Home Services reviews in Meridian, Idaho

My tech, Riley was friendly and professional. He worked fast and efficiently. Closed my gate and was respectful of my property. I am happy with my lawn service.

Tino the TruGreen specialist came to service my lawn was very friendly, and great at answering all my questions. He has been doing a great job spraying for weeds and fertilizing. There has been a tremendous improvement in the appearance of my yard. Thank you,

Hopefully Michael can figure out how to repair my lawn and make it look the way it should.

True Green is a very good company to work with and talk to. When you have something to say, they listen.

This review is intended for the local TruGreen who services Nampa, which I have assumed is this location. As a whole the experience was less than stellar. Often leaving messes behind without cleaning up, like fertilizer on the sidewalks and driveway. The promise for a greener lawn did not happen. I shared this feedback with them when the last tech noted there was grub damage even after they had treated twice. I ultimately cancelled my services with the company due to no improvement with the lawn and actually seeing a degrading lawn. During the cancellation I shared the frustrations with the company in which they offered to remedy by sending a supervisor out to inspect and offered aeration and reseeding. The final service is what prompted the 1 star review. The supervisor they sent to inspect the property simply stated they arrived to the residence and saw the lawn was doing better, but when validating through Ring camera systems and my work from home job validated the supervisor never actually made it to the residence. The final summary stating the grass was improving to cease their commitments without a visit nor follow up is unacceptable. I would invest money in every avenue other than TruGreen in hopes for a greener lawn.

we purchased an existing home that was just over 10 years old in 2016. I spent two years trying to get the lawn to come back. Lots of dead spots, thistles, dandelions, and crab grass. I couldn't get my lawn to recover and it was starting to get worse.
I called trugreen to have them come out, one summer in, all of my issues are gone. Lawn is lush and green, highly recommend them!
Update:

The technician was only going to treat the front lawn, until I asked him to do the back yard. He said that his notes only said the front lawn. He did go ahead and treated the back yard.
I want to know why after six years of service they would only say to do the front yard?

The service itself is mediocre, but the real issue is the lack of professionalism from their technicians.

Be warned: this company operates on a subscription-based model. They will automatically schedule service for the following year without requiring your confirmation. If you try to cancel, the technician will claim they can't do it and direct you to call the office—by which point, the first service has already been completed. Then they aggressively pursue payment for a service you didn’t knowingly approve.

Buyer beware.

This company was good for a while until the technicians showed up and didn’t even knock and left then lied and said they knocked. I have cameras. They will charge and charge and charge for things that may or may not have been done. I called to have my aeration set to be my last service and canceled my account over the phone. I then received 2 more charges for treatments that they couldn’t have done because no one was living there as I had moved.

Got an aeration estimate from TruGreen of almost $700 for them to do my lawn. I rented one and did my lawn and 2 others for $42. What a scam!!!

We used TG several years ago and the service was less than expected for many reasons. We signed up again this year and it has been awesome. If/when I have a question/concern I contact Steve, the local rep, and he handles everything. This way I avoid all the corporate bs. We highly recommend TruGreen.

Someone who works for this company came into my place of business and was rude, disrespectful, and outright disrespectful. If the treat people like that in their downtime then I worry about how they treat their customers.

Pretty disappointed overall. They follow the script, and if that does not work they flounder. Try other such services before this one. They might do better.

Flower beds are damaged, the service is inconsistent, management unresponsive. No recommendations are being made.

I have already left numerous reviews, everything is still good, I recommend this service.

I wish there was. 0 star option. Their product and delivery of product are sub par, but the reason for this review is their employee Zach that came out today was told by my 88 year old grandma that we will never use their services again because they’ve done a bad job, and he laughed at her in front of my 12 year old son 😡

We hired them this year to eliminate clover from the lawn. They said it would die in 2 days. It didn’t even slow down. They came out again to repeat the treatment and I watched the girl doing it, she didn’t even hit the clover she hit other parts of the lawn. It’s a big lawn, she brought a push sprayer rather than a ride along and I was peeking out the windows and she didn’t even do half of the front lawn. The next guy who came out said he had a work order for only the lawn around the house, and not the acre out front where the clover was. This was the 3rd time out to fix what they hadn’t. He called the company discovered they had received the call, had the work order but didn’t do it properly and were coming out a different day to do the entire lawn and not half. They came out a couple days later, 3rd clover treatment. Surely it would die in 2 days. Didn’t even phase it. Today was the 4th. This has gone on for months and this lawn has NEVER looked worse in the last 42 years. Weeds have literally taken over since trugreen came on scene.

Also, Zach left his truck running while working so you know he was only out here a few minutes. My toddlers thoroughly enjoyed the truck blasting wanna be a baller by lil Troy, but when he got in his truck and backed up I ran out there and asked his name and he said Zach, why? I said I’m complaining about you laughing in my grandmas face and dismissing her in front of my son and walked away. Dude sat in my driveway for another 24 minutes milking the clock playing on his phone. I wish I got paid to sit in my air conditioning and laugh at old ladies while pretending to spray an entire lawn

It was so nice talking with Thomas today. I expressed a couple of my concerns regarding one plant that may have gotten some drifting chemical. Thomas was very kind and concerned with what I shared. I also shared my concerns regarding one that after two weeks I was pulling weeds out of the rocks …I expressed to him I wanted a really good layer of weed killer this time and he made it happen. I would love it if Thomas came to my house every time from now on! Great customer service.

Spoke with the tech when he arrived. Let him know that our dog was sequestered, but to make sure the gate was closed. Basically told him where I saw weeds in the turf. Unfortunately, wasn’t here very long and I had asked him to let me know when he was done meaning to re-knock the door and I usually get receive paperwork. And I am assuming that I’ll have to keep my dog inside for a full hour, because I did not get a chance to speak with him before he left.

I wish I had a before picture, but I will give you the after results. There’s just no comparison on how phenomenal the change and look of my yard until now.

I’ve used TruGreen for several years unfortunately service and communication went downhill. Requested to have service after 4 pm any day of the week just because of my dog. Every tech that came was in the morning the last tech blocked the dog door then didn’t unblock before left then left gate open. I called got no where was told a supervisor would call me. I finally called them back was told we both will call you tomorrow nothing again so canceled. Then of course all the call backs were happening but little to late.

From the representative that signed us up for this program to the tech that came out and put the fertilizer. And weed killer on the ground. He was very polite and very professional great company.
Jim