Reviews of local pros in Addison, Illinois

Beware of Pines HVAC / Duct Cleaning. This duct cleaning service is worthless. I hired this company for HVAC duct cleaning at their advertised price of $239, for my 1 bedroom condo that only has 1 return air duct and 4 ceiling vents. While the technicians arrived on time, they were unprofessional in demeanor and seemed upset I wouldn't allow them to perform inspections for "additional service that might be needed". I explained to the technician that I didn't want or need additional services and only wanted the HVAC vent cleaning service performed per the order I placed with his office. He didn't even remove the vent covers and proceeded to place a large hose against one of the ceiling vents, (and in doing so damaged the ceiling paint considerably). When questioned how the other vent openings would be cleaned he said it didn't matter that all the vents are connected together. The technician then said he would wait in his car and let the machine run for 20 minutes. The technician came back, removed the vacuum tube, still never opened any vent covers, and showed me that the filter in the machine had some dust. (Of course I have no way of knowing the filter wasn't already dirty from a previous job.) Needless to say, after the technician left I opened the return air duct vent and it was full of dust and debris just the same as before this service was performed. I'm now left to hire a painter for the ceiling area that was damaged by the technician along with hiring a more reputable service to clean the HVAC ducts. Pines HVAC cleaning service is a waste of time and MONEY!!!

Even as it cooled, the air coming from my vents seemed heated. Dylan verified everything and did coil cleaning first. Heavy dust was eliminated by air duct cleaning. Dryer vent cleaning enhanced airflow. Furnace cleaning was severely needed. Blower cleaning made things run smoothly. Mold Treatment and UV light installation offered extra cleaning.

My guys!!! Old school service!!

I took a formal dress of my daughters that had punch stains and they got it completely cleaned. friendly staff. highly recommend.

We were doing spring cleaning and decided it was finally time to get our ducts cleaned. The technician was very knowledgeable and even showed us a video feed from inside the ducts it was full of dust, pet hair, and even some old debris. The team worked efficiently and left no mess behind. Since the cleaning, the air has felt much cleaner and there’s noticeably less dust on our shelves.

Behind every load of laundry was a quiet fear — the dryer ran too hot, the clothes felt too warm, the airflow seemed off.
After cleaning, the dryer returned to a cool, confident hum. The homeowner said the relief didn’t hit suddenly — it settled in softly, like peace finding a place to rest.

When I realized the dryer was taking nearly three cycles to dry clothes, I made an appointment for dryer vent cleaning. Caleb, the technician, removed a length of lint that had solidified inside the wall pipe. He clarified that it can be risky if lint gets to the heating element location. He measured the airflow after thoroughly cleaning the vent line from inside to outside. The dryer now operates considerably more coolly and dries clothes in a single cycle. Also, he examined my air ducts and suggested that, particularly in the summer, coil cleaning could enhance general air circulation.

After cleaning my HVAC system, I observed a significant increase in air quality. There are no more residual odors, and my allergies have diminished. This service is ideal for anyone who wants to improve their home's indoor air quality.

I trust Comfort HVAC/Duct Clean completely. They are transparent about their services and pricing, and they deliver on their promises. It’s hard to find such reliable service these days!

My air conditioner began producing loud noises and was not cooling the house adequately. After an inspection, I was informed that the coils were unclean and the refrigerant levels were low. My air conditioner came back to life after a thorough cleaning and recharge! It now cools faster, operates more quietly, and I've noticed a decrease in my energy bill.

Very helpful and took care of my problem

Technical support is non-existent

I love their geothermal units

I've installed alot of these systems for Feeler Service Co.

Poor quality and even worse service outrageous prices for unit and parts and service calls are useless do not buy run.

Our company has installed hydro-temp for 30 yrs and would highly recommend them .

Horrible customer service. They do not answer their phone. When the service man finally showed up he took his time and talked mostly small talk. My problem wasn't with the unit, but with the water pump and he told me he couldn't help me with that..... but instead of just leaving he continued to stay and explain all about it and more talking. THEN I got the bill for the HOURS that he was at my house SMALL talking and NOT FIXING ANYTHING!!!!!

Do not buy this product. You can not get it repaired without a palm pilot that Hydro Temp will not sell you. My system has been down for 2 weeks while I search for a palm pilot that will download their diagnostic program. 7 year old unit is basically useless now

Parts are not available, have to have other companies make the part. They couldn't even give us the specs on the parts to have them made. Come to find out they bought the parts from Grainger and when Grainger discontinued the parts then they were discontinued permanently. They never call you back and I wish I could give them negative stars. Heat has been out for weeks!

We have had nothing but problems with our system, it has only been installed for 3 years and we are going to have to rip it out and start over. That's $20K down the drain! We are pursuing legal action against this company - they are fraudsters.

First winter equaled first service call, 3 calls within the last two weeks and still not fixed. It is now Saturday night on Memorial Day weekend and the unit is completely out. They “offer” emergency service for outrageous rates and it apparently doesn’t matter if you have had them in and out of your house constantly or not. Terrible unit and terrible customer service. I wouldn’t recommend this company to anyone.