Appliance Repair reviews in Chicago, Illinois

This individual has exceptional expertise and consistently delivers exceptional customer service. He repaired our microwave quickly. This appliance service has my highest recommendation.

He repaired the refrigerator problem at a fair price and showed up on time. He was really professional, kind, and polite. I heartily recommend this company!

My dryer problem was quickly resolved by the company's expert. His demeanor was kind and welcoming. Strongly recommended!

The technician was kind and worked efficiently. He fixed my washing machine in timely way. It's highly recommended.

Our washing machine and dryer were quickly fixed by the service expert. I will wholeheartedly recommend these company services!

The technician promptly identified the problem with our dryer and washing machine and fixed it. He was a pleasure to be with and so professional and friendly. Fantastic work!

The expert shown a great level of professionalism in completing the dishwasher repair. He was not just polite but also cordial and kind. I was really satisfied with his assistance.

The information for a possible repair on my refrigerator. And provided information related to the refrigerator and was useful.
The refrigerator repair was not able to repair the refrigerator, despite it is working properly. Cosmetic issue.

He arrived on time. But my issue is he said all he could do was push the gasket back into the freezer, which I’d already done. I said you can’t glue it back in he said no the company doesn’t want us to do that. And because it’s not ripped he can’t do anything about it.

The service was great they was on time and told what was wrong and told me what part i need and he order the part the same day i got it on Monday 15-2025 1pm

The service technician from Sears, Mohammud called to let me know he would be arriving soon and did as well. He was strictly professional and a great technician. Went right to work. Repaired the washer and cleaned up. He did a great job. High "5" for him and kudos to Sears. I will continue to use Sears for repairs. Have a good day.

The customer service was horrible. I waited 2 whole days 8-5 only for my appointments to be rescheduled. Then on the third I get a message the technician will be there by 8:28am. An hour later the time was 8-5. I get a call at 2:30 from the technician he will be there at 3:11. Three days sitting at home from work loosing money and time. This is bad customer service and communication. When I called in I get an automated line. Horrific

Excellent service quality work. Knowledgeable and was able to fix with no problem.

The technician was rude over the phone lied and didn't show up i wouldn't recommend at all. Update another technician was supposed to come out on 16th he also didn't show up so I talk to someone again next day they send a new technician out and he was the best his name was Muhammad if it wasn't for Muhammad I would leave it at 1 star but because Muhammad was such a good tech I give him 4 stars

The technician was rude. He was angry and slamming things. We wouldn't allow me to ask him any questions concerning my appliance. He kept saying let me do my job. His behavior was absolutely unacceptable. I did nothing to attribute to his attitude nor his anger. I truly did not deserve this. I am appalled!

David was very courteous, professional, & understanding. He explained everything that needed to be done with our AC unit & what was needed to get it working. He took his time with it being above 90 degrees outside & hot. My husband & I were satisfied with our experience with David.

Monty was great. Honest and upfront about the issues with my dryer.

Initially started rocky since sears home services did not arrive on my scheduled repair date without any notice, and the next service date was 6 days out. I called customer service and the representative assisted me and squeezed me in for the following day. The technician arrived early on my rescheduled date and my washer was fixed.

He refused to do maintenance on my refrigerator. I paid for maintenance and have it on my receipt. I will be fighting for my service with the Better Business Bureau and the Attorney General. I still haven't seen ice yet!

Very friendly technician furnace was off they came out very fast got part next day very satisfied

Sears charges to much for a repair part cost 129.00 sears charges labor 404.35 for 1 hour labor unbelievable. Technician was very clean very respectful and he knows what he was doing.the technician gets 5 stars Sears you don’t have another chance