Home Services reviews in Chicago, Illinois

We had to flip our rental unit with short notice and booked AccessMaids for a deep clean. They were flexible with the time schedule and brought 3 great team members to clean our unit and they did an excellent job. We will be using them again for our personal and professional cleaning needs.

Highly recommend!

As requested they sent me a message 20 min before arrival. They came early and they did a fabulous job. I didn’t think my place needed cleaning. when they finished, my unit looked brand new. They also cleaned the inside of my oven as requested and it looks like it was just delivered.

I’ve have hired this company since my first apartment in 2005. Whether it’s deep cleaning, standard maintenance or moving in &out they always do a phenomenal job.

The AccessMaids team was great! They were prompt and prepared and alerted me 20 minutes before they arrived. Booking through their website was easy and they were flexible with their availability. They did a wonderful job cleaning my apartment and finished in under 2 hours! I will definitely be using them again in the future!

The three women who cleaned my place did an excellent job. The bathroom was sparkling. My dirty refrigerator was made to look brand new. The kitchen was clean and smelling fresh. I will use them again,0

Two came in to my apartment last week and did an amazing job cleaning. Bathroom spotless. Even did the baseboards. Very satisfied with the results

Very happy with the deep cleaning service provided! They arrived as scheduled and were very efficient during the cleaning process. Our condo was extremely clean afterwards and I will definitely be booking again in the future.

We have LOVED using this service for our 1-bedroom apartment. The price is reasonable (one of the best around) and the cleaners are ALWAYS detailed oriented. They cover every inch and are always sure to do extra. We will use them for life!

I have used Accessmaids twice and have already scheduled them on a recurring basis. It is an absolute joy to come home from work to a spotless house! I really love the ease of scheduling too, their website is very easy to use and you can pick and choose what services you want added. I am looking forward to having my house cleaned again!

Had an amazing experience with Accessmaids! We used their services for a deep clean and they did a terrific job, we were blown away by how much effort and detail was put into the service. Things were cleaned that I never would have thought of! I would definitely use them again next time I need cleaning.

This “Alex” runs this “company” on his own phone number. They charged my credit card because they think they can just run credit cards and people won’t notice. I have colleagues who work at Stripe so I will disable their payment platform. They charged my card for 115 dollars and he is shocked I noticed. You can't just run credit cards as you please. This is exactly why Stripe blocks accounts. I wonder who he is going to charge next time when he has no payment platform to run.

The cleaning services provided were very through. I have booked using access maids 4 times over the last few months and have always had a good experience. The maids are always on time, listen to requests, and tidy areas that normally aren’t thought of. I have had great results with this company and with very reasonable prices.

Hired cleaning services for the first time and definitely won't be the last. I have a 1b 1b apartment and two people came to clean. They were timely, professional, and very thorough. I do not want to touch my apartment now because it is so clean! Highly recommend and will be using their services again.

I found myself about to host a large party (50+ people) and I knew I couldn't get the place I was staying clean enough on my own. I contacted Accessmaids late the day before and requested help. Two cleaners came and made the rooms that I needed clean spotless. I was beyond impressed. Highly recommend!!!

Access Maids was very easy to work with and professional. I appreciate that they are very communicative, answering my various questions promptly. The two cleaners they sent arrived on time, were very friendly and did an excellent job. Unlike other services I have tried, they brought their own supplies which was very helpful.

I was super impressed with Accessmaids. It was great to be able to book at the last minute, they offered a 10% discount AND I could pay with my credit card which made the process super easy. Both cleaning professionals that came to my home were very kind, prompt and made my condo feel completely brand new. Plus, they did the cleaning while I was holed up in my office with my dogs, which isn't always easy. Compared with some other local services, Accessmaids has been far superior. 10/10 reco.

I started using Access Maids and am very pleased with the service this far. The team was efficient, polite, and timely. I look forward to many more cleans with them and have already recommended them to friends here in the city!

They were on time and did a great job with my apartment. I got the move out cleaning with refrigerator and oven cleaning. They did such a good job my landlord asked who I hired. Would use again.

The first time I got my place cleaned, everything went fine.

The second time, they couldn’t find the front door of my house. I was on the phone with *three* different people for over an hour, trying to explain that my house was on google maps, that they had been here before with no issue, that they just needed to type the address and pull into the driveway, etc etc.

80 minutes later, the person on the phone insists that they are at the front door. I send them a video showing them the empty front door and street. I ask them to cancel because it has been eighty real life minutes (keep in mind, they were supposed to show at 7:30AM, it’s now 8:40!) and I need to go on with the rest of my day.

Now, the tone switches and they say they will charge a cancellation fee. I tell them that they’re literally not showing up, so they can’t charge me for not showing up. They insist that they are there, and we cycle like this a few times before I give up. Ended up needing to file a chargeback with all the video proof, text screenshots, etc.

Stay far, far away from this company. When they show up they do a great job, but when they don’t, they will charge you anyways!!!

I've used Accessmaids several times over the last few years, and have not been disappointed. Scheduling is easy and reliable on their website. The cleaning is very detailed.

Very easy to schedule on their website. Professional service. Always shows up during their time. Left my apartment clean. Appreciate the option for using green cleaning products.

Update 10/25: did a great deep cleaning following a home bathroom update that left my unit covered in dust. The before and after difference was amazing!

Great experience from start to finish!

I was able to set up everything online. I appreciated the all-inclusive apartment pricing as well as the ability to add on additional, specific tasks I needed.

The service was communicative and did a great job cleaning. Such a huge help!!