Home Services reviews in Decatur, Georgia

The ASAP crew was punctual, professional, and affordable for my sod installation. I have a few other landscaping jobs that I will definitely be using ASAP for. Highly recommend!

I reached out to ASAP to get a fence installed at my home. I was extremely pleased with the customer service and the actually job. Very friendly and professional staff and they stand behind their work. They’ve got a customer for life from me

ASAP Management has consistently come through for me and my family over the years. Whether it is landscaping a commerical property, or laying concrete for my home, they come through! They are punctual, professional, and polite and everything I look for in a family owned business.

Austin and his team were on time! Their quote was fair and they showed up and did all of our work in a couple days. Austin was very communicative and available to answer any questions.

These guys are great! Outstanding job on my retaining wall. Quick response, open communication. Austin, Mr Benton and their crew were professional, polite and very kind. I am already planning another project with them.

If I could rate them a NEGATIVE (-1), I would. Horrible experience!!

You have to pre-pay for a consultation, to which the were LATE!! Which caused me to miss my appointment and lose me MORE MONEY! It seems their time is valuable, but yours, the customer, is NOT!! When I called to find out what happened I got a rude older man telling me he would be there. I told him I couldn't give you any excuse for paying for your $25 consultation fee. The guy shows up LATE and had the nerve say he didn't know about my appointment and begged me to see the difference. AGAIN, I wanted my money back, and he said he could not do that. Well, the difference is they are TOO expensive. And I did not get my money back. This company only cares for their bottom line and not yours, the paying customer. When they want your money they are on it, you can reach them and they are nice.... boy did that change.

They took the time to send a representative out to talk to me and help me prioritize what was important to me in getting this work done. They then actually did that with as I needed and wanted at a great price. I will use them again.

I recently needed work done and didn’t have time on my side and Asap was there for me. Not only did they do an amazing job but customer service was incredible. I found them on Thumbtack and stated that I was in a tight spot with time and within minutes they contacted me. They sensed my panic and made sure I was taken care of. From the great job they did to the great price they gave me I will definitely be using Asap again in the future and be recommending to anyone who needs landscaping work!

I was pleased with the service provided by Austin, the salesman who treated me with respect and guided me through the process from start to finish. The two installers Rickey & Trenton who were very professional. They installed a beautiful vinyl fence, provided grading & seeding. Unfortunately, we had a delay due to the holidays, weather and supplier. Austin over communicated with updates on my project making me secure about the status. All in all, I'm totally satisfied with the work that was done.

Everyone at ASAP was kind and easy to work with. They were very flexible and accommodating with some scheduling issues. I couldn’t ask for a better experience with the office staff.

Austin at the site was professional and personable. The crew worked quickly and did a good job.
There was some un-intended damage to the property and Austin arranged quick and competent repair for me.

I would use ASAP again!

ASAP cleared out and pine-strawed a very neglected front and back yards at a property I'm renovating (as well as some other yardwork odds and ends). Their price was competitive with other quotes i got, but i felt like they were going to be more responsive and flexible as things "came up" (as they tend to do in hoarder houses and neglected properties). They DID under-estimate how much pine straw I'd need so I ended up having to pay more than anticipated at the quote, but the result was awesome they did a great job. I'll hire them again.

ASAP Landscape Management did an excellent job resodding a large portion of my backyard as well as adding fresh mulch and river rock to my garden beds. The team at ASAP and Austin in particular went above and beyond to accommodate my tight deadline as I was getting prepared for a get together at my home. Their professionalism and knowledge of landscaping was impressive and their pricing was more than fair especially given the quick turnaround and the amount of manual cut ins that were necessary around my pavers. I highly recommend this company for any landscaping needs, they're great to work with and you can tell they take great pride in their work.

We had an old wooden fence in our backyard that was turning into an eyesore. I contacted Asap Landscape and got a very fast response. Austin was happy to come out and discuss the project. After taking some measurements, we settled on a solid game plan. I’m more than happy with the quality of their work, and the for the fast turnaround time. Now we just wait for the little guys to grow up :)

Thank you Austin and team!

ASAP Landscaping was cleaning out the city retention pond behind my home which required passage through my yard with heavy machinery. Austin was professional and courteous in keeping me informed of what was going to and needed to happen to successfully clean out the retention pond. I appreciated the communication and clean up afterwards. Keep up the good work !

This company is very dishonest and deceiving. The contract and promises were unfulfilled . I had a drainage pipe installed and grass seed distributed . I can tell you the process was stressful and my yard is dirt and weeds . Their standards are not aligned with the amount they charge . Please do not get yourself stuck in this mess of a company. 8 weeks after seed (pictures attached). All the green you see are the weeds. Once asked if they would make it right they told me to look at the contract and that it wasn’t warrantied , if that tells you anything about the way they work. Waste of time and thousands of dollars.

Dissatisfied with the gate that was built on my property. I paid them but they didn’t return to fix the problems or follow-up on the initial “customer service” issues. This is what the gate looks like now. The wood and the latch affixed to it fell off the gate and the hinges are bent. The two sections no longer open because they’re dragging on the concrete driveway. I contacted them about these problems but have not heard from them. This gate was completed earlier this year, in April 2023.

I had an amazing experience with ASAP landscaping! From start to finish, the communication was excellent as they kept me informed every step of the way. They were incredibly organized, got the project done quickly, and met every one of my needs with professionalism and attention to detail. The office staff was great to work with, and I always knew exactly when the team would arrive. I’m so happy with how my gravel patio turned out, it looks fantastic. Highly recommend!

Avoid working with this company. It is sad to say but you only need one rotten apple to spoil the bunch. I was very hopeful this company would come through for me, but near the tail end of the project I started feeling concerned about the final quality of the completed work. (They also caused small amounts of damage to my fence and some of the pavers I purchased, along with taking 4 weeks to complete a job that should have been 2-3 days.)

I raised that concern to the management office and in an attempt to better understand my concern. The admin put the project manager on the call who then in turn berated me, raised his voice at me, and tried to discredit any concerns I had instead of addressing them and helping me feel comfortable that the project would be completed to the quality a customer would hope for.

I have never had such a surreal and negative customer experience in my life. I was barked at by the project manager as if somehow, I am the problem, like I messed up on the job, instead of treating me with the minimal respect a customer should expect.

If a company cannot manage criticism or customer concerns, cannot manage to be transparent and properly communicate about time frame and scheduling issues, and cannot patiently guide a customer through the customer experience without yelling and vilifying them, then that company shouldn't be in business.

Money invested has an expectation of value delivered and this company did not deliver the value promised.

If you are in need for quick, professional, and quality landscaping, look no further! I contacted ASAP to replace sod in front of my home and they confirmed me for the same day! The crew was timely, professional, and took pride in their service. See before and after of my service. Thanks again Austin and team!

Austin and his team were truly INCREDIBLE. I cannot recommend them enough. We needed a fence built and repaired in our back yard and from the time we reached out, ASAP took such good care of us. We had a scheduled visit to get an estimate the next day, and they immediately send a quote—which was incredibly fair. On top of that they had a vision for what our yard could be, and we hadn’t even considered some of the ideas. We now plan to work with this team to build our dream yard, and phase 1 was our gorgeous new fence. They also cleaned up some garbage in our backyard and are giving us a mow. Truly a one stop shop.

On top of their timely communications and amazing work ethic, they’re also a personable team and feel like family now that it’s all said and done. Can’t recommend anyone more than this team. Thank you Austin and ASAP for being great partners!

ASAP Landscaping did great work on my yard! They were professional, punctual, and very responsive.