HVAC reviews in Tampa, Florida

We have now had both of our systems repaired by Airstream. Each time, the process was painless and the price was the best we found. After using another (large chain) company to service our systems for years, we found out how bad we had it after we selected Airstream to move forward. We could not be more satisfied with our experience.

OVERPRICED AND POOR CUSTOMER SERVICE! Two calls were logged for the same problem because they don’t stock inventory of the products they sell. I was charged $450 for a simple job that took 30 min or less to diagnose and 30 min or less to install. They had to come out two different days due to not having the part in stock. I also wasn’t given a break down of the charges and the part was under warranty. The owner does not return calls. I have called and left multiple messages with no return calls. I used to be a long term customer (20+ years) but will no longer be a returning customer. I will definitely not be referring anyone to this company!

I had AirStream maintenance my AC recently. They were very knowledgeable answering all my questions. The tech was very friendly and professional. I will definitely will continue using them.

I have been using Airstream to service the air conditioning units at my business for a number of years. Kenny is always prompt, and never complains about spending an hour+ on the rooftop servicing our units in the middle of the Tampa summer to keep us cool. My experience with this organization has been great, so I decided to give them a call to look over my home air conditioning system.

I had a new Carrier system installed almost 4 years ago now to replace an aging and dying 16 yr old system. The organization I selected who shall only be referred to as being from Dunedin, sold me and installed a new system in November and everything was working great, until the heat of the summer started.

It was apparent from the beginning something was not right, as it worked better than the 16 year old system, but wouldn't cool my house below 80 degrees. I had the Dunedin crew in for a look and they assured me that my ducts were bad or my returns not properly situated, or I had too many west facing windows, etc.

I had lived in a warm house for 4 years when I finally decided enough and called Kenny in to have a look. It took approximately 30 minutes for Kenny to diagnose and fix the issue. It turns out that the company from Dunedin didn't correctly connect the unit, and it was stuck in "low" cool mode.

Kenny took the time to find out exactly how to get this system connected the right way, and now I am enjoying a 75 degree house, even when it's 92 outside.

I have found a great heating and air conditioning company who is knowledgeable, friendly and doesn't charge a ton of money for unnecessary repairs. I will continue to recommended Airstream to my friends and family.

We love Air Stream. Service is great, the technicians are knowledgeable and well trained. Kenny always gives us good prices for our rental properties and for our own home. Office team is courteous and responsive. We highly recommend them!

Airstream just installed 2 new systems in my home. They have been servicing my A/C units in Lutz for the past couple of years. Both units went way past their life expectancy. Airstream is always friendly, clean and professional. They show up on time, they fix my problems. They treat me fair. Thank you Airstream.

I am so grateful I called them for a 2nd opinion. First company we called when our AC started blowing hot air, came in, did quick assessment and immediately started quoting prices for new units and even had the various monthly payments for their finance plans memorized!!! I was referred to Air stream, and by 9:30 the next morning, my AC was up and running. The tech was so nice and genuine. You could tell he really just wanted to get us up and running and not JUST get paid. Obviously we all go to work for the $, but it shouldn't come at the cost of scamming people. Air Stream really came to the rescue for us.

Fabulous experience! From quick scheduling, stress free installation, to an excellent service. Highly recommending!

Air Stream did a great job explaining and assessing the issue and then completing the A/C installation. Crew worked diligently with minimal disruptions to us. Have been using them for A/C maintenance at home and office for many years and they are always professional helpful and informative. Pricing has always been fair and upfront with no surprises. We continue to receive exceptional service from everyone we are in contact with at the company.

TL:DR, Most of this seems petty until we get their response at the end.

After having an almost $6,000 top of the line mini split installed on property about 2 years later it started leaking profusely. We contacted Air Stream thinking since they initially installed the unit they may cut us a break on the service/repair. They quoted us $250 for a line clean which seemed a little high but probably fair.

She (Air Stream) then told us they would may be able to potentially make it out by the end of day or the following morning. Great!

End of day, no correspondence or contact - no problem
The next morning, no correspondence or contact... little odd but again, no problem - maybe they wrote our information down wrong or incorrectly?

We then reached out a couple of times to see if they in fact may have wrote down our contact information incorrectly. We need the problem fixed given Florida heat and trying to schedule around our own busy schedules. - only got voicemail.

Finally at around 2pm that afternoon we get a call saying that a technician is on their way and should be there in about 45 minutes. About an hour and 10 minutes later the technician arrives. Again, no big deal, not that late.

They call us saying no one is on site. Which we thought was odd since we had our property manager on site handling some things ,we check the cameras and sure enough she was not on site. We then reach out to her and she confirmed she was just down the street grabbing some things and would be back in less than 10 minutes.

We then called Air Stream back to let them know she should be returning in less than 10 minutes (mind you all of this transpired in less than 2 minutes, from initial call- to manager confirmation, back to Air stream)

The lady at Air Stream then let us know they would be passing on us to the next customer, could not wait the 10 minutes and said we should find another company to work with.

