HVAC reviews in Valrico, Florida
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Very polite and respectful. Amad was helpful and explained every step of the inspection process. Great job.
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Gary is always on time and has a smile on his face (even when it’s very hot outside). Gary makes sure the job is done correctly and cleans up when he is done. See you next time Gary.
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Professional service with personnel that know their profession. They are on time with their scheduling, come to the job prepared with the right tools/parts and leave the area they worked clear of clutter. I have had both maintenance and repair worked done by the company-nothing less than outstanding. Plus, they stand behind their work and they always make it right.
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The best in the business!!!! They care about your time and your needs. The techs are professional and friendly and the office manager Megan knows her stuff. Its great to see a team that actually knows what they are doing and and cares about their customers.
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Red's club member, this was our 2nd 6 month check up this year. Ahmed was very thorough in checking the unit and ensuring everything was working properly. We are very satisfied with MJames AC.
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Marlin James is a great AC company. They are always on time, courteous, knowledgeable and professional. Technicians Billy and Tony were both very helpful. They did a great job servicing our AC units. I highly recommend Marlin James and many thanks to Billy and Tony for getting us back in operation.
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Robert is an outstanding tech and Marlin James employee all the way around. He’s very knowledgeable, always friendly and respectful. He quickly diagnosed the problem, fixed it and was on his way. You can always depend on great service from Marlin James Air Conditioning.
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Pedro Campos did a great job. With mainenance the tech needs to be thourough. Pedro performed the maintenance on my other property as well.
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Marlin James and their technician Steven have been doing their best to resolve my a/c issue as we are dealing with a part supply issue. They have come out on the same day I call when my a/c goes out to get me cooled again pending receipt of the part needed to effect a more permanent solution.
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UPDATE: Three months of a new unit, which I am paying a huge loan on and now for the second time, the outside unit is not working. The claim the first time was loose wires, now it's in the 30's and I have no heat. This is unacceptable for a brand new unit. When calling for emergency service, I only get a call center which responds poorly with "the office opens at 8". It certainly seems to me that no one cares, I'd really like to know their definition of what an emergency is. I paid you over 9k for a new unit that does not work with temperatures near freezing, that is an emergency as far as I'm concerned.
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Marlin James did an excellent job of installing a microwave and installing a ventilation shaft from the microwave out through the roof. They coordinated with our roofing contractor to properly vent the exhaust out of our kitchen. They were very responsive, professional, answered all our questions and provided an accurate quote. I would definitely use them again for any A/C needs. Thank you Carlos and Marlin James!
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Always a pleasure working with this company. Repairman and serviceman are very knowledgeable and break things down in easy to understand terms. Also they are very quick and efficient.
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Thank you Gary for your service today. You are gentlemen and extremely knowledgeable and helpful. Gary you are extremely pack with patience as my father followed you around watching everything. Its who he is. Thank you for respecting him.
I absolutely recommend Marlin James AC & Heating, for their service, professionalism, candor, and integrity and wonderful technicians.
Lastly, I recommend joining the "Red's Club"!
Pat M / Bill M -
Adrian was focused and efficient. Most of all, he was a gentleman. Marlin James has never let me down. It hires professional and quality technicians. Thank you, Adrian!
Also, Red’s Club is an outstanding subscription. -
My Air Handler was covered and caked on with cat hair and dust so the Air Conditioner stop breathing therefore it stopped working. It was 90 degrees in the house! I called Marlin James Inc. and tech Steven Correll came late at night after hours and cleaned it up, all of a sudden then the air came back on, it can breathe again! Steven recommended to have the coils pulled and deep cleaned, so I will be scheduling that. Thank you Steven for explaining to me everything on the air handler that I need to maintain.
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🌟🌟🌟🌟🌟 Exceptional Service on a Sweltering Friday Night!
I can't say enough good things about Ahmad Bayyat from Marlin James! On one of the hottest, most humid Friday nights of the summer, our AC suddenly stopped working due to a clogged drain line. The house was quickly turning into a sauna, and we were bracing for a miserable night.
Ahmad showed up promptly, with a calm and professional demeanor that immediately put us at ease. Despite the late hour and the steamy conditions, he tackled the issue with precision and expertise. He diagnosed the problem quickly, explained everything clearly, and had the drain line cleared and the AC humming again in no time.
What really stood out was his dedication—he didn’t rush the job, made sure everything was running smoothly, and even gave us tips to prevent future issues. It’s rare to find someone who combines technical skill with genuine care for the customer.
Thanks to Ahmad and Marlin James, we slept comfortably that night instead of sweating it out. If you’re looking for reliable, top-notch HVAC service, look no further. Highly recommend! -
Our ac went out last night in this oppressive heat. I called Marlin James and in a few hours Billy and David showed up to help. Because of their diligent work, we are up and running. They were professional and courteous! Great customer service! Thank you!
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Justin was on time, professional and courteous. He communicated with me at every step of the process and cleaned up nicely. He is welcome any time.
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We have been a Marlin James customer since 2011. They have always proven to be a dedicated, capable, and effective company. Today's service was performed by Gary R. He was on time and completed the scheduled service of my air handler and condenser without mishap. He also provided essential information on maintaining optimal filtration in our home. Gary is a true professional who knows his trade, and I look forward to having him as our service technician again soon.
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Marlin James has been great since taking over our service, techs are always on time, always professional and informative!
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Very pleasant, knowledgeable guy. Let us know how everything looks and what he did for our maintenance. Great job.