Reviews of local pros in Aurora, Illinois

Travis was great! He was very informative and walked me step by step on what was the issue with my furnace. He also gave me tips on maintaining my furnace and the type of filters I should use. I will definitely give Travis a call if I have any other issues in the future. I highly recommend Pillar Heating and Air Condition.

I cannot personally recommend anybody better than Travis with Pillar. This gentleman with integrity is kind, clean, organized and HONEST. Unfortunately I moved out of state and cannot use Travis at this time. I would recommend Travis to anyone that calls this gentleman into his house for service. You will not regret it. He will take care of you in a professional clean respectful and truthful manner. He actually found a recall due to his extra efforts and investigation because that’s how seriously he takes his personal customer commitment. I was able to get some of the furnace replaced at no cost because he took the time to investigate. Thank you so much Travis you are the best.
Teri in the red barn & house in small town

Our AC recently went out. Pillar Heating and Air was able fit us in with their tight schedule to repair before the holiday weekend. We have done business with them before. The company provides an excellent service. Most importantly their sense of care and integrity.

6/23/25 The AC breaker was recently replaced. Travis is our guy. Again, service exceptional, reliable and timely due to hot weather. This is a company you can trust. I highly recommend. Pillar Heating and Air is the go too for HVAC. Sincerely.

I had Pillar install a new furnace after my crappy Carrier that was installed by the builder had a serious carbon monoxide leak with a cracked plenum. They installed a dual stage American Standard furnace. This unit has worked flawlessly and actually lowered my heating bill. Pillar has also fixed my old Carrier A/C unit and extended the life. I recommend Pillar to everyone. Prices are reasonable and excellent work.

Pillar, Thank you so much for being the professional, knowledgeable, most helpful company I have done business with in a long time. Travis came to my home after giving me a quote for a 1000$ repair only to let me know that my unit only needed a 70$ repair and this all happened after receiving a 1500$ quote from Pillar’s competition. Prime example of honesty, and integrity. Thanks Travis you found a customer for life.

The absolute best in the area. We have worked with Travis and his team for years. We always know we will get the most honest professional insightful response from them and their work always reflects this. Just an all around trustworthy and hardworking small business that we are grateful to have found. Thank you!!

UPDATE:
Just recently had Travis and Adam come out to replace our furnace. Nothing has changed...Travis still runs an honest business, no pressure, extremely competitive pricing, and is just an all in all pleasure to deal with. We also had Adam out separately for our normal maintenance and cleaning for our air conditioner. Adam is always thorough, and also pleasant to work with. I would recommend Pillar to anyone.

Travis is always very helpful and easy to talk to. He's also knowledgeable, and prices are extremely reasonable. On top of all that, he sells American Standard equipment, which is rated the most reliable.

I couldn’t be more pleased with my new zoning system. I have a two story 4,000ft home that has been altered and added onto throughout the years. With all the reconfigurations and the addition I put on one thing that I never changed was the configuration of my HVAC system as I have just the single unit. In the summer I would need to drop the thermostat down to 66 in order to get the 2nd floor to cool to 72. In the winter the 2nd floor was an inferno in order to get the first floor to be comfortable. I tirelessly adjusted the dampers and nothing would help it. I even installed brand new windows in several rooms because I could feel they were getting drafty. I researched a lot and talked to people about my situation and many suggested adding another system. I talked to Travis in hopes of pricing a second system and he quickly tried to talk me out of it. He explained that a better more cost effective option would be to install a zoning system so that each room could maintain its own temperature. He said the cost of not only installing the 2nd system but also the ongoing maintenance and repair costs didn’t seem like the best option for me. I was hesitant to not go with the second system because I just felt that due to the size of my home a second system would be needed. I finally decided to go with the advice of Travis and do the zoning system and let’s just say it’s the single best upgrade I’ve ever done to my home. I am writing the review on a 90* day and my home is balanced at 72* throughout and I couldn’t be happier. If it weren’t for Pillar I would’ve probably installed the second system and been out thousands more dollars. The work was done quickly and professionally and they cleaned up their mess each day that they were done. Travis also helped me setup the app on my phone to get the system to be controlled remotely. Thank you so much for keeping my home balanced!

Travis is your man to call! Thank you Kevin Taylor from ARC Insulation (also great company) for the recommendation. Travis answers calls right away, came out next day found my problem within 20 mins. Other companies I had either no luck on getting calls back or couldn’t find the problem. THANK YOU Travis for your honesty & expertise knowledge, looking forward to finishing the clean up in spring.

Pillar Heating and Air will provide the help you need with your furnace, air conditioner, or thermostat. Travis and Adam are knowledgeable, professional, honest, and prompt. Service is done with care. They have taken care of our HVAC needs for years. We believe they are the best in the business. Give them a call!

Travis, Adam, and their team at Pillar are amazing! They are incredibly responsive, helpful, punctual, and professional. Highly recommend! They are so trustworthy and I will certainly be hiring them again for any HVAC issues. Thank you so much!!!

I’m really happy with the service I got from Pillar heating Jeff, Aron and Travis are great. They showed up on time, were super friendly, and got the job done quickly. The price was just right, too. I’d definitely recommend them to anyone needing HVAC work!

Travis and the crew at Pillar HVAC have been our trusted source for everything HVAC-related. Not only is their quality of service excellent, but I truly appreciate their honesty and willingness to work with you on what you actually need.

They’ve been servicing my home since 2014, and every experience has reinforced how trustworthy they are. They never try to oversell services. In fact, there have been a couple of times when they could have easily done additional work for me, but instead they advised me that it wasn’t necessary.

That kind of honesty is rare these days. If you’re looking for an HVAC company that is reliable, knowledgeable, and genuinely cares about their customers, I highly recommend Pillar HVAC.

Good service

This company is definitely on top of their game I would definitely use them for your emergency needs.

Great job! The techs were fast and professional and they had the best price.

first time working with ABC, the tech we got was Wyatt. He was terrific, fast and super professional.

Very dissatisfied with ABC Heating and Cooling

Unprofessional customer service support.
I was not treated as a valued customer.

I do not recommend this company.

Steve Haines did a great job installing our new furnace and air purifier! He was professional, informative, and knowledgeable! We were able to get the new unit installed same day. We will definitely use him in the future!

A friend’s elderly parents were left in a terrible situation by ABC. During a dangerous heat wave with heat indexes over 100°, they had no air conditioning and had to wait several days just for someone to come out. When the tech finally arrived, they told them they no longer add Freon and that they needed a whole new unit. The couple was denied financing, and ABC simply left them with no working AC and no options. The mom was in tears. These are senior citizens—being left in extreme heat like that is unacceptable. Do better, ABC.

I highly recommend ABC Heating! I can’t say enough good things about ABC Heating! My furnace stopped working on one of the coldest days of the year, and they came out the same day to fix it. The technician was professional, knowledgeable, and had everything up and running quickly. Best of all, their pricing was affordable and fair, with no hidden fees. If you’re looking for a reliable and honest HVAC company,