Constraction reviews in Aurora, Illinois
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Spectrum Restoration has done work for me at two different properties on multiple occasions. The carpets look brand new when they are finished and their prices are very reasonable. Having them clean the carpets annually keeps the warranty in tact as per the manufacturer requirements and prolongs the life of your carpet. I would highly recommend Spectrum Restoration!!
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We had Spectrum come and give us a quote for a mold job. They did a very thorough job in evaluating and explaining what needed to be done. Although we decided to go with someone because of a bunch of other work that needed to be done on our house, their staff is very knowledgable and friendly and I would highly recommend them.
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I had some concerns regarding mold at my small business. I worked with Brody and Jason, they were both really professional and friendly and they answered all my questions. I feel they gave me an honest opinion regarding my options. We didn't end up needing to work together but the level of service and kindness I experienced ensures that if I ever do have more serious issues in the future, I know who I'll be working with and referring to all my friends. Thank you so much for the help and advice!
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I am really impressed with this company. I spoke with Brody over the phone and he was very helpful. He came out to look at the damage, and it was clear he had our best interest in mind. We ended up not needing restoration services, but if we ever do in the future we will definitely be contacting Spectrum.
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Spectrum Restoration brought my wood floors back to life! There were several high-traffic areas where I thought the surface coating had worn off but was surprised to see it was actually that dirty! I thought cleaning my floors on a regular basis was enough and didn't even know you can get your hard wood floors professionally cleaned. Working with both Brian and Jamie from the company made me feel like a VIP (even after they patiently answered a thousand questions) ~ I like that!
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I have been using Spectrum for years. Truly professional group, guys who work there are very courteous and most importantly do the job right the 1st time. All ways appreciate their constant communication and honest feedback. Top notch company!
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Spectrum Restoration is the only company I trust to clean our property. They are always on time. The techs are polite and explain everything they are doing when cleaning our carpets. They will come and pick up our area rug and bring to their shop to clean and deliver back to our home. I would recommend them for any service they offer.
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I don't have anything negative to say. I had a water pipe leak which in turn soaked the carpet in my bedroom. Derrick was the first one out and took time to assess the situation and explain it to me. He was happy to answer any questions and very personable. He brought out other workers and they set up the area with dehumidifiers and fans. They surrounded the perimeter to make sure to keep the area confined. Unfortunately it took several days to dry the area, however I am very pleased that I didn't feel like they were trying to take any shortcuts. They made sure it was thoroughly dried. They maintained contact and came out daily to assess. All staff were easy to work with. Derrick has even followed up with me weeks following the completion to be of any help he can be! Gave me a lot of useful information. I can say that should I ever need water restoration in the future I will not hesitate to call spectrum! Thanks again for your kind service!
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I have had to use Spectrum twice...first was a Sump Pump failure that involved removal of carpet in our finished basement and second was a toilet overflowing from upstairs through to downstairs. Water is a tricky thing and you want to be sure you get it handled right to avoid mold. Speed is the key and Spectrum responded quickly both times!
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I’ve used Spectrum many times over the last 5 years and I can’t say enough about them! They are professional, are always respectful of my home (wearing blue boots over their shoes), they put up guards around the corners to protect my walls from their equipment & I know the guys are background checked which I appreciate.
They’ve cleaned the carpet in several homes of mine as well as my mattress and pillows.
Spectrum also repaired my carpet after my dog chewed it. You literally couldn’t tell where my dog ripped up the carpet when Spectrum was done!
I look forward to using Spectrum to clean my tile and wood floors.
I highly recommend Spectrum to anyone who needs their services, you will be impressed! -
Russell & Jason have been extremely helpful from the beginning even during 4th of July weekend! Russell was out to our house within an hour of the initial call. They were professional yet personable which means the most to us! Took the time to explain & do what was needed to get everything dried up. Cleaned up the mess & made us feel comfortable getting things taken care of while we were out of town. Thank you for taking care of our house as if it was your own. We will use Spectrum services again & recommend to others!
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I have 12+ retail stores in the Chicagoland market and have used Spectrum several times. On every occasion, their entire team was extraordinarily helpful, professional and fun to work with. They communicate well, follow up swiftly and get the job done right. It also helps that they are also the most attractive price offering for specialty cleaning services. Will absolutely use them again when I need it!
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Spectrum cleaned after a wine spill on our light tan colored carpet. They did a phenomenal job! The techs were friendly and efficient. They got the stain out completely and the rest of our carpets, and our furniture, look fantastic! I would highly recommend Spectrum!
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I've used Spectrum for both personal and business related jobs. I've never had a bad experience and would recommend them to anyone. Everyone has been professional and courteous. Brian is on top of things and makes sure his customers needs are always met quickly and efficiently.
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Spectrum is a great company to work with. Their staff is very friendly and takes pride in their work. They did a great job making my carpets look like they were brand new again. I would highly recommend this company and will definitely have them come back again in the future!
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My pipes froze and burst while I was out of town, so for several days, water poured into my townhouse. When I got home, I walked into a disaster area. I didn't even know what to do first. I called my insurance agent who said to call Spectrum. They responded quickly and sent a professional to assess the damage. Spectrum was at my residence every day, working long hours to sort out the damage, tear up floors, tear down walls and counters, haul away all the property I lost, handle mold treatment and whatever else needed to be done--all for a fair and reasonable price. While I dealt with the trauma of the disaster that hit my home and the sadness of losing so many personal things, the team was there to walk me through every step of the way. Jason, my project manager, managed the entire project, thoroughly and efficiently, all while keeping me informed and reassured. When I found a waterlogged book that had belonged to my father, he even took it back to Spectrum's office and dried it out so I wouldn't lose it. Spectrum takes pride in doing excellent work and makes caring for the customer a top priority.
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Our basement had a major water event due to backup sewer with a heavy rain. We got put in contact with Spectrum at 8:30 am and they arrive and started pumping out the water within one hour. Amazing crew, professional and totally trustworthy. Highly recommend them!
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We highly recommend Spectrum Restoration Services! We had a major flood in our basement and this company responded very quickly to our need. The young men were knowledgeable, professional and friendly .... the kind of people you trust to work in your home!
Because of their quick actions and follow-up, the water damage was limited. They went above and beyond in customer service, honesty, fair-pricing and quality of work.
Thank you Spectrum!! -
I'm so glad we went with Spectrum Restoration! We had a rather large mold infestation in our basement and their crew came out and cleared it all out. They were all so polite, professional, and clearly very knowledgeable! They explained every step they were going to take to make the basement safe for us again and why each step was important. I appreciated them taking the time to thoroughly explain everything to me. Their crew completed the job quickly and were extremely flexible and cooperative with the other people we had working on projects in the house at the time. They also went above and beyond to protect the carpet we had just had installed in the basement while they were working so that we didn't have to replace the brand new carpeting. I highly recommend the team at Spectrum Restoration, you will not be disappointed!
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Global Exterior Experts performed an excellent job on my roof. Though the work was extensive, the team finished quickly and efficiently. I highly recommend them.
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I highly recommended Global Exterior Experts.
They are out an outstanding company that strives to make the customer happy (which they did for me). The work they did was spot on. I could not find a single issue, and I'm generally very particular. They know they're trade and are professional. Cleanup was impressive (not a scrap left anywhere). From the company owner (Aaron), to the office staff, to the installation crews, they were a pleasure to work with. As I read my review, it sounds so positive that someone may think it's planted (not real). That's not the case! This is a real review from a real customer who is very happy with the results, and again, highly recommends this outstanding company!