Plumbing reviews in Honolulu, Hawaii

TJ plumbing recently finished repiping the copper pipes in my home, delivering high-quality work and maintaining excellent communication throughout the entire process. His services were highly affordable and the quality of work was excellent. For anyone seeking a skilled and fairly priced plumber, Anthony is an outstanding choice.

Tony is dishonest and untrustworthy in my experience. I paid him a $300 deposit to fix our clogged kitchen drain. After 6 DAYS from his initial visit, he finally replaces a pipe and goes around me and gets paid $500 from my sister with no $300 credit for my deposit. He refused to refund me my deposit. During our 6 days of hell w/ no kitchen sink, he tells me he didn't come to do the job because Ferguson's Plumbing was out of the specific drain cleaner he needed. Knowing what a BSer he is, I drove to Ferguson's and confirmed that they were not out of stock of that particular drain cleaner during the time in question. Of course, I stop using his services but my sister continues using him. He informs her that our water heater needs to be replaced due to a leak. I am immediately suspicious and call someone else to simply replace a pipe and that water heater is just fine to this day. I recommend you call anyone but him.

Workmanship was okay but the pricing was higher than expected.

Business was very unprofessional and charged for work that they didn't do. Called to discuss the work done and the owner was very offensive. DO NOT BOOK WITH TJ PLUMBING. NOT LOCAL. VERY VERY MAINLAND.

Was very satisfied with the quality of his work , would hire him again. Check out his sight…

Hired TJ Plumbing to plumb a sink to bar area of my living room.
Quality work, efficient crew, reasonable pricing. Would recommend.

Aloha! We had an outstanding experience with Pipe Masters!
We had a leaking outside faucet and a leaking toilet in one of our restrooms. After some research we opted to select Pipe Masters as they came highly recommended on Yelp. We made a phone call and spoke with Pili who quickly replied to us and was able to dispatch a technician for a free estimate in just a few hours. Devin arrived promptly in the given time frame and was able to give us a good estimate. He completed the work and went over everything he had done and even gave a few tips to keep our facilities in good condition long term. From the first phone call, to the initial inspection/estimate, to the completion of work, it only took 4 short hours! Much faster than we could've anticipated! Arvin called to follow-up on the service that was provided and answer any questions we had, in which we expressed our gratitude for great job! Mahalo Pili, Devin, and Arvin for providing us with such great service! We highly recommend Pipe Masters and will keep them in mind for future plumbing needs!

We have a major project coming up and found them to be very knowledgeable, informative and friendly. It put our minds at ease to have such great rapport and confidence from the very beginning. Don’t hesitate to call Pipe Masters for all your plumbing needs. Professional and trustworthy.

I called Pipe Masters back in February for an estimate to “redo” the main water line pipe into our house. I needed the transition from pvc to copper pipe redone, a new pressure regulator installed and a section of the copper pipe removed. Everyone I dealt with was very professional from the person answering the phones, to Arvin who patiently sat through me explaining my “odd” situation to understand what I wanted to do, as well as Bernard and apprentice Michael who showed up to do the estimate and work. Bernard and Michael showed up on time and were very courteous, attentive, and efficient. I like to watch and learn and Bernard was fine with that and walked me through what they were doing and why. I’m sure it slowed him down a bit but he didn’t show any irritation about it, so I am very thankful. :) The day they came it was wet and rainy and the area they had to work in was not the easiest or out of the rain but that didn’t bother them at all. They did the repair quickly without sacrificing quality and exceeded my expectations on the experience. I also got a call back soon after to check if everything went well and if I had any other questions. I would definitely use Pipe Masters again in the future and would recommend them to others.

It was a pleasure dealing with Pipe Masters. You can tell they take pride in their work and care about customer service. They also make safety a priority for their employees and customers, which is much appreciated in the midst of this global pandemic. I booked an appointment over the phone with Arvin who was polite and informative, and received an email and text to confirm my appointment. I was also texted when my plumber George and his apprentice were on the way and was able to track their route online so I knew almost exactly when they would show up. They wore masks, gloves, and did temperature checks, and were conscientious about keeping things clean while they worked. George explained things well and kept me informed about the situation and the cost, which was the same as I was quoted. Payment at the end was able to be done online, and I was given a company mask as a gift, which added a nice, personal touch. To top it off, I was contacted by Ryan after the visit, to make sure I was satisfied with how it all went. I will be happy to use them again if needed!

We contacted Pipe Masters based on our internet comparison — for our toilets that were acting up, not filling the tank, ghost flushing, etc. So glad we did! Very impressed with their service from start (appt scheduling) to finish (follow up from office supervisor to ensure everything went well) — they’re responsive, professional, thorough, honest, and personable. They’ll be our plumber for future issues for sure.

My team and I use Pipe Masters all the time to scope the sewer lines of homes we have in escrow. They always give you an update when they're on their way and are very efficient, knowledgeable and professional! Took the time to explain what they were seeing and answered all of our questions. Highly recommend them!

