Home Services reviews in Chicago, Illinois

The two maids who cleaned my apartment this week provided an excellent service. They arrived punctually and came fully prepared with all necessary cleaning supplies. Their efficiency was evident as they completed the job within the agreed-upon timeframe. What particularly stood out was their honesty - when an item accidentally broke during the cleaning process, they promptly informed me about the incident.

Their thoroughness was impressive, leaving no corner of the apartment untouched. The overall cleanliness and freshness of my living space after their visit was remarkable. Their professionalism, combined with their attention to detail, made for a highly satisfactory experience. I would not hesitate to hire them again or recommend their services to others looking for reliable and efficient cleaning assistance.

They arrived on time and were cordial. They immediately began to clean the bedrooms and restrooms, and I did have to ask them to remove their shoes a few minutes into the cleaning. I honestly regret SO MUCH that I tipped them before walking through to inspect my home first. They did a very mediocre job, worse than I would do if I just cleaned myself. I paid extra for the refrigerator to be cleaned and there was visible dirt and stains in the door and on the fridge walls. They did not clean the outside of the fridge. They didn’t even clean the kitchen doors. There was VISIBLE sweepable dirt on the kitchen floor. There was visible dirt in the bedroom closet floors and around the couches in the living room. After cleaning the fridge it smelled rank and I had to use lemon to clean it again and get the scent out. I still had to sweep and mop the kitchen after they left. My work desk was dusted but not wiped. this was my first time hiring cleaners. disappointed with this experience. They honestly seemed surprised that I tipped them and I see why.

Every service we’ve had from access mates has been incredible, this one was absolutely exceptional. We have a newborn, so our place needed a little bit of work. They organized everything in such an incredible fashion. It made everything feel so fabulous!

Outstanding Cleaning Service for Our Apartment Building!
We recently hired Accessmaids to handle the cleaning for our 8-unit apartment building, and we couldn't be more thrilled with the results!

Terrible cleaning service! we ordered a deep clean service at $295 for a basically empty condominium we were moving into, yet they didn’t do any detail at all. The closet remains dirty, they only wiped the eyeleveled parts of cabinets and left all top cabinets untouched. the bathroom floors was just mopped over once or not at all as I can still see so much dirt as I scrubbed the floor myself and mopped it again, so how was this a deep clean and priced as such. This was basic cleaning I cld have done even better myself for zero dollars. the service was not worth it at all, don’t waste your money on these people, especially the 2 Ukrainian ladies.
The whole condo was empty there is no excuse for such poor service! Waste of money and time!

I’m a regular with cleaning services performed every (3) weeks. Excellent service and always arrive on time! Highly recommend you to contact them for an appointment!

The move out cleaning service that I ordered was completely unsatisfactory. Many of the specific request that I picked out on their menu such as cleaning the baseboard, wall, door frame, light switches, blinds, the closet, dog hair, tile were NEVER DONE. The cost of the service was $312 ($40/hr, 2 hours and 50 mins with 2 people) and honestly i truly believe they spent about 30 mins in my apartment and that was it.

I emailed and called the company immediately after I have received the poor service. However 8 hours later, they charged my credit card. I further emailed them and then they said they want to make up for the service 2 days later but it was too late I had already need to hand the keys to my tenant.

I followed up again and demanded a full refund. They said that they don't offer refund due to their terms and condition and said "Please note all unpaid invoices are sent to the 3rd party for collection." (see screenshots below) I totally felt that was a threat.

Good luck with you all using Access Maid.

I was looking for cleaning service for a while and tried out a few, none of them are as satisfying as Accessmaids. They are recommended by neighbors, and I am pretty happy with them. They are easy to book online, maids arrive on time and communicate well before they arrive. The cleaning job is very well done, I couldn't do any better than they do. I will definitely use them as my go to cleaning service in the future.

I've used Access Maids many times and they are always nice, professional, and do a great job. My place looks spotless every time, and they’re great about little details most people miss. I always get what I specifically ask for (ie refrigerator cleaning, cleaning underneath carpets). Highly recommend!

I've been using Accessmaids for our unit in Fulton Market for the better part of the last year and I'm more pleased with the service every time they come for a visit. Since the birth of our daughter, my wife and I increased visits to every other week and the value for the service is incredible!

I requested a deep clean of my small apartment, and the two ladies that came over were absolutely excellent. They left my place spotless and clean. No complains and will be using Access Maids in the future.

I booked access maids to do a standard clean of my home ahead of the holiday season and guests staying in my little two bedroom apartment. I found them via Google and search and decided to book. The amount of options to add to your clean was very helpful as my ceiling fans, baseboards and oven needed a little extra love. These were bonus options with a transparent price tag attached to them, but I was happy to pay it. On the day of the clean, I let the cleaning team into my apartment and asked that they lock up and text when they left. Coming back to my freshly cleaned apartment that evening was such a relief. Everything was beautifully done and it was so nice or luxuriate in my clean apartment before guests arrived the next day. The two women did a wonderful job and I'd book access maids again in the future!

AccessMaids was a frustrating experience from start to finish. I booked a move-out cleaning that was advertised/billed as 2 maids at $50/hr. Instead, they sent 4 maids, and I ended up being charged more than double what I expected—over twice as much as the next most expensive option listed on their own website. I feel the pricing was massively misrepresented and that I was egregiously overcharged.

Even worse, the cleaning quality was poor. For a move-out clean, the results were not close to what I would consider acceptable. Between the surprise billing and the subpar work, I would not recommend AccessMaids.

The maids cleaning of my apartment is beyond outstanding. Considering the heavy condition of my place, words cannot describe the attention to detail the maids employed. My bedroom was cluttered with the abundant pairs of shoes I have and my bedroom closet was frankly in a deplorable condition. Nonetheless, when I came home, after the cleaning, not only was my bedroom was cleaned immaculately, my many pairs of shoes were arranged into the previously deplorably cluttered bedroom closet in neatly arranged pairs. The maids folded my many beddings in the bedroom closet with such attention to detail that would make a marine corps drill sergeant proud. I’m a combat trained former navy hospital corpsman who spent his sea duty with the marines. I can credibly make this inference. A single handkerchief was neatly folded and neatly placed on my dresser. My entire apartment was cleaned with such care and attention to detail. The oven, refrigerator, freezer and microwave were cleaned beyond reproach. The maids cleaning of my apartment was outstanding. I regret I could not tip the maids more. I am emphatically pleased with how the maids cleaned my apartment. Please let the maids know how pleased I am with the outstanding, even above and beyond care the maids employed in cleaning my apartment.

Highly recommend! The process was very easy, and Sunday Cleaners did a great job deep cleaning my apartment.

Sunday Cleaners did a fantastic job. The cleaner was early, and left the place spotless. Highly recommend Sunday Cleaners!

A wonderful service that does great work and good at communicating. Punctual, professional! Very satisfied.

I called this company at the last minute so that I can get the house cleaned for showing. Two ladies showed up on time and cleaned my house thoroughly and professionally. I am very pleased with the service.

Purchased a basic clean from Sunday Cleaners and could not have been more pleased with the results! Our cleaner was professional and left the apartment spotless. These are also the best prices I’ve seen for high quality cleaning in the Chicago area.

My girlfriend and I were moving to another state and didn’t have time to clean our condo ourselves. Jack was super helpful and the house cleaners that came did a wonderful job I highly recommend using Sunday Cleaners!

Very well done, cleaners were friendly and did a very thorough job! Will definitely be using this service again.