HVAC reviews in Winter Park, Florida

4.8 based on 513 reviews Back to the listing
    5

    Hector was great came right out gave me an estimate which was the best of the 3 got a/c ordererd and was installed with professional expertise he had to reroute my drain system which he did an awesome job doing system is running great thanks Hector

    5

    Hector provides incredible customer service, is honest, and is helpful. I've used this company twice, and they're a pleasure to deal with.

    5

    Hector does an outstanding job and is always looking after what is best for his customers. He is reliable, dependable, and honest.

    5

    I had a great experience with HMS Heating and Air Conditioning LLC. Professional, efficient, honest technicians and exceptional customer service years after the unit install! Highly recommend!

    5

    Excellent experience! Hector was very polite and efficient. Very impressed. He answered all the questions I had. I will definitely call him again, if I have any future issues.

    5

    Hector is amazing employee you have. He knows his air conditioning business for sure!! Very professional and will always request him in the future when needed!

    5

    HMS heating and air conditioning LLC worked miracles with my AC replace my upstairs unit and outside unit installation was amazing and affordable prices The communication was wonderful, and they arrived on time to do the work. kept it nice and clean and neat I would definitely continue using them for my maintenance checks, highly recommended to all

    5

    Great experience with a new install. Hector is the man!

    5

    Hector is great, professional, knowledgeable and quick! Installed an AC unit in one day. Always reliable if you need something. Definitely would recommend!

    5

    Can’t say enough about HMS! I would highly recommend them for any and all AC needs. Hector was professional and very knowledgeable. Hector did a complete install for me, and was by far the best price. I had been quoted by multiple companies, and went with HMS. Great customer service!

    5

    Hector was incredible—quick to respond, honest, professional, and he saved me thousands of dollars after I was quoted for a whole compressor when in fact, only a capacitor was necessary. I will only use Hector in the future! Great experience!

    5

    What a find! Hector is THE REAL DEAL! We hired him to install a mini split in our garage and ended up having him replace our entire HVAC system. This guy really knows his stuff. We learned so much from him. He is extremely skilled in HVAC. He’s reliable, responsible, his prices are fair and he works efficiently. He was always there when he said he would be, and he kept an open line of communication at all times. He explained everything, gave us our options and shared his expertise and advice. Hector is super down to earth and friendly! We will go back to him every time we have a heating or air conditioning need.

    5

    Thanks Hector, for the quality of service provided by your company, HMS Heating and Air Conditioning. We sincerely appreciate your efficiency, gracious customer service, the level of detail and accountability you have demonstrated. My family and I appreciate the way you conduct business throughout this process.

    We were without air for 2 months working with our warranty company to bring about a resolution. After dealing with 2 companies that offered horrible services and showed no business decorum. And one company that my warranty company was not able to cone to tens with, we were fortunate to discover your company.

    From the start you provided a true ease and comfort in the way you conducted business. This gave me and my family the belief that we finally had the RIGHT MAN for the job. Thanks to your superior knowledge, customer commitment, and strong communication!!!!

    We will recommend your company to all of our family and friends. My family and I could not be more satisfied with your work, and we look forward to continuing to do business with you and your company. Thanks for turning our home from a hot box into a home of comfort and enjoyment again!!!

    Thanks
    The Best Family

    5

    Fantastic company and service. Hector is incredibly professional and helpful. He has replaced two of my AC units for me as well as completed repairs. Absolutely would recommend!

    5

    Fantastic service!! We found Hector when he was referred to us by a friend and he was very friendly and HONEST! Wasn’t trying the usual upsell that you tend to get from others, and he delivered on everything he promised in the timeline he promised. Highly recommend him to anyone in need of AC service/repair/replacement!

    5

    Hector came highly recommended from our neighbors and did not disappoint. We called in a moment of need as it was July our A/C was 16 years old and ready to be replaced. I called HMS and had a conversation with Hector about our old system and what he recommended I replace it with. He didn't try to over sell me or push to hard and provided an estimate at a reasonable rate.

    In due diligence I spoke to another company and they needed to make an appointment (which they were late for) and come to our house. Then they had to have this big sales pitch complete with flash cards. They told me how they don't hire criminals and and this brand sucks and they are the best and sell me stuff I don't need and then give me some inflated price. On top of that they didn't want to take no for an answer. Before this I had planned to talk to a third company as well but I couldn't sit through something like that again and accepted the bid from HMS.

    Hector showed up when he was scheduled. Did exactly what was promised and everything was installed cleanly and professionally. Can't ask for more than that.

    5

    Professional and trustworthy company. HMS Heating and Air Conditioning installed our AC unit in 2020. We were extremely happy with that experience. Our AC went out the other day (2024) and I called them for help. They responded immediately and fixed the problem (faulty capacitor) at a very fair rate. Another great experience. Highly recommended. Thank you!

    5

    Of the 5 quotes I got for a new AC unit, Hector’s was not only the lowest, but the most detailed.

    He showed up when he said he would, he explained what was needed and how it all worked, and installed it effortlessly. Hector went out of his way - at no charge - to make sure this nutty door a past owner installed was customized to fit the new unit.

    When I was worried there was an issue, a few months after the install, Hector came immediately and checked it all out.

    Hector is prompt, honest, courteous and out of his way helpful. Would hire him again in an instant

    5

    New AC Install - Couldn’t be happier with the outcome. Great service as well as great follow up. Hector is very knowledgeable and suggested exactly what we needed for our home. Would highly recommend to anyone needing any type of AC service from maintenance, repair or new installation.

    5

    Air Conditioning and Exhaust fans Installation: Impressed by Hector's Expertise and Professionalism with HMS Heating and Air conditioning LLC

    I recently had exhaust fans in two bathrooms and an air conditioning unit installed, and I'm incredibly happy I chose Hector's company. From the very beginning, I was impressed by his:

    • Expertise: He clearly explained my options, answered all my questions thoroughly, and gave me honest recommendations. He wasn't just trying to sell the most expensive option, but truly listened to my needs and budget.

    • Professionalism: Hector was punctual, courteous, and kept the workspace clean. He communicated clearly throughout the project, explaining what he was doing and why.

    • Pricing: His prices were fair and competitive, and he didn't try to upsell me on anything unnecessary. He even fit me into his schedule quickly, which I really appreciated.

    • Punctuality: Both scheduling and the installation itself were completed on time and efficiently. This was a huge relief, especially in this day and age!

    But what truly stood out was Hector is he checked in after the installation of both projects to make sure everything was running smoothly and answered any questions I had. This kind of personalized attention is rare and goes a long way!
    Overall, I can't recommend Hector's company highly enough. If you're looking for an honest, reliable, and professional expert for your air conditioning needs, look no further!!

    5

    Excellent Service! Affordable, knowledgeable and on time! Hector was the perfect combination of friendly and professional. I highly recommend HMS Heating and Air Conditioning LLC.