I can appreciate a business that is professional and responsive. Pipe Masters took me seriously from the beginning and took care of all my requests and needs from beginning to the end. Even when the job was complete, their after service was the same level of service as the beginning. AMAZING!

Pipe Masters is reliable and gets the job done! Thank you guys!

Izaiah, Pipe Masters' technician, arrived in the one-hour window. He introduced himself, and he asked me to show him where the work would be performed. After he looked at the work site, he gave me the estimate for the work which was hydrojetting. Hydrojetting was necessary to inspect the sewer line after it was cleaned. Following inspection, Pipe Master would determine what's the best approach for trentless rehabilitation of my cast iron pipe, if necessary. Izaiah removed and reinstalled my toilet. All is well. Additional work is recommended. I am delighted.

I enjoy hiring technicians that have pride in their work. I've used Pipemasters 4 times now and I was lucky enough to have the same tech and his assistant all 4 times. Repeat workers around the place make the job go easier. They know the house and it intricacies. Devin the tech and his assistant Micah are top notch. On time, polite, going the extra mile. Never had a call back from all of their jobs. The office dispatcher Arvin does a great job. Professional, detailed, courteous on
the phone. Its just how I'd like a company to run if I owned it.

We live in an older home and rust & buildup in our main line was becoming an issue. Pipe Masters hydro jet washed our line in a few hours and so far our flow issues have disappeared. The experience with Pipe Masters was great from initial contact online, via phone to set up the appointment, through the actual site visit with Pukana our tech. Professional, knowledgeable and thorough. 👍

I highly recommend Pipe Masters to everyone! They are friendly, courteous and super efficient! They do a great job at a very reasonable price!
Arvin the manager even called to check how things went after the job was completed. As well as go over the problem and solutions.
We have used Pipe Masters in the past and will continue to use them in the future! Thank you for such great service!
Lori K

I only give 2 stars because they were here fast for an after hours emergency issue. When I called I made it clear that we had an issue with 2 toilets and they quoted around $600 for both toilets + the emergency/after hours fee but then charged almost $900 and said that both toilets were fixed and able to use before leaving. This turned out not true as only 1 toilet was fixed, the second toilet was never even touched. $900.00 ? Seriously ? This is highway robbery. This company may show up fast but be ready to empty your bank account ! We have another issue we need a plumber for but there is no money tree out back therefore will Not be calling Pipe Masters back for anything.

Pipe Masters will always be our go-to for all of our plumbing and related needs. We just had another job completed yesterday. Whenever I call, scheduler Arvin consistently answers with warmth and friendliness. He is courteous, takes time to listen to, and makes you feel that you’ll be in good hands with Pipe Masters. Arvin follows up promptly via phone call, text, and/or email. The work that the technicians do is consistently top notch. They are able to undertake the most challenging jobs, to which we can definitely attest! George and Devon did our first job, and Bernard and Micah did our second. These technicians are extremely knowledgeable, professional, efficient, and pleasant. They communicate well so we know exactly what they will be doing and the cost involved. Pipe Masters is unparalleled in the work that they do and the aloha they extend.

For any of you who are looking for an excellent plumbing company, Pipe Masters is the company you should call. They’re friendly helpful and very knowledgeable.

Brian and I have been using them for many years, and we could not be more satisfied with their customer service or their work!

Over the years I have gotten to know Bernard, one of their workers, and I always want him to do the work .... although I’m sure there are others equally as capable, but Bernard has become very special to us and everything he has ever done has been perfect!

With Pipe Masters you will find Quality workmanship, friendly office staff who are extremely well organized, and the workers are always on time.

I strongly suggest not to even bother looking for anyone else, just called Pipe Masters! In my opinion they are the best Plumbing company that Oahu has to offer! Try them and I’m sure you will agree.

My shower head in my master bathroom was leaking. I knew the shower valve stem needed a replacement washer. I was busy at work and told my wife to contact a plumber. We contacted Pipe masters. They scheduled us for the very same day. A technician came by and told my wife he could not shut off our main valve so he could do nothing for us. He also told my wife we would have to schedule a shutdown with the Board of Water and replace the main valve. He also said the shower stems were obsolete and that we would need to tear apart our shower wall and replace the entire shower body. My shower has 16" x 16" custom stone tile. My wife called me just before he left. I spoke with him and told him I just had the water off a month ago for some other repairs. He said he wanted to do a good job and won't touch our work. He then billed us $174.00 for doing nothing. He said will get 50% back if we approve and performed the work that he proposed. He estimated it would cost at least $1000 possibly more including the shower tile repair.
The next day I shut off the water, pulled out the stem, went to Ferguson Plumbing Supply, and bought 2 washers. I had the work completed in one hour for less than $10.
PIPE MASTERS IS A CON if you don't know anything about plumbing. They hustle the uninformed.