I was absolutely baffled until I came here to read other reviews with those exact words " you should find another AC company to work with"

Incredibly unprofessional that you could keep a customer waiting, not pick up, show up late, and then say you can't be bothered to wait 10 minutes after we had been waiting for over 24 hours for a solid confirmation. Given less than a 1 hour heads up, and then show up late, then to say you can' be bothered to wait 10 minutes while out to the gas station down the street.

Especially for a home that you installed the INITIAL AC unit on!

Ended up being a blessing in disguise since we found other highly rated AC companies and WAY cheaper rates that were punctual and not rude.

I'm happy with the service I received from Air Stream. I appreciated the fact that they were there to fix the problem, not up sell you on something you don't need. I was so glad they were able to work around my schedule. The technicians do awesome work, but it's the quality service that will keep me coming back.

Dangerous Employee: At approximately 7:15-7:20 am on 22July2019 on 589 southbound near Van Dyke exit, the Air Stream driver of the van with license plate LSF U61 (see attached picture) was driving extremely aggressively with the obvious attempt to intimidate other drivers. I was driving in the left lane and the driver was alongside me in the right lane. I had nowhere to go as someone was directly in front of me. The driver swerved out of the right line and towards my car multiple times. As soon as the driver was able to get behind me, s/he started aggressively tailgating me mere inches away from my back bumper at 80 miles per hour. When I needed to brake due to traffic slowing in front of me, the van nearly rear-ended me. I got into the right lane when I was able to, and the Air Stream van swerved in front of me and slammed on their brakes, intentionally brake-checking me several times. My two year old daughter was in the car with me and I do not appreciate such blatant aggressive intimidation tactics and putting my child and me in danger. I contacted the company about this event and they could not be bothered to respond.

Amazing company . The office staff is so friendly. My air conditioner wasn’t working and they sent Tim right away. Tim was amazing . He was so kind and knowledgeable. We know have air. This company is fantastic,

Great service, the tech was friendly and on time. My ac unit is 12 years old, they were able to fix the problem and have it running, with a lower price than any other quote I got. Can’t recommend enough!

Had schedule a tech to come out because ac is leaking. Was put on the schedule between 10am- 2pm. I get a phone call at 9am saying the tech is 15 mins away. I explained to the dispatcher that the appt was scheduled for 10am-2pm. I had to run an errand so I wasn’t home but I was 25 mins away. I asked if they could wait a 10 mins. Dispatcher told me the tech cannot wait by any means. Like I appreciate you guys being able to come earlier but I wasn’t expecting them to show up an hr early. Dispatcher told me they will need to reschedule for another day. Wow mind blown smh

I have used Airstream for years. Great company. Great people.

Dave from Airstream serviced My air conditioner this morning. He is super thorough and a great guy. Best technician I’ve ever had.

From the office staff to the techs I cannot say enough about this team. I attempted to work through my home warranty with another vendor and after 4-days of waiting to get the work complete I called Air Stream and explained the tough spot I was in with the Memorial Day weekend coming and still no definitive date on when my AC would be repaired. Air Stream sent David and the repair was completed within 30-minutes of his arrival along with a few pounds of coolant added to my system that was lost due to a leak. The home warranty approved company technician was going to cut the leaky valve, replace it with a new one and solder the lines, which would have required me to pay for nearly 11 pds of coolant out of pocket. Air Stream should be your first go to for all AC needs!

I’ve been using Air Stream Heating & Air Conditioning for regular maintenance on my AC, and I couldn’t be happier with their service. They always show up the same day I call, which is incredibly convenient, and their pricing is very affordable. The team is professional, efficient, and always makes sure everything is running smoothly before they leave. Highly recommend them for anyone looking for reliable and fast HVAC service!

I had a great experience. David came out to do maintenance on my AC unit. He was very knowledgeable and explained things well. He was also very professional and a delight to speak with as he was getting his work done. Will definitely be using this company again for any future needs.

I had an issue with my air conditioner not cooling, and after trying to troubleshoot on my own, I decided to call this company. From the moment I reached out, they were responsive and scheduled a technician to come over the same day. The technician was fantastic ; thorough, professional, and really took the time to explain what was going on. Turns out, the refrigerant was low, and the coil needed cleaning. He fixed everything promptly and made sure the system was running like new. It’s been cooling perfectly since. I’m so relieved to have found a company I can trust for AC repairs. Highly recommend their service!

I was worried about the air quality in my home after spotting mold around my vents. Prime HVAC came highly recommended, and they didn’t disappoint. Their technicians were polite and knowledgeable, taking the time to explain how mold forms and spreads. They performed a thorough air duct cleaning followed by an intensive mold treatment to prevent any future growth. The difference has been remarkable no more musty smells, and my allergy symptoms have reduced significantly.