Home Builder reviews across the US

As a first time homebuyer, Darren and Mici made the process seamless! They were always available to support and were patient with the amount of questions we had. The community and townhomes are gorgeous and are in a great location.

I am currently in the process of closing on a new home in Talinn, and working with Dominic 'Mici' has been an absolute pleasure. The entire experience has been incredibly smooth, thanks to Mici's professionalism and attentiveness. My endless stream of questions has been met with prompt, thorough, and—dare I say—pleasant responses! I truly appreciate Mici's dedication and knowledge, which have made this exciting milestone in my life feel seamless. Highly recommend!

What a wonderful experience. Darren and Mici made us feel at home from the start. Then Bobbi Jo, Letty, Linda, and Britni were extremely thorough and patient with all our questions. The entire D.R. Horton Team is truly professional. Thanks again.

Horton Homes are awesome especially in Desert Ridge. The entire staff from sales to after move repairs has been phenomenal. Darren Welker is very friendly, shared all the details and was always available for our questions.
It has been a great experience and nothing else!!
Highly recommend Horton Homes to others and make sure to work with Darren or Aimee.

I recently purchased a home in Talinn Desert Ridge and had an outstanding experience. All the way from the sales team to the construction delivery every person at DR Horton was terrific. My Sales Executive Darren was very easy to work with, provided regular updates and was very responsive and patient with my question. I would highly recommend Darren as he made this very pleasant and smooth purchase process.

We recently visited D.R. Hortons Talinn subdivision at Desert Ridge. We love the vibe of the community. The neighborhood is inviting and well thought out with plenty of nice landscaping and common areas that cater to a variety of interests. We love the floor plans. The homes are nicely layed out and are beautifully decorated with a lot of upgrades and modern touches. We had excellent customer service from the sales manager, Mici. He made us feel welcome, was very knowledgable and answered all of our questions. The homes seem to be a great value for the area.

We couldn’t be happier with our decision to move forward with this builder and community. The homes are beautifully designed with high-quality finishes, and we love the open-concept layout and smart home features.

The builder was great to work with throughout the process—very responsive, professional, and they kept us updated every step of the way. The sales team exceeded our every expectation and then some.Even after we moved in, their customer care team followed up to make sure everything was running smoothly.

The neighborhood itself is peaceful, family-friendly, and really well-maintained. We love the walking trails, playgrounds, and the sense of community here. Plus, being so close to Desert Ridge and City North makes life very convenient.

Highly recommend this community and builder to anyone looking for a great place to call home!

Overall, great experience with the D.R. Horton team!! Jose and Darren in the sales office were fantastic to work with. Paul, the assistant superintendent made the walkthrough process super simple and has been very helpful!! Love the neighborhood!

From start to finish, the process was smooth and well-coordinated. Your team’s professionalism, responsiveness, and attention to detail made a great impression—not just on me, but on my clients as well. Communication was timely and clear, which made it easy to keep everyone informed throughout the transaction.

I truly appreciate the collaboration and dedication Talinn at Desert Ridge by D.R. Horton. It’s always a pleasure working with builder partners who value both the client experience and the partnership with agents.

Thank you again for your outstanding service—I look forward to future opportunities to work together!

I was looking for a smaller home that had at least a small backyard, 3 bedrooms and garage for myself and pup. I stumbled on to these townhomes and found they were perfect for me! Plenty of space, 3 bedrooms, loft, 2 car garage and a nice side backyard. I was the fourth to move in so was fortunate to pick a lot next to open space. Darren and everyone in the sales office were very friendly and helpful. They answered all my questions and let me constantly come and look at the house while they were finishing building it, so I could measure spaces and plan for my move in. These are nice because they are more of a duplex where you only share one wall. They don't feel overly on top of each other. The driveways are small so hard to park a car on them, but with two car garage not that much of a issue. The street is a decent width for townhome development. Not really much parking for guests though. I have the Hartford model which is a little over 1700 sq feet. I liked it because of the open first floor plan and tons of cabinet space in the kitchen. They have been very good so far, about fixing warranty issues quickly. Overall, speaking for myself, I love my house and living in this neighborhood. Now that my street is almost done, and occupied, I'm enjoy meeting a lot of nice neighbors!

I left a 5 star review after closing.

This is a disappointing turn of events but this is a warranted change in this review. The wine cooler/fridge was not secured properly in my 700k+ home. This was brought to the attention of my castlerock agent the day of closing 3/30/2026 as of 4/10/2026 it has not been addressed and there was no effort made to correct it. I ultimately had to call their number reach a different agent and request her assistance. Similarly this new home was missing its fridge when we did the walk through but placed before closing. The ice was left on in the fridge but the power was cut after closing. This left a large puddle of melted ice on the wood flooring right in front of my fridge. I was given a warranty number to call to get this addressed. If this is how we treat paying customers who likely bought one of the most expensive homes in this community, what sort of care will you receive?

As a small business owner it really pains me to leave a negative review but as a business owner myself, I know how important reviews are when customers are making a decision of who to do business with.

