HVAC reviews in Boise, Idaho

4.8 based on 1477 reviews Back to the listing
    5

    American was easy and great to work with! It’s easy to see that Justin and his team put customer first. Deakin assessed the issue and had us all fixed up in a couple of hours.
    Will be my first call with any future issues and I highly recommend American Rooter & Drain!

    5

    If I could give a million stars I would. This has been the most professional business I've ever dealt with. From the office staff to the plumbers themselves, they make you feel like family!!! And that's a big deal for me. Chris was so informative with everything, like anything we asked, even if we should know it, he answered it. It makes me so proud to be customers of this business. That sounds funny to say but they are saving our livelihood, our pipes are so bad, if they wouldn't do this now, we would have lost a lot!!! I will be forever greatful for everyone at this company. God bless them!!!

    5

    Trevor and David did a fantastic job today. Trevor was through, knowledgeable, friendly and polite. Highly recommend American rooter and drain.

    5

    Porter did a great job clearing our drains and explaining the process. He was very informative about possible future needs, and super friendly yet professional.

    5

    Great customer service! We called 2 other companies but nobody was able to give us a clear answer. Once I called American Rooter I felt like I was finally getting somewhere. Chris Fierros was very knowledgeable and was able to answer all of my questions and concerns. He was able to camera my line and show me exactly what the problem was. Not only did they fix my issues they offer a V.I.P membership. The membership has come in handy with my furnace tuneup. If needed I would definitely be using them again. Would recommend to anyone.

    5

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    I wanted to thank James, Kyle and Ryan for putting in 3 long days under my home replacing incoming and outgoing plumbing pipes throughout my crawl space! There were many other repairs in the main level as well. They worked diligently to make sure I had running water at the end of each day! Excellent team while working and explaining what and why things had to be done. Thank you guys, Sue
    Dominic has also worked with me on heating and cooling and assessing plumbing problems, very helpful and explains the problem thoroughly.
    I also wanted to send a shout out to Porter for making sure my AC was ready to go for the Spring and Summer. Last but not least Colton finished up the plumbing that couldn't be reached and put in a liner for those unreachable areas. It is also good to know that American Rooter and Drain stands by their work and leave you with the peace of mind if anything should fail, they will fix it under warrantee.. That is so important to have a company stand by their work!!!!

    5

    Porter came out and really did an excellent job. He was professional and a pleasure to have out.

    5

    Trevor and Dominic did a great job with all our plumbing needs and cleaning out our pipes. Thank you for being a great company! I would recommend them to anyone!

    5

    American Rooter is my go-to company for all my plumbing and HVAC issues. I've had nothing but positive experiences with everyone I've interacted with. Drain cleaning, hot water heater repair, furnace repair, ac repair, sewer line repair, trenchless pipe repair, well pump repair they can do it all!

    5

    Trevor came to our house to clear a plugged toilet which mysteriously grew a cement wall in the drain. He was able to plow through it and saved the day. He was super nice and helpful and an asset to this company. The price was right and I will definitely use American for all my plumbing needs. I highly recommend both Trevor and the company smart enough to hire him.

    5

    Mason and Porter five star plus very professional knew what they were doing. Polite answered all my questions. Definitely compliments your company.

    5

    “I can’t say enough about Chris Fierros and his team at American Rooter and Drain. Their professionalism, dedication, and commitment to doing an outstanding job are truly unmatched. They originally came out to replace my mother’s sewer after every other company kept offering temporary, ‘band-aid’ solutions. Chris provided a permanent solution by installing a cured-in-place pipe without tearing up the entire yard.

    What could have been a very stressful situation was handled with such ease and care that it took a huge weight off my shoulders. The coolest part is that they didn’t hesitate when I asked Chris to show me all of their equipment and how it works—they were patient, thorough, and happy to explain everything. They turned a daunting problem into a breeze, and for that, I am incredibly grateful. From now on, American Rooter and Drain will be my go-to for all plumbing and HVAC needs. Thank you for your incredible work and for bringing peace of mind to my family!

    5

    Tavious did a phenomenal job, very knowledgeable and made sure we knew all over our options.

    5

    David and Jason were professional, friendly, and transparent helping clear our drains. Everything was explained clearly and made the fix a pleasure rather than an inconvenience.

    5

    American rooter and drain did an amazing job installing my Septics Drain field thank you for all your hard work and thank you Chris Fieros for making it all happen and being the supervisor on this project I couldn’t imagine handling my
    self !!!!

    5

    Trevor and Jason were very thorough with their explanations, friendly and took time answering all questions we had about the work to be performed. We were notified when they would be here and they arrived as scheduled.

    5

    Thanks Porter for coming out and getting the house checked for winter! Got my furnace checked, with my membership. ARD techs are always friendly and happy to be patient with my dogs.

    5

    You can see the excitement in my eyes at the start of a big plumbing replacement job *said no one ever* 😂
    Seriously though, I appreciate Trevor's honesty about the reality of our old house's pipes. He reassured us he was happy to just clear our sink as we had called in for. But a real overview was needed and other plumbers have only offered quick fixes.
    The photos he took and the time he spent in investigating and explaining how everything worked (or was likely to NOT work all of a sudden) was done professionally but he was also very personable.
    Dominic provided more evidence of the needed work and got us set up with a quote and easy financing right away. Looks like we'll be on the schedule for new pipes and water heater next week!
    Well, here's to unpleasant news being a decent experience. Update on the finished job to come!

    5

    Highly recommend, especially if you can get Travis to come out! Very professional, friendly, and knowledgeable in what he’s doing!! He was in, had the issue fixed, and out again within an hour! Completely turned the day around.

    5

    Excellent work done at my home by these two technicians from American Rooter.

    5

    I finally have peace of mind since using American Rooter’s services!! My well water system was leaving my family feeling very nauseous for a few months, after visiting with my functional practitioner, we were able to rule out a number of things, but, ultimately, were stumped at the source of of our symptoms. As a last ditch effort, I decided to have our water tested (since we were collectively experiencing the nausea). That’s when I called this company. Upon arrival I was impressed with the professionalism both on the phone and in person, company marked vehicle and attention to detail. As a mother, I especially appreciated the shoe covers that they used while working in my home. After a very thorough inspection of our water heater, running a camera through the pipes, and a look at the facets, the tech then recommended going to the source. A separate crew came out to dig up the well and that’s when we found our problem AND validation for my concerns! A pipe was leaking water and recirculating it into our well 🤢 luckily this is a new home for us, and I can’t imagine how long the previous owners were drinking the somewhat contaminated water 😢 I am SO thankful for these guys and for all of their help, I recommend them to everyone who needs plumbing done. Thank you!!