HVAC reviews across the US

4.7 based on 940092 reviews Back to the listing

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    5

    Chris is very professional and did a great job sweeping my chimney and cleaning the fire place.

    5

    Great response time to calls, my fireplace has never been so clean. Very impressed by professionalism and calls returned in timely manner. Great customer service.

    5

    Chris with Scott’s Chimney was great. Took care of the service on time and as promised. They are great to work with. Thank you Chris.

    5

    They came out and did a chimney swept and dryer vent swept. Very nice and did a great job.

    5

    Professional, courteous and ON TIME! Price was fair and he did a great job! My pellet stove is 20+ years old and it looks like new!

    5

    I have never used a chimney sweep before. I found Scott's somehow while searching on Google. Glad I did. I was not sure what to expect and Chris Scott arrived on time, did a thorough job, and was how we say, dirt cheap. I did not know my pellet stove could work so well. I recommend his service to anyone needing a chimney sweep.

    5

    The best cleaning my stove has had in years. It makes me wonder what the other guys were doing up on my roof. Not cleaning the stove pipe that's for sure. This place is wonderful. Chris is wonderful. I highly recommend him.

    5

    I met Chris today for a pellet stove cleaning. My stove hasn't worked properly for long while.
    Chris did a magnificent job cleaning my chimney and pellet stove.
    He also took the time in explaining the mechanism of air flow which has never been discussed with prior chimney sweeps. Now I realize why my stove wasn't working properly and covering everything in my house with black soot.
    Thank goodness I had the good fortune to meet Chris. He is cordial and very knowledgeable and reasonably priced. I recommend him highly.
    He made my day!!!
    Kathy Cooper

    1

    Beware of 5 star posts from 5 years ago. I had service today 6/7/24 and had to question if he actually got onto my roof. I never saw him up there working on my Chimney. I saw him place the ladder next to the house and saw him climb it And look at me in my back yard. Never heard him walk on my roof. Never saw him on my roof or take out a Chimney sweeping brush. He arrived looking bothered. Never said hello. Walked in And began setting up which took 15 minutes. He was here and gone in 30 minutes. Charged me 180$.
    Never said thank you for my business, just handed me the bill and took my check..... drove away...
    I still don't believe he cleaned the flu..... just no time to do so......
    I don't recommend this guy ever! Very dishonest! Rude!
    And dust all over my fireplace....
    The money paid for the service was outrageous!

    5

    Chris did a great job getting our gas fireplace up and running again. Would very much recommend ...

    5

    Chris was very responsive to our initial request and got us scheduled as his time allowed.

    We had not serviced our gas in insert in quite a while and he really improved performance explained what was going on with it and made it look like brand new. We don’t really have a before picture, but this is almost a 18-year-old unit and it seems to be running like new!
    Highly recommended for any servicing needs you might have

    5

    We are so grateful for the service. We moved into our house a few months ago and the fireplace hadn't ever been cleaned. There was over 20 years of soot and you could'nt even seen the fire. Scott did an amazing job! It looks absolutley stunning now! You can see the fire and all of details of the logs. He did impressive work and we plan to seek his services in the future! We also love that it is a veteran owned business!

    5

    Fantastic Job!!! I had two fireplaces that didn't work. Perkins put electric inserts in both. They did what they said they were going to do! A+ from me, I couldn't be any happier! Thank you Perkins!!

    5

    This is a great company with exceptionally great customer service. I would recommend to everyone.

    5

    Excellent service. Techs walked us through everything, reassured us all was ready to go, did an outstanding job on a safety and seasonal check

    5

    Very friendly & professional, and they showed up when they said they would. I would certainly recommend them to friends and family. From contacting them, to scheduling the appointment, they were great. Janeana was great to correspond with!!!! Cheryl

    5

    A friend of mine used Perkins for a wood stove install, and highly recommended. I reached out to them with an odd rehab project, and they were great to work with, very helpful.

    5

    As first time owners of a home with a natural fireplace we wanted to make sure everything was good before we started using it. Jordan came to do our chimney inspection and was VERY helpful and knowledgeable about everything. Answered every question I had (and there were alot 😊) VERY reasonably priced as well. Looking forward to working with them in the future.

    1

    This is not what I would call a dependable company. Initial contact was a service call to sweep chimney and install new gas fixture. Service person told my wife that the chimney didn't need cleaning and left stating he was not licensed to inspect the gas line. Three months later we finally got the fixture installed even though it was onsite on day one. Today, when I closed the damper after running for first time, there is so much debris behind the damper it jammed on my attempt to close, and when I tried to adjust it, debris continue to fall into the gas fixture. My suggestion is find another company.

    5

    Noticed movement in our chimney inside the house. Family members who had dealt with Perkins strongly recommended them, and the problem was resolved. They were able to diagnose a lack of support for the hearth in the crawlspace, and a non-functioning tile outside which allowed water to erode the chimney base. Very thorough and explained everything with the precision of a surgeon. I would recommend Perkins to anyone with an issue. They will diagnose and solve to solution. The Top Hat embellishes them as traditional in their craft; the communication, attention to detail and professionalism makes them the best in their field.

    5

    This company does good, honest work at a fair price. They cleaned and fixed the chimney of our 60-year-old house so that we could use the fireplace again. If we can find a used fireplace insert, we will definitely call them for installation.