Reviews of local pros in Belleville, Illinois

Great experience! We called at 7am and
we ‘ve had someone coming at 1pm. Very fast and affordable! Bill was our technician.
So friendly and fast !

Archway is amazing!!!!! I had my furnace checked for the year and it was a great experience! The technician showed me how clean my filter was. He didn't change it & told me to check it again in a couple of days and change it if it was dirty he was in and out in less than an hour, and I feel very secure that he did his job and that my furnace will heat me all winter.

I had my blower motor die. It took two trips to get a replacement but the technicians were very professional and did excellent work.

From the initial visit by Comfort Consultant Karen to size equipment needs, assess necessary connections and prepare a bid, to the install itself by technicians Rick and Tom, it was a pleasant experience all around. All the Archway staff were great to work with including those in the office. All very personable and knowledgeable. Always prompt responses to inquiries or questions. We were confident the job would be done correctly, and it was. We are very pleased with our new Trane heating & cooling systems. Not the first time we have worked with Archway. They have performed maintenance on our old systems for several years with the same service integrity. I do highly recommend them.

Karen, the Archway representative was prompt to my request for information on a new ptak heating and cooling unit for our sunroom. She completely understood our need and provided a bid the next day. Two days later the unit was installed. It is exactly what we needed and was also the best quality and price among competitors. We had a very positive experience with Archway!

Archway Heating & Cooling came to service our two air conditioning units.

The service technician who was very personable, explained the issues with both units.

He was very knowledgeable.

We are very happy with Archway Heating & Cooling and would highly recommend them.

The tech was very knowledgeable in giving us best practices to keep our AC units functioning appropriately with contributed maintenance and just do it items we were able to address the same day. There were already professional and friendly.

We just had Archway Cooling and Heating come out and service or air conditioner and furnace. We got their usual fantastic service. We were sold on them 7 years ago when we replaced our old units. I got estimates from five different heating and cooling companies and Archway was the only one that I didn’t either catch in a lie or at the least failing to be completely honest. They didn’t just make unsupported claims, they showed me resources where I could verify what I was being told by HVAC companies. We are loyal Archway Cooling and Heating customers for as long as we live in the area!

Sharon and I were very pleased with the process of having our air conditioning unit replaced from start to finish . Karen was very friendly and informative and answered all of our questions during the initial sale. Rick and Tom did a great job during the installation and were very easy to talk to. We enjoyed having them in our home and were happy with the way the installation went and the clean up afterwards. If you are considering replacing your furnace or air conditioner we would highly recommend that you give Archway a call.

Thanks again,

Sharon and George Papproth

Brandon did a great job on the furnace maintenance and explained everything he checked, which I appreciated.

Very professional, well knowledged. Did a fantastic job. Upfront pricing, never any surprises. I will definitely use archway, cooling and heating again.

We are long-time customers and have enjoyed great and fast service for over 30 years.

I can’t say how much I appreciated Archway. I needed help with one of the exhaust pipes before a new install of water heater. I called and they came right away. Vet professional. Marc, Alex and Brandon were awesome. Their quick action was appreciated.

On time. Paid attention to issues. Found 2 issues, then waited for unit to cycle and found another. So only one trip. 2 weeks and everything is fine.

Archway is really the embodiment of a mom & pop shop but they still provide timely and affordable service that a big corporation would be able to give. Our AC went out on the hottest week of the year and although they were booked up, they gave me several troubleshooting tips over the phone. I was able to diagnose the issue and call them back to set up a full system replacement. The way they provided service really made it clear that our comfort/safety was more important to them than making a lot of money off us.

Since moving here in late 2022, we have used this company. They don't make up reasons and are honest, why we trust them. Highly recommend this company and their team. Great customer service for regular maintenance and great during the time you truly need them most.

It was great to meet Maddox and have him service our AC at our new home!

I recently installed a new furnace and ac unit with a-coil and had Archway come out to braze in the a-coil and do the initial start up to insure that the system was properly charged and to ensure that the manufacturer would have to honor their warranty if necessary in the future. The two technicians who arrived were prompt, very knowledgeable, courteous, and more than willing to explain the process and the intricacies of the newer Freon (410a) as well as the high tech digital gauges used to measure pressures and temperatures. I don’t generally take the time to do reviews but I feel quite comfortable in recommending Archway for their abilities and willingness to explain what needs to be done as well as how and why. Thanks again guys.

I have worked with Archway Cooling & Heating for many years and I am always pleased with their service, especially yesterday.

Our AC unit wasn't working at full capacity so I called and they sent a technician out the same day. The technician, Brandon, was professional, polite, and courteous. Even though I'm sure its not fun working in the heat and humidity, he was still very pleasant. He diagnosed the problem in no time and fixed it immediately, much to our relief!

So, I highly recommend Archway Cooling & Heating! Call Mark, who was also very pleasant to deal with, and I am sure they will help you out!

Everyone at Archway was a pleasure to work with, starting with Karen in sales and Rick,Tom, Bill, and Branden in installation and support. I would highly recommend this company to anyone needing air conditioning or heating products or maintenance. We hope to have a lasting relationship for years to come! Thank you.

I have been using Archway for many years. There dependable, and there service is top notch. I have always felt well taken care and they have shown many times over customer service is a priority to them.