Home Builder reviews across the US
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Jake was very helpful and knowledgeable.
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We love the attention! We have built many homes and their online portal that they use for communication is very nice
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Excellent home builder. Brought in a plan we picked out and they fit it to match exactly what we needed. We couldn’t be more happy with our dream home.
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Neighborhood Builders exceeded our expectations for our new home. The quality of workmanship, timeliness of response to questions, and overall interactions with staff were first rate. We'd heard horror stories from people re their home building experiences, not so with Neighborhood Builders. It was all good!
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961 South 95th. Street, West Des Moines.
Building a new home was not something we ever intended to do given all the stress, decisions and unknown costs that go along with it. When we chose Neighborhood Builders we selected them solely from our experience with living in one of their Home show homes they constructed at the Ridge in Echo Valley. This experience gave us an inside look at the quality they can deliver. Second big driver in selecting Neighborhood was finding a location where we could use them as our builder. That's not always easy but lucky for us they were developing the new Woodland Estates in West Des Moines. Unlike most land developers who are also builders they didn't require us to use them as our builder which in itself is a testament to how confident they are in winning the home build. That made selecting them as our builder feel so much better than if they made us use them just because they owned the lot.
Third part of the process was the design, budget and build process. What we thought would be the most stressful part ended up being the opposite. Neighborhood Builders has a a real gem in Lynn Neswold their designer. She led the design process which really navigated the budget as well as timing on the project. Lynn was outstanding helping us not just make good decisions but to feel great about them after the fact. I can't say enough good things about her and the team of folks that literally walked with us day to day through the build process from start to finish.
That last part of the process as anyone who has built a home is the final completion and follow through phase. With any high end home there are decisions we make that may not be what you end up with or maybe din't meet expectation. Neighborhood and Lynn delivered on that just like all the other phases of our build. They quickly reassessed what it is we needed and regrouped with a solution. I remember telling Jake up front before I bought the lot that I never wanted to build a home and would never build another one. Well guess what, wrong again. I'm not in the market for a new home obviously but if you are I would suggest Neighborhood and the "Lynn Team" Well done... -
This custom home builder is amazing! Great customer service, top flight craftsmanship, high quality selections, and over 50 years of building experience! What more could you ask for when building your dream home! My HVAC company Des Moines Comfort has had a close relationship with Neighborhood Builders for almost 20 years! Hundreds of happy homeowners from Jake and his team at Neighborhood Builders!
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Neighborhood Builders is a quality home builder. I have had my eye on their work, for 7 years, prior to my husband and I building our home with them. From Jake sitting down with us to design our home, to Lynn assisting us with picking out all of the details, to Adam keeping track of the money side of our project to Cory on the field making sure everything comes together...... they were all wonderful!
I felt comfortable with the entire build because I knew that with one email, they would take care of anything that I wanted to add, change or take away. We were no easy customers either. I'm super picky and hard to please and my husband is a commercial contracter. Between the two of us, Jake at Neighborhood Builders had his hands full.
We are just about ready to move in and I am very pleased with the construction, quality and especially the attention to detail. Our home has so many extras that are just the norm for Neighborhood. Things that I would have never thought of, that have just taken our house to the next level.
If you are looking for a home builder, stop your looking. You have found an excellent one here. -
I have worked with Neighborhood in the homebuilding process for the better part of three years now and the quality and attention to detail in their homes is second to none. From design to the selections and through construction they make the process seamless and are extremely easy to work with - not to mention some of the best people you will come across in the industry, all while building beautiful, state of the art homes. They also continue contact even after closing to ensure everything is up to standard, I highly recommend reaching out to them if you are looking to build a new home!
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We have gone through the building process with Jake and neighborhood Builders twice now. We feel very fortunate that both experiences were very positive. Jake has the ability to truly build a home that fits your vision. He and his design team (Lynn) and staff go above and beyond covering every detail throughout the building process. There are no surprises as every purchase is itemized and detailed in the app in real time.
Communicator is excellent and all questions are addressed promptly. Jake, Dave and Jim and team are well respected by his contractors (which says a lot). We would highly recommended Neighborhood builders for building your new home. -
RCI are the go to Professionals. When we decided to build a home we look into many builders but found that RCI had the highest rating for quality and service. From the beginning of the journey, they handled every step with respect and professionalism. Our project manager Troy Szalay let us know every move he made. He answered all questions and concerns immediately and always reassured us.
The day of our walk through I had tears in my eyes. Troy had helped us realize our dream. I will always speak highly of RCI Builders because they care about the end result, which is the customers satisfaction. -
in addition to being a part of the RCI family, I've had the opportunity to build my very own home with RCI Builders! Troy was our Construction Project Manager and I could not be more grateful to him for being attentive to detail, informative and always patient with me. ;) I would honestly recommend RCI to any friend or family member looking for a genuine and hard working team to guide them through the complete home building experience.
