Appliance Repair reviews in Chicago, Illinois

Fast and helpful! My fridge broke just before the holiday and the service team fit me in same day. The news wasn’t good but they explained everything clearly and gave good advice. I will use them again.

I called this place to service my commercial washing machine and even though I received same day service, a tech came out at the very end of the service window which was 12pm to 4pm. After waiting close to 5hrs for a tech, he came unprepared with the incorrect tools. He thought he was coming to service a personal washing machine when it was clearly stated that it was for a commercial washing machine. He stated to me that he was the wrong person for this job, so instead of rescheduling me for a tech that services a commercial washer, he proceeded to diddle around with my machine, constantly taking pictures,sending them to someone, and multiple calls made to I’m guessing a person who knew more than he did but did not come out to the service. He stuck around just to “diagnose “ the problem, which I don’t believe the diagnosis because from the beginning he had no idea what he was doing. He stated that I needed a transmission and it would cost me $900 for the part, and after a quick google search inputing the serial numbers, the part costed anywhere between $135-$200, and the tech said I could put it on myself, that’s if the diagnosis was correct. All in all I’m $95 short for the service and that’s all because he unscrewed a couple of screws . Not happy with the “non service”.

Will NEVER use again! I called to have my dryer repaired. The man came out looked at it for 2 minutes and stated i needed my air duct clean. I told him ok thinking he was going to preform, the services since I called to have my dryer fixed.He told me I needed to hire a professional.They don't do that. Unbelievable so I paid $85 and my dryer still broken

Great service. They communicated everything with me. Sent me a picture of the repair guy. He even took his shoes off before I came into my home. Definitely would use Midwest again

Sam has been great. We have a GE Monogram Refrigerator with Custom Panels that would be very expensive to replace. Sam is always spot-on with his diagnosis (where others would fail and be out 2-4 times). Parts usually are available 2-3 days after service and Sam is quick, neat and communicates simply.

Drain pump failed on my 5 year old washer. They came out and supposedly replaced it. A month later the same symptoms occur. I call them back and the 1st time he said he would call me back and schedule an appt. Never did. I called again and he said the only technician that we have is sick, “very sick”. They definitely didn’t want to repair their error. Anyways I ended up calling a real Professional who replaced the pump correctly. Don’t use this company.

Knowledgeable and so helpful! Was very happy to find a great repair company that dealt with LG appliances. Would definitely recommend.

Great and immediate service. Erick was professional, friendly and diagnosed the issue quickly. He had the parts needed and repaired my sub zero fridge in one visit. Highly recommend.

Easy to schedule & came within an hour on a Saturday! Erick diagnosed our Bosch dishwasher issue and fixed it right on the spot. Was helpful explaining the issue & nice to work with.

Our technician Alex S. came to diagnose our LG dryer, determined what needed to be fixed, confirmed the final price of the project, and then completed the job in a professional manner.

If I could give negative stars I would. They completely ripped me off. Essentially claimed one issue with my refrigerator needed to be fixed, then fixed it for nearly $700, made things even worse than they were, then claimed there was a chronic Freon leak which would be much more expensive to fix. Obviously had I known this was an issue we would not have elected to repair the fridge. The technician Bryce told me to call for a refund. I was told by his boss that I would be getting a refund, and they never gave me said refund!

Above and beyond with not only professional service but great communication and decent
Pricing. We will retain MidWest Standards for our yearly servicing of all our major appliances. That you Sam and Team - we spent over $5,000 to bring all the new house equipment and appliances up to standard and good condition and it was reassuring to know that Sam took care of it all over several weeks

We had heating problem.
No flame! These technician was very patient. They checked one by one very carefully every parts. Finally we got the heat. It was very blessing in this cold weather!

I called Midwest Standards and was able to get a same day appointment. Alex diagnosed the issue with our oven. He was able to get to the supplier the same day for a new igniter and came back and installed with no issues. The oven is operating again as expected. Work was quick and reliable.

I would totally recommend, they are very friendly and professional. He answered all my questions about my fridge circulation and checked it throughout the process, to see if it was working. He set my fridge to the correct temperature and was helpful. I would recommend them to anyone that needs any appliances fixed.

Eric is a great Technician.

Update. Everything has been installed and appliances works great. Again Eric has just been more than 5 Stars he is the star. I will always call back to Midwesr Standards INC if I ever have any issues towards the future.

I had an old Kemore 700 series gas dryer that was not drying clothes properly. I googled Kenmore Alliance repair and I was directed to Midwest. They made arrangements to have Erik one of there technicians come out and determine the cause. He ended up taking the entire dryer apart while troubleshooting along the way. It ended up that the problem was for a computer board that was discontinued. Erik then put all the screws back on and I had to order a new one. I was amazed by the speed and detail that he had trying to save my machine. I definitely will call them if any other appl Break down.

Excellent experience! A repairman was sent out within a couple hours of our call to look at our broken ice dispenser. Alex was a very courteous representative of the company, gave us a quote for the repair and said he'd be back as soon as the new parts were in, possibly in the next 1-2 days. He was back the next day and replaced the unit within an hour. The price was fair and we were very pleased with their same-day service call, and next day return with the new parts. Will definitely keep them in mind for any other appliance repairs (stove, dishwasher, washer/dryer etc). Hopefully we won't need them soon - but will be happy to share their information with family & friends.

We REALLY like these guys! Our technician (Michael) efficiently helped us with a Dishwasher repair & then a Refrigerator repair. Dealing with Midwest Standards is so easy -- they're friendly & so pleasant on the phone, with appointments sometimes even the same day but certainly the next business day. Michael (technician) was professional, friendly & got our problems handled. You won't go wrong with these guys!

Erick did a great job. He was at my condo within 45 minutes of me making the service call. He was very professional. He was able to pull the refrigerator out from its enclosure in the wall. He checked the water valve and the electrical outlet in the back. The outlet wasn’t working properly, he said, probably due to a power surge which tripped the switch. He reset the outlet. Plugged the frig back in and it worked like new. Thanks Erick.

My stove stopped working right before a family dinner, and I was really stressed. Midwest Standards company came the same day, diagnosed the issue quickly, and had it fixed within an hour. They explained everything clearly, were professional, and left the area spotless. My stove works like new now! I couldn’t be happier with the service—highly recommend!