HVAC reviews across the US

I’d love to write a good review but can’t because Rob strung me along for two weeks and never did any work. He cancelled two appointments and rescheduled them a week out. He didn’t show up at all for the third appointment. The fourth time He finally showed up , but forgot part of his equipment!! Imagine! The last appointment time and date - he never showed up, never answered his phone, never returned my calls.
I sent photos of the house and chimney. He accepted the job and didn’t think it was a challenge. Not sure why he chose to do or not to do business this way. I’m a retired Army veteran - I like a persons yes to be yes and no to be no. Sorry Rob! You may be a good sweep, but I guess I’ll never know.

Rob was awesome! He was genuine and very honest! He got us fixed up for fall! We had some repairs and now we’re good to go for this winter!! We will be using him for all our inspections and repairs to come! Definitely recommend him!

I started calling Chimney Sweeps with good reviews. Had a difficult time getting a person to respond while calling around. Getting a chimney sweep to respond and then actually listen to your problem before their inspection (yes after some payment) is a problem - not with Rob. He gave me ballpark figures based on pictures I sent him. I expected him to suddenly jack his price as he looked around but he did not give me any nasty surprise. I even offered to pay more because I asked him to do more for my peace of mind. To repair the crown he applied a coat of his compound and repeated it again after the first coat had set explaining all along what he was doing and why. He certainly has been doing this for a long time. Lastly I found him very personable with a delightful Robin Williams smile and laugh. He left saying he would be back if there was any problems! Deleted all other Chimney sweeps I was trying to reach after doing business with Rob

Fast, friendly, and affordable! Called and they were here the next day! Will use again!

I am extremely please with Rob’s Chimney Sweep! He was able to get me in the quickest and had the best pricing. Not only was he professional and knowledgeable, I appreciated him taking the time to show me how to work everything and answering my questions since I had never used the fireplace in our home before.

Rob bragged about how he was the best in the business and basically trained everyone at the other chimney repair business we looked into. He promised quality work, made it sound easy. He came yo our home and pretended to work. He left us with a half painted fireplace and a promise that the issue was fixed. The first time it rained after that, water poured into our fire place like a waterfall. Clearly he did not fix the problem at all. We spent weeks trying to get in touch with him. When he finally responded to us he promised to make it right. He set up an appointment to come back and promised to fix it. He showed up hours late, sat in his truck for 20 minutes and then left without ever calling, he didn’t come in or anything. Now he won’t respond to us, and we are just left with a fireplace that turns into a waterfall and we are out $700. I would not put your trust in this person.

I highly recommend Rob, he is very friendly and knowledgeable about his work. He went above and beyond to make sure my fire place was in tip top shape. I will be using him again for sure!!!

Just moved and needed a chimney sweep because we dont know the history of the house. Rob inspected and cleaned our 1980s prefab fireplace quickly and communicated well.

I had been recommended to use him from several friends and he had glowing reviews from them. He was very responsive at first, but then ghosted me two times in a row and never showed up. He also left my friend with a broken dryer. Do not use him.

Highly recommend! Quality work, service with smile, above and beyond. He did a thorough job on the massive masonry fireplace in the middle of nowhere location. Explained details along with the detailed job. He is honest, knowledgeable, and careful. Arrived on time and was courteous enough to call ahead to see if arriving early would be possible. His rate/charges are comparable to others in the industry. Everything looked better after he left. No mess left behind and with beautiful results to the fireplace. I asked him if he would also clean the dryer vents while there. Which I didn’t think about when scheduling the fireplace. He was happy to do it. Adding, the two dryers work way better now. I already scheduled the next years cleaning.

I’ve used Rob’s twice now and have had 0 issues. Rob is very personable and walked me through the process and what to look out for to make sure the fireplace was in good shape. Cannot recommend his service enough!

I hired Rob to clear out a very long and winding dryer vent, and he and his team easily cleared a significant build up of lint. When my dryer still errored the next day, Rob came out for free and helped me research and discover what was going on (my dryer’s computer couldn’t understand that there wasn’t a blockage because the dryer monitors airflow indirectly through temperature and back-pressure, so a long, restrictive vent looks exactly like a lint clog to its simple algorithm), plus he called me later to share some potential solutions he researched! Affordable, great customer service, and skilled!

Reliable and friendly service. Had our two chimneys inspected and cleaned. Scheduling was easy and Eric arrived on-time. The inspection and cleaning were well done. The final report included several before and after pictures.

Eric came to my house to perform an inspection and sweep. He was very professional and knowledgeable. He gives you a full report with photos and walks you through his findings. I was very satisfied in my service and would recommend him to any of my friends.

From requesting information to having someone come out and take a look at my fireplace, my dealings with advanced chimney cleaning has been one of the best customer experiences I’ve had anywhere. Shelby gave me more than enough information to get started when I called in, and Eric went above and beyond in running diagnostics on my fireplace and optimizing its performance. I couldn’t be happier, they made this super easy and pleasant. Thank you guys so much! 10/10 recommend.

Let me begin by saying that Advanced Chimney cleaning is the only company I will be using moving forward. Shelby is very professional she gives you all the info regarding your appointment time, date, she reminds you the day before your appointment to confirm. When Eric arrived he tells you exactly what he’s going to do regarding the work. In my case it was my fireplace that was not working, Eric explained the process and took the time to give me a full report on the work that he did. Not only did he fix it but made sure everything was in good condition that included checking for electrical failures, gas leaks. If you are looking for someone that fixes fireplaces, or clean chimneys then I hope you give Advance Chimney cleaning a try! You won’t be disappointed with their services.

Eric did a fantastic job with chimney sweeping and inspection. I called them out due to some concerns I had and the bad news is no more fires in this fireplace. Better safe than sorry. I still would recommend him for your work

Wow, I don’t think we’ve ever in a long time. Had a company do what they said they’re gonna do and we’re on time and we’re clean and did an amazing job and they were careful on the roof and were thorough than this company. We have multiple fireplaces, propane, fireplaces, wood fireplaces, and he worked on a mall got them working. Got them safe got them up to code Which they were not and safety was his first main concern. Thank you so very much and I know we will definitely see you again soon Debra Kipp.

Awesome experience. Eric and his team were able to replace our gas fireplace with an electric one in one day. They were professional and did a great job. We definitely recommend them,5 stars!!

Very pleased with the professional and thorough service Eric provided us. It’s easy to see that he is very knowledgeable in his craft. He not only did a wonderful job cleaning our chimney/fireplace, he diagnosed issues, and probably just as importantly, provided several reasonable solutions moving forward. I will definitely be recommending Advanced Chimney Cleaning to my friends and neighbors.

Eric arrived on time. He was courteous
and competent in his work. He pointed out problem areas and gave knowledgeable and reasonable
solutions. I would recommend him for any fireplace/ chimney repairs.