Reviews of local pros in Bridgeview, Illinois
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I've had the misfortune of dealing with the worst company I've ever encountered. The initial visit was a complete waste of money - $267 for a service call that didn't fix anything, just covered up the issue with electrical tape and zip ties. And to make matters worse, he came back a few hours later and charged me another $693 without any explanation, claiming it was because of a faulty thermostat. He then proceeded to break down my system further by replacing parts he claimed were the culprit, but clearly had no idea what he was doing.
The entire experience was an absolute disaster. The technician would disappear for extended periods of time, leaving us with no heat for hours on end, and then threaten to leave us without heat if I didn't allow him to continue working on my system. He left our home in a state of disarray, covered in water, garbage, and mud. It was like he had no regard for the property or his customers.
Things took a turn for the worse when he broke my entire heating system, draining it and starting it with no water. This caused irreparable damage to the exchanger, leading to carbon monoxide leaks into our home. To add insult to injury, he also damaged our pipes by breaking valves, forcing us to replace the entire system.
The final straw was when he started harassing my husband and me, calling and texting repeatedly from his phone after threatening to take us to court. We had caught him on camera taking work from us without permission and had proof of the 4-hour gap in service. We stood our ground and told him to stop, but he refused.
The total damage bill now stands at $12,375, not including the initial $693 he took from me. He's asking me to pay for work he clearly destroyed my system and left us without heat during the holidays, putting my son's health at risk due to his blood disorder. I'm appalled by this company's treatment of customers and will never use them again. -
Excellent service from start to finish. Tony arrived promptly and explained everything clearly, making the capacitor replacement process seamless. Prices were reasonable, and he provided valuable advice to ensure a smooth installation. Highly recommended for anyone in need of reliable home maintenance assistance.
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Jenin's exceptional service started with swift replacement of my heating unit the same day. His responsiveness was impressive - he consistently returned phone calls and addressed all my queries. Given the prompt attention, I wholeheartedly endorse this company for reliable emergency support.
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I reached out to Jenin Supply on a sweltering Sunday, desperate for a replacement part to fix my malfunctioning air conditioner. Speaking with Moody was a breath of fresh air - he was courteous and enthusiastic about assisting me. Although he wasn't at the store, he made an effort to meet me there anyway. After installing the new part, I still encountered problems, but Moody took the time to address my concerns and ensure I got my A/C up and running again. The level of service I received far exceeded my expectations, making me a loyal customer for years to come.
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The customer support here is exceptional. The pricing is spot on. This company has become one of my go-to places, likely due to their invaluable services. They're always available to lend a hand. I received assistance with purchasing a draft motor, gas valve, and sensors - all thanks to their expertise. They've also offered discounts and even taken the time to teach me how to install some components myself. The staff here are top-notch, making this business a true asset for anyone in need of reliable help.
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The team at Jenin delivered an impressive experience. I secured a great price on a high-efficiency furnace, plus a bonus rebate from the gas company. The installation also included a Nest thermostat, which I'm really enjoying. Overall, I'm extremely satisfied and would highly recommend their services.
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Jenin Heating & Cooling is my top choice for resolving issues like this. Their extensive experience makes them the go-to solution for homes and businesses alike, offering top-notch service that can't be beat.
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Installed an AC unit at my Skokie home. The service was top-notch, far surpassing other HVAC providers I've used. Pricing was reasonable, and communication was excellent. A notable mention is Alex, who took the time to clearly explain the system to my tenants.
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Jenin Supply stepped up when I needed them most. In the middle of an installation, I realized I was missing a crucial gasket for my inducer motor. After hours, I reached out in desperation, hoping someone would answer. Tony, the owner, offered guidance on finding a suitable replacement and even provided me with a temporary fix, a no-charge addition to get the job done. Unfortunately, the new mounting plate wouldn't work, and the fan was stuck to the motor shaft, causing an impasse. However, Tony came through again by providing a missing grommet, which enabled completion of the task. The only additional purchase I made was a replacement fan at a reasonable price. Now that my home is warm and cozy once more.
