HVAC reviews in Chicago, Illinois

4.7 based on 6279 reviews Back to the listing
    5

    Loved the dramatic music during that intense Force episode.

    5

    Jacob and Even Mel are top-notch professionals.

    5

    The technicians arrived on time and were polite. Every person I interacted with at the company was helpful, very familiar with their work, and offered top-notch support. I wholeheartedly endorse them for any home maintenance needs.

    1

    Avoiding this company is a must, especially if you're a business owner like me who's not familiar with AC systems. I've used them for seasonal maintenance, but when my air con stopped working, the response was woefully inadequate. They sent someone over who spent just 30 minutes fixing the issue - turning the circuit breaker back on, no less - and then billed me $850 for the job.

    What really got my blood boiling was that they charged me an extra four and a half hours for this minimal service. I'm still fuming about it. As a woman in business, I think it's especially unfair that they preyed on me like this. The account managers and techs seem to work together to rip off customers, and once you confront them with the facts, they get really rude.

    I hope the management team takes notice of these practices and revamps their policies before more customers fall victim to their scams. To anyone considering using this company - especially women who might not be familiar with AC systems - trust me, stay far away.

    5

    I've hired Murphy & Miller twice over the past decade and always been impressed with their work ethic. Their professionalism is something to be commended, especially after three instances of reliable service over 15 years, so it's time someone gave them a shout-out.

    5

    We rely on Murphy & Miller for all our heating and cooling needs in Illinois. Their technicians are approachable and skilled, while their preventive maintenance programs offer comprehensive evaluations and suggested improvements. Unfortunately, finding a contractor like them in our other markets is elusive.

    5

    Murphy and Miller is the top choice for our condominium association's HVAC needs.

    In the past, I've worked with them at a previous condo association, so when my current one put out a bid for an HVAC maintenance contract, Murphy and Miller was the obvious pick. Daniel Flores came to visit, met with me and our engineer, and delivered a proposal within a day or two - impressive turnaround time.

    Daniel's responsiveness is also noteworthy; he answers follow-up questions promptly and sometimes even stops by the office to discuss more complex issues in person. He takes the time to explain things clearly.

    When we signed the contract, Mike Wicker (I'm not sure about his last name) showed up as our designated technician. Mike knows his job and took the time to walk me through what he found at the end of his day, prioritizing tasks for improvement. The level of customer service was exceptional.

    Overall, Murphy and Miller excels in providing top-notch HVAC services. I could go on about their strengths, but it's best to experience it firsthand - you won't be disappointed.

    5

    I'm grateful to Murphy Miller for giving my father and grandfather a second chance after being released from an internment camp. At the time, they faced significant obstacles as Japanese Americans, with few willing to hire them. However, Murphy Miller took a chance on them, providing my family with a fresh start that I'll always appreciate.

    5

    We've partnered with Murphy & Miller for six years now, and it's been a reliable experience. As a building manager, I appreciate that they're easy to reach when I need assistance. Our service manager has built strong ties with their team, making them feel like an integral part of our building's community. Their commitment to quality work is also noteworthy, giving me confidence in their ability to handle maintenance and repairs.

    5

    We've had excellent interactions with Murphy Miller at Wheaton Center Apartments. Their work quality is top-notch and reasonably priced. A standout aspect is their post-project cleanup - this is something other vendors have fallen short on. Our sales engineer is very attentive and knowledgeable. Kudos to the team for a job well done!

    5

    I've relied on Toro Heating and Cooling for years, covering all my home requirements. Their rapid response to emergencies is greatly appreciated. The company is transparent and explains its work clearly, with fair pricing. Overall, I'd highly recommend them.

    5

    Victor did a great job, completed the task quickly while being friendly and informative. He provided valuable advice to make our experience even better.

    5

    Victor was excellent. He started by calling to confirm his arrival, which was a nice touch. His professionalism, courtesy, and presentation were all top-notch. He clearly communicated the issue and his plan to resolve it. Highly recommend Toro – Victor's service exceeded expectations.

    5

    The HVAC system failed completely, but a representative arrived quickly and diagnosed the problem. Given their expertise and professionalism, I trust them to fix the furnace. However, I'm still waiting for the home warranty approval process to begin, which will ultimately determine when the work can be done.

    5

    Toro stands out as a trustworthy heating and cooling company, impressing me with their responsiveness and professionalism. Their dedication to customer satisfaction is genuine, making them an excellent choice - I wholeheartedly endorse them for anyone seeking reliable services, and would definitely recommend them to others.

    5

    I've been using this HVAC service for years and they've consistently delivered reliable work. Over time, they've managed to keep my outdated equipment running despite its age. Not only that, but they've also installed new units that have improved overall comfort. Victor and John are standouts - they're knowledgeable and take the time to explain what's going on with your system. When I had a couple of emergency HVAC issues, they responded quickly and got things fixed promptly.

    Last winter was particularly rough when my furnace gave out in subzero temps. They were able to revive the old unit and schedule a new installation for the next day, which was a huge relief. Their proactive approach saved me from having to install a new furnace sooner, and I appreciate their flexibility.

    5

    Victor was exceptional, handling a issue caused by another company's mistake. He aggressively represented my interests with the insurance provider. His colleague and Victor himself worked extended hours to ensure I got heating again after weeks without it. Thanks for a great service.

    5

    Finally got a reliable AC compressor after 20 years of trouble. Ordered from Toro, it arrived on time and the installation was done well. Good value, friendly staff - I'm loyal now.

    5

    Victor arrived at my house just as they were closing on Memorial Day Saturday to fix my AC issue. He discovered it was full of Freon, but instead of leaving, he helped me identify the real problem and even offered to assist a woman with a newborn who needed her AC working that day. His service was swift, reliable, and courteous.

    5

    Victor from Toro has been a top-notch consultant for my place. He's always quick to respond and thorough in his evaluations and fixes. I'm extremely pleased with the service he provided. Thanks a lot to Victor and Toro, greatly appreciated.

    5

    Victor and his team deliver exceptional work. They're extremely customer-focused and always go above and beyond. The service is top-notch, with professional staff who are dependable and reliable. Toro Heating & Cooling excels in providing quality services - don't hesitate to use them for your heating and cooling needs; you'll be satisfied.