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RCI is currently building a house for my wife and I that is nearing completion. We have been working with Sara Crum as our sales representative and Brick Click as our project manager along the way. Sara has been our advocate from day one, has always been very responsive, and has worked very hard to accomplish our objectives along the way. Since we have broken ground, I have worked closely with Brian and we have been extremely impressed with him. As an attorney that practices in the area of construction law, I had very high expectations for the build process. I can say with without a doubt, that Brian has met or exceeded those expectations at every step of the way. In spending 5 minutes with Brian, it is obvious that he takes great pride in what he does and his work product is a testament to that fact.
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We built our home with RCI in Hickory Hill nearly 1 year ago. I am giving a rating of 5 for one main reason, and that reason is for our Project Manager, Troy.
As with any new build there are certainly things that do not go perfect. Or do not turn out the way you hoped or thought it would.
But every single step of the way Troy was right there as our advocate making sure things were as close to perfect as possible.
Even in one instance when we experienced a large problem well after closing, Troy took our call and played the role of advocate once again until it was resolved.
We absolutely love our home. RCI is beyond blessed to have Troy. -
RCI built our home for us. They were a great company to work with and had a systematic friendly way of getting you through the construction process that was helpful. They are a semi custom home builder which allows you to make changes to things that you would like. Our project manager Brian was great to work with and informative about the process. They use very skilled tradesmen and very good products. We would use them again in the future.
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From our first walk thru at Luck Farm our experience has been nothing but wonderful. The contract process, design center, construction has been completely transparent. Myself being in the commercial construction industry and knowing the challenges 1st hand of the supply chain and labor, I will say RCI has done a World Class job of managing through all of those challenges as transparent and compassionate as any Contractor I have experienced. They have helped my wife and I build our forever home to enjoy with our family and friends for years to come.
Michael Morris -
We used RCI builders to build our first home and we enjoyed the whole process. The people with this company are wonderful, communication is very good and they will build you the home you want. We've lived in our home for a little more than a year and are still so very pleased with our home. Furthermore, the quality is several steps above you will get with the Big Builders and you'll be so thankful for the attention to detail.
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I always said we would never build a house because I thought it would be too stressful. The team at RCI made me very happy we chose to build. From our first encounter with Katelyn Gwaltney at the model home, through construction with our project manager, Troy Szalay, to service with Ben Fritter, the process has been efficient! The team is patient, knowledgeable and responsive and have been a pleasure to work with. I would definitely recommend building with RCI!
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We built our house a little over a year ago. This was our second home build and we are very happy that we chose RCI for this build. We worked with Brian Peay. He was very good at communicating with us through the entire process. I feel Brian and RCI went above and beyond what they had to do. It felt like they built the home for a family member.
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We chose RCI to build our "forever home", the "Lynn" model, in the Fall of 2021. Most definitely not the easiest time to build a new home, amidst supply chain issues, laborer shortages, etc. But our Project Manager, Josh Kegel was right by our side, every step of the way. We received weekly updates, always received timely replies when we had questions, and in the end, we were told by our independent home inspector that our home was "one of the cleanest new builds he had ever seen". While the process of building a new home is stressful, Josh always took the time to communicate and keep us in the loop, which in turn took much of the stress out of the equation. If you are searching for a high quality new build, RCI is your builder! And if you are fortunate enough to have Josh as your PM, you can rest assured that you're in wonderful hands.
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RCI Builders built our house and it was a great experience. Everybody we worked with was great. Bobby Jackson was our Project Manager and worked with us from start to finish. He has been very professional throughout the whole building process. Communcation was always there whenever we had a question or concern with Bobby. He kept in touch and updated us on everything. I would refer both RCI Builders and Bobby Jackson to anyone looking to build. Thanks Bobby!
David and Linda Cotton -
We closed on our new home on November 17, 2017, and have reached the end of the 1 year home warranty period. I waited until the year was up to post my review because I firmly believe service after the sale is important.
Now that we have been in the house for a full year I can honestly say R-CI built an awesome home for us.
Their Build On Your Lot program was perfect for us. Our project manager, Ray, did a great job with his oversite. The sub contractors did a very good job. Tim, their warranty person, is great and even responded to an HVAC issue on a Saturday morning. The ladies in the design center helped us design The perfect home for our lifestyle.
Patrick, one of the owners of R-CI, walked the lot with us before we closed on the property, and helped us place our home perfectly on our 6 acre lot. Todd, the other owner we dealt with, helped us design the perfect home and even called a few days after we moved in to make sure everything was completed as we expected.
All in all a great experience and we have recommended R-CI to friends who are looking to build as well.
Based on our experience we feel confident we made the right decision.