Reviews of local pros in Aurora, Illinois

4.7 based on 3719 reviews Back to the listing
    5

    I replaced my AC, furnace, & water heater. Sean did an outstanding job providing great information for all the different equipment and options. After having several companies in my house I decided to go with Buchner Heating & Air conditioning and I am glad I did. Mike and Mark did an outstanding job during the installation process. Both of them were very professional and went the extra mile to explain to me all the details of the new thermostat. Mike and Mark took the time to answer all my questions in regards to the equipment and its functionality. I am very satisfied with the full process, beginning with Sean and the sales process and ending with the installation with Mike and Mark. I will continue my business with Buchner and will recommend it to any one else.

    5

    Our air conditioner went out in the heat of summer and we didn’t know what to do. We called Buchner and Joe came out on time during the window they provided. Joe did a very thorough diagnosis and was able to isolate the problem. I appreciate that he was so knowledgeable and he took the time to explain the issue. He suggested maintenance for prolonged function of the unit which entailed calling for a cleaning of the furnace and A/C unit in the fall and spring. Anytime we’ve ever had A/C issues, Buchner has been our go to. It’s technicians like Joe that make a world of difference! I’d gladly recommend them to anyone I know looking for heating and A/C repair. Thanks again Joe!

    5

    Service Techs were fantastic. Friendly and outgoing. Had an issue with the fan / unit output and after calling after hours believe it was Brandon who was back out to the house within a hour after talking to him on the phone. While he was unable to solve the problem that night he was back the next day as promised and called the furnace manufacturer to resolve the code problem for its output

    5

    Buchner does a great job for a fair price. I’ve used them for HVAC and plumbing for 10+ years, and every tech who has come to the house has been knowledgeable and friendly. Have never had to call them back, they do the job right the first time. They also don’t try to upsell, which is another reason they are a pleasure to deal with. Finally, the person who schedules the appointments is also pleasant, helpful and knowledgeable.

    Wish all service companies were half as good as Buchner is.

    5

    New furnace and thermostat installed. Installation was great and quick.

    5

    Buchner is outstanding. Last year I needed out of hours service and Buchner was the only company that would help me. I have had Joe P. at my house for service and he is superb. He explains what and why he is doing things. He is a true professional who enjoys his profession. I will always use Buchner for all my needs and refer them highly. Thank you so much !

    5

    Chris provided a thorough analysis of the furnace. He was outstanding.

    5

    Best HVAC company in the area. Was afraid our AC system was shot after some serious funnel cloud storms swarmed our area. And Issac was able to repair it for a fraction of cost, in minimal time. Buchner sends the most professional and knowledgeable people. The owners are very knowledgeable and so so courteous. It’s obvious they train employees to do their very best. We repeat our business with them for good reason. (They installed an ac unit already for us (under complicated conditions) as well as a new jacuzzi tub and smart thermostat.) Look no further than Buchner! Seriously.

    5

    Best experience ever with an HVAC company! Fixed my boiler issue promptly and efficiently. Friendly, professional, skilled and knowledgeable. These guys are really awesome. Got great service at a reasonable price. Took the time to get it done right too. Highly recommend!!!

    5

    Fast, efficient and knowledgeable. A true trifecta!!
    and on top of that..... friendly AND affordable. Great company!!

    5

    We used Buchner Plumbing to install new toilets in our home. Everything about the experience was professional and well done.
    They were very respectful of our home and cleaned up after the work. They were reasonably prices. We've used Buchner for our heating and a/c, as well. I trust this company and its employees.

    5

    Sean was super nice to help us out on a Saturday after a mouse fried our AC and it went out. He had someone scheduled to come out on that following Monday which was so appreciated considering it's summer and was a hot week. And just as important, he was thorough, honest and the price was extremely fair. We would definitely recommend this company to family & friends.

    5

    Buchner replaced the furnace and a/c in my house. Workers were on time; they covered all their walk and work areas with tarps; work was completed ahead of expected time frame. The operation of the new thermostat was explained to me.

    I would highly recommend Buchner.

    5

    Everyone from Buchner is Top Notch, Kind, Courteous, Customer centric, professionals. They are very knowledgeable in their industry. The men who came out and installed a new water heater for me did a fantastic. Good men.
    Buchner also installed my air conditioning unit 9 years ago and I never had any problems with it at all. Thats why when I needed a new water heater there was no one else to call but Buchner in my mind. They are the best choice and affordable.
    Honestly if you need any HVAC work give Buchner a call. You will not regret it.

    5

    Buchner Heating, Air and Plumbing did an amazing job replacing my furnace and air conditioner. The crew were very professional, timely, reasonably priced and very neat and tidy. I was impressed and pleased with the whole project. Highly recommend!!

    5

    Brendan installed a new water heater which was a superb job from start to finish! He was very knowledgeable & professional. He immediately recognized a potentially dangerous flue connection & rebuilt a new, safe connection. He also realigned a poorly installed cold water line away from the furnace. After completion, he thoroughly explained lighting procedure, routine maintenance, & answered all my questions. Highly recommend Buchners!

    5

    We recently hired Buchner Heating and A/C to install a new air conditioner. The whole experience from getting a bid to scheduling the installation, to getting questions answered by their office staff afterwards has been outstanding. They’re all polite and professional. We feel very good about selecting them for our purchase and will use them again. We would recommend them to anyone.

    5

    My first time experience with Buchner’s Heating and Cooling was extremely impressive! Sean, the Sales Manager, was very professional, knowledgeable and trustworthy. He thoroughly answered all my questions prior to purchase. My installers, Mike and Cory, were prompt, friendly and respectful of my home. Drop cloths were put down to protect my floors. They worked quietly and efficiently. I appreciated their explanations on how to use the equipment and their helpful tips. When the installation was completed, they promptly cleaned up the work area. I’m so glad my friend referred me to Buchner’s! I will definitely use them in the future— beginning with the maintenance program. I highly recommend them!! A-Plus Service!!!!

    5

    This company has a group of all stars that did an amazing job, providing us with outstanding service. We have been keeping our 26 yr furnace and AC on life-support for the last six years and lost the battle. Tony and Sean were great to work with helping us get through the high heat this summer until we could schedule our new installation. Sean has great knowledge of the industry and provided many valuable options for us to choose the right equipment, payment options and scheduling. There were many challenges in scheduling, but Sean was very accommodating and very quick to respond with answers to any of our questions. Then the morning of the install our hot water tank went out. Mike and Cody tried to troubleshoot the hot water tank, but our 12 year-old tank needed replacement. They provided excellent communication and knowledge pertaining to the hot water tank, furnace, and AC. Sean quickly rushed out the hot water tank to our house so that all components would be installed in one day. Outstanding job! We are very pleased with their services. I highly recommend Buchner heating air and plumbing.

    5

    We had a new boiler system put in.From start to finish it was terrific!They were prompt,informative,professional,clean…Truly can’t thank them enough for restoring our faith in reliable companies.We will never use anyone else.For the record,I am hard to please and I am beyond satisfied.

    5

    Had a great experience with Buchner! My AC unit had been on the fritz for a while and they came out multiple times to try and keep it chugging along for me and I eventually decided to have an entire new furnace and AC installed through them. The service was quick and professional and the techs were very informative, considerate of the fact that I was working from home and the noise that would be made during the installation and helpful throughout the entire process. Cheers to you all and thank you again for the excellent help!