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Jenin Heating delivered top-notch service for me. The technician showed up promptly and presented a polished, professional demeanor. They swiftly identified the problem with my furnace and tackled it efficiently. Their cleanliness was impressive. Highly recommended for heating and cooling solutions.
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I don't usually write reviews unless a company exceeds expectations, but Jenin truly impressed me. After researching and interviewing multiple companies to replace our old AC unit - which had finally given up the ghost - I was won over by Jenin's expertise, reasonable prices, and genuine interest in meeting my needs.
Their work is top-notch, with excellent craftsmanship that's clearly evident in the final product. What sets them apart is their commitment to providing fair pricing and outstanding service. I'm thoroughly satisfied with our experience and would wholeheartedly recommend Jenin to anyone seeking reliable home services. If we need anything else, they're at the top of my list. -
We were saved a small fortune thanks to Jenin HVAC. After another company told us our furnace was on its last legs, we got a second estimate from Jenin. Their rep, Moody, was upfront and efficient. He didn't try to sell us anything we didn't need - he told us exactly what was required. And if the part did fail, it would be under warranty. That's not something their competitor offered. I'm thoroughly impressed with Jenin's approach: honest service at a reasonable price.
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This company exceeded all expectations - from start to finish, they delivered top-notch service. They specialized in furnace and AC replacements, offering the best value among multiple options I researched.
Their representative, Moody, was exceptional - he took the time to answer my questions thoroughly and walk me through the benefits of various systems tailored to my home's needs.
The installation team proved themselves to be true professionals, delivering work that has held up for six months now. The result is a more comfortable home, with lower utility bills to boot. I have no hesitation in using their services again or recommending them to others. -
This business excels at HVAC services - I recently bought a new furnace and AC unit.
The technician who came out, Tony, did an excellent job. He diagnosed the issue with my original system, which was too large and causing problems. He suggested a smaller system that's working flawlessly now. I'm extremely satisfied with this company's work. -
Had a nightmare in the middle of summer. My AC stopped working without warning. After hours of researching, I called multiple HVAC companies across Chicagoland, but none seemed to have the right part. Just when I was about to give up, I spoke with Tony at Jenin, and he turned out to be an absolute lifesaver. He took the time to understand my specific needs and tracked down the exact part I required. His patience and expertise were a huge relief - especially since I needed it ASAP to get my AC running again.
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Alex did a great job installing a good Lenox furnace at a fair price - I'll definitely hire him again for any future HVAC needs.
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I've had a fantastic experience with Tony from Jenin Supply over the past few days. He's been incredibly thorough in helping me fix my furnace control board, putting in more time than necessary to ensure everything was done right. Not only did he walk me through what needed to be done on the phone, but he also took me step by step through the process of removing the old board and installing the new one. I appreciate his patience and willingness to go above and beyond - even when I told him it wasn't necessary, he insisted on staying on the line with me. His dedication to customer satisfaction is truly commendable, and I would highly recommend Jenin Supply to anyone in need of reliable service.
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The service provided by this company is top-notch. After a previous positive experience purchasing furnace parts, they exceeded my expectations again. When I needed a hard-to-find draft inducer motor, Tony and Alex put in a huge amount of effort, searching for 24 hours until Tony finally found a compatible replacement at an online supplier. They took the initiative to contact the seller directly, arranging for prompt delivery the next day. Their dedication to helping me was impressive – they didn't even try to make a sale. These guys are genuinely stand-up individuals who truly care about customer satisfaction.
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I recently bought a new AC unit and coil for my home from Jenin Supply. Their staff is top-notch, with Tony being particularly helpful - knowledgeable and friendly. He even lent a hand loading the unit into my car. The service has been great, with good prices on their equipment. I'll definitely be back for future needs.
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We had a furnace problem, but Alex showed up quickly and got it sorted out. He's a top-notch technician who truly knows his stuff - we're extremely satisfied with the service he provided. Having him nearby is definitely a plus for our community.
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Thanks for the help Tony, solid products and top-notch service. Appreciated that they handled all the warranty paperwork. Will definitely come back to them for any future HVAC needs with this system. Also steering my friends towards Jenin for new equipment replacements - great reputation so far.