worked with me on the pricing and came up with a very reasonable quote. New unit is now up and running perfectly. Install went smoothly and rather quickly considering it was a rainy day. They even cleaned up (swept the floors) after the install was done.

    These guys are the best; highly recommended.

    4

    My air conditioner stopped blowing air all-together. Melo Air had it fixed the same day and was impressed by the fast service. I thought their pricing may have been a little high but am not sure, its been a long time since my AC was serviced. Overall happy.

    5

    Good A/C but they left the area sloppy. I called with a small problem and he said he'd come the next day, but he never came. He gave me a date for the installation so I cancelled something and waited for them, but they didn't come. Finally I called and he said they wouldn't be coming till the next day. Poor customer care because he should have let me know. Good price though.

    5

    I recently had Melo Air Inc. install an A/C system in my Tampa FL, condo. I actually live in Maryland and was not present, but I have to say the process went very well.
    Gus, the gentleman I dealt with at Melo Air was very patient and thorough in dealing with my condo mgt. company, the tenant, and the condo community main office. He supplied me with ongoing information during the process, including before and after photos of the work and email descriptions of what was going on.
    I have to say that although I was an " absentee purchaser", I am very pleased with Gus's and Melo Airs service and product.
    Greg W. 11/30/2018

    1

    So I waited 6 hours and had several updates that they were on their way. I spoke to them at 12 and they would be there after 6 PM. Now Melo installed my unit in 2013. They came out and were really helpful July 26th and identified the problem. Now a week later same issue and is a quick fix. I just cant get in my attic I'm disabled. So its 1207 am next day and I've waited 6 hours in my 89 degree house. I will give an update and explain my story and experience. I will create a website and will post my story and have others post theirs. Melo Air does need to be aware that customers can have a voice if the platform exist. I make platforms and am confident the message will be loud and clear. I will update google Facebook and Instagram and by end of week Tampa Bay will know about my experience with Melo Air and I will be able to share with others. My goal is to share my story with local news channels. Its important our community is aware of Melo Air and how they value their customers in Tampa Fl. It's a shame because the staff that came out was really nice and I thought I treated them well. Well i will go to my hotel room that i rented at 8PM when the communication became a little vague. I will update the post frequently and will direct the online community when the website is ready to spread the word about Melo Air.

    2

    MELO AIR did install my system and it was done very well. The Techs are very good and they did the job with precision. This was summer 2019.

    Unfortunately, the RHEEM unit that was installed is not of good quality as its compressor failed to turn on a week ago due to a part called “Contactor” malfunction.

    I called Gus, the owner, and he sent the tech who installed the system come out for a diagnosis. After going through the system, the contactor was replaced. All of this was fine as Rene, the tech, is fantastic however, the charge was excessive to do the repair. Especially when i used them for the installation and purchase of the unit. I was charge $319 with $99 just to come out and additional $219 to fix the issue. The piece that malfunctioned was to be covered but the bill did not reflect it.

    Needless to say it was huge disappointment as i will not be using his services any longer. As it turns out, i was going use him again for another unit this December but will be looking elsewhere for sure after the above experience.

    5

    Melo Air showed up to the job as scheduled and did a good job installing a new a/c unit. The crew did a quality job. Wendy who works in the office is very friendly and helpful. She emailed the permit information once the final inspection was complete. I represent investors purchasing homes so price point is very important, and Melo Air delivered a quality product and service at a reasonable cost. I will definitely contact Melo Air for future air conditioning service needs, as well as refer them to others.

    5

    Melo Air is a great company, they changed my old air. They did all the job in one day. They are very fast, and very good. My new air works perfect. My electric bill went down more than $200.00 dollars. Thanks Melo Air!!!

    5

    We had two mini splits installed in our home. Competitive prices. Great customer service and cleaned up after install.
    Fast forward two years later and we moved and Had them relocate our two systems to our new home, They came out the next day as we were on a time crunch, he even had someone to repair the wall for us.
    Hire these guys - they are great.

    5

    I had several reputable companies coming to my home they all said I needed a new AC and air handler, they all had different stories why I needed a new system. I then called Melo Air of Tampa, in less than 10 minutes Mr.Gus had the problem solved for a minor repair, my AC is working great again thanks to Melo air and their honesty, I recommend them highly.

    5

    Melo Air were excellent for the servicing of the HVAC in our home. The Technicians were on time (even a bit early) for our appointment and very courteous, knowledgeable and efficient. Definitely our Go-To for our future heating and AC needs.