—————prior 5 star review left ——————

Cristy Simpson was the agent I worked with. She was helpful and prompt. We saw the home in March and closed on 3/30. CastleRock seems to be fair in their dealings but I have not moved in and cannot comment on quality yet. Home is beautiful and their process was all mostly good.

Interlinc, their internal bank was honestly a huge waste of time. They connected me with Caltex broker Joshua Wilson who made this purchase possible with my timeline.

Very happy with our purchase from Jerilyn, really nice home in great neighborhood.

The absolute worst builders to work with. We had the worst experience trying to buy a house with this builder and would never recommend them to anyone. After doing research I see just how horrible their reviews are and now I know why. The lenders are the absolute worst and advised us to do things I later found out were huge issues. I was told by one of their loan officers that it was best to quit my current job and find one that was compliant with their requirements. I did just that because I was told “it’s fine, even if you make your current job give you a w2 for 3 weeks. As long as it states that then you are fine and we don’t check up on you after”. Me being the naive and unknowledgeable on the home buying process, I went with whatever was said so that my husband and I could close on our home. Later we were told by the president of Castlerock Communities that the bank never planned to work with us and we were basically strung along in hopes we would back out of the deal so they could keep our earnest money. We are newlyweds and saved up to place that money down. Our mistake for ever trusting this company. Instead of just denying us and letting us search for a house we could afford, they knew they could get some money out of us and that’s exactly what they did. After this HORRIBLE experience with them. We just closed on our first home in a beautiful neighborhood in Rockwall with the best lender and realtor in the DFW metroplex. They made the process so easy and completely redeemed the home buying process for us. Funny how castlerock and their preferred lender said it was us that was the issue and no bank would work with us. But this seemed to prove wrong once we went with individuals who cared about their clients and focused on getting them into houses they liked rather than getting whatever money they could. They strung us along for months and say I lied about a job offer. I provided them with a letter that was given to me for an opportunity I got and was going to take so that I could satisfy underwriting. How stupid I was because they claimed it was not real and I was left to blame for the entire situation. I was very upset that anyone would accuse me of forging a letter. Especially since I would never do this in the position I am in (I’m a nurse and health science professional) . I then scrambled for whatever job opportunity I could get and had to be very careful who I went with considering the last issue. This was exhausting and I was stupid to ever have listened to this company. Do yourself the biggest favor and do NOT go with Castle rock communities or the lenders they have. Lucky for us we had an amazing realtor and lender we had originally wanted to work with that got us the house of our dreams. Only reason we changed lenders is because they offer all these incentives you can only get with THEIR lenders. I will be making sure I share this experience with anyone and everyone! Hope that money was worth it for them to keep. Had they just refunded the money because the mess was the result of their lenders and zero communication, then we would have just respectfully parted ways. Their lender Heather went as far as telling our sales consultant that she didn’t wanna deal with us so to go through the sales consultant for everything loan related. Really? So unprofessional. Overall 0/10 experience. Thank God we ended up happy in the end, but this builder was atrocious.

Very upset with this builder, I will not say names because, I simply don’t like to ruin peoples lives.
This builder technically likes to scam First home buyers.
The amount of money that me and my wife lost because we had no choice but to terminate the contract.
They make it seem all pretty and stuff until the very end. They give you no choice either live house broke or loose all of the deposits you put into the home.
Also they allow there sub contractors to drink on job sites. Found beer cans around the construction site.
I could have lawyered up if I wanted to but I’m very nice of a person.

Jerilyn was absolutely great to work with! Please go visit her at Castlerock (Solterra) for your new home in Mesquite !

Bought my first house with Jerilyn, I was overseas but she made it work with the time difference and international wire transfers. Best sales experience I ever had. Home is awesome and 1/3 price of same in plano. Best decision we ever made. THANL YOU JERILYN!!!

Absolutely LOVE this community! The purposeful use of landscaping and the Amazing amenities center sold us on Solterra. We were able to choose our lot location and model from a large selection at CastleRock. The floor plan is exactly what we were looking for in our "forever-home". We loved the design process and all the options available to make the house truly feel like our home. Our realtor walked us through the entire purchase/build/closing, and the Construction Manager and Sales team kept us up to date throughout the process.

CastleRock Solterra was an amazing place to host our team event! From the moment we arrived, everything was well organized and welcoming. They provided food, drinks, and folders with detailed information, which made the experience both comfortable and very informative.

The homes were beautiful, the space was perfect for collaboration, and the level of detail shared about the community and properties was excellent. The customer service was outstanding attentive, professional, and truly supportive of agents and their teams.

A special thank you to Jerilyn Perrin, Sales Consultant, and Heather Smith, Loan Officer, for going above and beyond to make sure everything ran smoothly. We felt genuinely welcomed and appreciated.

I’m very grateful for the hospitality and look forward to hosting future events and collaborating again. Highly recommend!

I bring it to his attention that they are destroying my splash guards and he tells me he will no longer cut my grass.

This company was great to work with. They are a talented group of people who really work to understand the needs of their customers and exceed expectations. Highly recommend.

Exceptional Home Builder, great company to work with.