Plumbing reviews in Nampa, Idaho

Had an emergency at our business on the grand open. Vance arrived within 30 minutes and saved us. Couldnt recommend more. Awesome service.

Roto-Rooter truly went above and beyond for me! Their team, Rick, Jon, and Riley, were very knowledgeable, courteous, and efficient in resolving my plumbing issue. The technician explained everything thoroughly, and the service was completed in a timely manner. I appreciated their professionalism and would highly recommend them for any plumbing needs.

*What I liked:*
- *Prompt Service*: They were responsive and able to schedule a visit quickly.
- *Expert Technicians*: My technician was friendly, professional, and knowledgeable.
- *Transparent Communication*: They kept me informed throughout the process.

*Overall Experience*: 5/5 stars. I'll definitely use Roto-Rooter again if I need plumbing services.

Service level was great - customer service level is excellent. Techs are knowledgeable and patient. Nick and ponz specifically are great. No real complaints so far.. as long as everything keeps flowing, everything is good. Thank you guys for everything!

Water heater went out this morning!! Panicked I called Roto Rooter! Spoke with Trish who was amazing and assured me it was no problem they can have a tech on site within the hour! Sure enough! Vance knocks on my door shortly after and saved the day!!!!! Water heater up and working and I can finally take my hot shower!!! Thanks Roto rooter for being amazing and saving my day!!

Vance was great! Super Friendly, professional and fast! Came in got the job done in a quickly timely matter and even suggested preventative measures! Highly recommend 🙂

Riley was very kind, knew what he was doing, and rescued us from a bad clog that prevented us from being able to use any of the toilets, showers, etc for over 24hrs. The problem got a little complicated but he was very knowledgeable and figured it out for us. He also came later after hours which was so so appreciated! Would highly highly recommend!

Anthony was amazing! He came out quick and was able to determine what was wrong. Then spent most of the morning fixing it. I have a toddler and he was so friendly with him too. The price was great as well.

Tub wouldn't drain, called on a Sunday and Riley came out within a few hours. Super friendly, explained what he was gonna do, had it fixed in no time and cost me way less then expected. Would 100% recommend.

Riley, Lee and Alex did a phenomenal job at getting us squared away. Riley assessed the problem quickly and let us know what the course of action should be. Once we said go, he, Lee and Alex moved things along in stepwise and predicted fashion. No surprises and a completely thorough job. Really appreciate their professionalism and successful outcome.

Josh was amazing. Got here within a half hour of my call. Service was quick, he was friendly and kept me informed the entire process. Great job Josh.

Riley was a great plumber! He has great wisdom and was able to share a lot of that with me to help my understanding. He was very efficient with his work too. Only thing I would change would be the cost, but it was at the same time worth it because he fixed what I couldn't fix.

Vance was awesome. Came out on a Saturday and got us all lined out. Plus. So clean. Nooties on him and his equipment wheels. Tool great care of our home

I LEFT A 5 STAR REVIEW AND I TAKE IT BACK! DEAKIN cane to fix my sink was here for a couple hours and everything is worse than before. The sink was clogged clog is gone but they left without finishing their work so what now they have to come back? The sink is falling off the wall. it is leaking and all of the stuff they moved out of the bathroom and where “putting back” FOR AN HOUR is just on the floor in the hall. Fix it! literally holding up the sink with my hand thank god for the piece under the sink covering the pipes. notice the bucket under the sink we had to add because they just left and it is already leaking. not cool.

We had a minor plumbing emergency on a Saturday evening, and Vance was our hero. What initially started out as a twenty minute "we can totally handle this" cartridge swap turned into a "our 30+ year old poly-B pipes clearly *can't* handle this" problem when the connection between the pipe and the supply line sprung a leak as we turned the water off.

Vance was not actually on call that night, but he took pity on us (or more likely his coworker who called and asked for an assist) and stopped by after what should have been his last call. He was knowledgeable, professional, and had us sorted out in about an hour for a very reasonable price given the day/time. He offered to have the remediation team come take a look for mold or other hidden water damage which we declined, but we will absolutely be calling the Nampa Roto-Rooter team the next time an "easy" DIY project goes sideways.

Piss poor service!!

Exalent service, they always have what you need

My plumber asked if they had supplies, they said yes. I sent a runner to pick up up and they say they don't have it.
I call and ask if they have it, and they say yes, they Should. I sent my runner back, they don't have it. DOUBLE CHECK YOUR INVENTORY DON'T JUST SAY YOU "SHOULD" HAVE IT.

Where do I start, I was running all around Boise and Nampa trying to find some special plumbing fixtures which nobody else seemed to have. I was on a wild goose chase and finally stopped into Standard Plumbing Supply in Nampa. I believe the Lady who greeted me was Haily, she was WONDERFUL! She actually had the first part I needed in stock but I needed two of them. After checking she found another one, we were on a role. So I asked about another part and she had that too, I was surprised! Last but not least, she actually gave me a part I needed which matched perfectly to the existing finishes I was looking for. She actually gave it to me, I was IMPRESSED! She also gave me a break on the other plumbing parts on top of all that! She was really helpful and kind, professional and knowledgeable yet down to earth. I was so happy to get all my needs met in one place. Thank you so much! I'm a happy, happy customer and will continue doing business with them. Please check them out, you won't be disappointed!!!
Thank you!
Kevin

Sabrina and the Standard Plumbing Supply Team were very helpful with replacement parts needed for my Moen faucet. She was kind enough to give me the replacement parts and saying they were covered under the warranty! They have an extensive selection of fixtures and I highly recommend their five-star service.

This review is for the customer service; we did not end up buying from them.

I had called this establishment because they were listed as authorized dealers for Blanco products. We just moved into our new home that has a Blanco Super Sink, and we wanted a stainless steel sink basin rack. The woman I spoke to at first didn't understand what I wanted, and then went to look. She came back on the line to tell me that they could special order for me. I thanked her and hung up.

A few days later (yesterday) we drove down from our home in Star. The gentleman that met us, whose name is Rick, I believe, was very nice and attempted to help us. We explained what we wanted and he said we would have to wait for a woman to be free to help us. I'm not sure why.

We waited a bit, and then Rick said that we could leave our name and contact number, and they would research and call us. We thanked them and left. It's a 30 minute drive down from our home, but we didn't mind.

In the meantime, I began to think about my conversation with Rick. He was interested in the color of our sink, and since we wanted a stainless-steel sink rack, I couldn't see how that mattered. I wondered if he misunderstood me. Ultimately, I ended up buying the rack from Bed, Bath, and Beyond. I called this morning just after 7 when they opened, introduced myself, informed the gentleman that I was no longer in need of ordering our item, and to please pass the message on to the appropriate person, which would be Rick.

Just now, about 2 pm, Rick calls to tell me about the "sink" we wanted to order. He made no mention of my phone call this morning. When I clarified that we wanted a stainless-steel basin rack, he said that he thought we wanted a sink. I told him that we didn't need to order it any longer as I had purchased it already, he said, "Well we can order that for you." I restated that I had already ordered it, and we then hung up.

In summation, Rick was/is a nice guy that was sincere in trying to help us. However, the miscommunication concerns me for any future business there, as I'm fairly certain that I mentioned wanting a basin sink rack and not a sink. And the fact that the gentleman this morning did not pass on my message to Rick also gives me pause for thought. Most places are a 30 minute drive for us from Star. I'd be inclined to go to another plumbing supply store before returning here.

Furnace repair not anticipated,but appears to have solved problem. Harley was communicative, thorough, professional & knowledgeable allowing for repair to be done as agreed